Culebra Power Boat Snorkeling & Beach Tour All Inclusive
Recommended by 93% of travelers
Badge of Excellence
Fajardo, Puerto Rico
- 6 hours (approx.)
- Mobile ticket
- Offered in: English
Explore our promoted experiences
Overview
Set off to Culebra on this boat excursion. Only accessible by boat or small plane, this package offers the opportunity to visit somewhere that’s not easy to reach as other Puerto Rican destinations. Once you reach the island, enjoy relaxing on the beach, swimming and snorkeling. Perfect for guests who want to catch a bit of peace and quiet on vacation.
- Meet like-minded travellers in a medium-sized, capped group
- Easy-to-find, waterfront meeting point
- No need to hire snorkeling equipment separately
- Leave meal planning at the hotel as you enjoy an included lunch
Sample Menu
Main
Deli Buffet
Cold Cut, Assorted Cheeses. Gourmet Tuna, Chicken, Bean, and Pasta Salads. Fresh Seasonal Fruit & Vegetable Trays. Fresh Local Bread and Chips.
What's Included
- Alcoholic BeveragesUnlimited water, soda, fruit juice & tropical rum beverages served during & after lunch.minimum age for alcoholic beverages.
- LunchDeli-style buffet lunch, cold cut turkey, ham, salami, beef pastrami, swiss & cheddar cheese, gourmet tuna, chicken & pasta salads, fresh fruit & vegetable trays, fresh local bread, and chips
- Use of Snorkeling equipmentUse of Snorkelling equipment
- Please arrive 1 hour prior to departure, after this time you will be marked a no show
- Gratuities
Meeting and Pickup
Meeting point
- Sail Getaways200 Ave Marina Vw, Fajardo, 00738, Puerto Rico
Please arrive 1 hour before departure. Check-in closes 30 minutes prior—late arrivals are marked as no-shows, and no refunds will be issued. We're under the white tent next to the red, white & blue tree. Free street parking. Bring a valid photo ID matching the reservation.
End point
This activity ends back at the meeting point.Operating hours.8:15 am
What To Expect
1
Las Croabas
2
Flamenco Beach
3
Playa Tamarindo
4
Culebra
5
Culebrita
6
Reserva Natural Canal de Luis Pena
7
Culebrita Lighthouse
Additional Info
- Confirmation will be received at time of booking
- Not recommended for travelers with back problems
- No heart problems or other serious medical conditions
- Not recommended for pregnant travelers
- Not wheelchair accessible
- Most travelers can participate
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Children must be accompanied by an adult
- Minimum age is 6 yrs
- Crew speaks English and Spanish
- This trip is not recommended for pregnant women
- This trip is not recommended for people with back injuries or back problems
- Remember you will be on a 1 hour boat ride that will take you on a trip through open waters which may become rough at times, if you are prone to motion sickness an over the counter motion sickness remedy is highlysickness remedy is highly recommended.
- This tour/activity will have a maximum of 26 travelers
- Please note: water can be choppy due to weather condition
- Please arrive at least 45 minutes before departure to ensure a smooth experience. Guests who arrive 15 minutes or less before departure will be marked as no-shows and will not be eligible for refunds.
- For your safety, destinations are at the captain’s discretion and may change depending on weather and sea conditions. IF THE CROSSING TO CULEBRA IS NOT APPROPRIATE, WE RESERVE THE RIGHT TO HEAD TO BETTER-PROTECTED ALTERNATIVE REEFS, BEACHES, ISLANDS AND CAYS, WHICH INCLUDE VIEQUES, DIABLOS, LOBOS, ICACOS, TORTUGA, AND PALOMINO.
- Please arrive one hour prior to departure, after the time you will be mark a no show and there will no refund.
- For the comfort and safety of all our guests, we kindly inform you that animals, including service animals, are not permitted on board our vessels.
- We reserve the right of admission to our facilities and vessels, always upholding the highest standards of safety, comfort, and service for all our guests.
- This tour/activity will have a maximum of 40 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Katherine_P
It was a great experience from start to finish. Everything was well organized, the staff were friendly and professional, and the activity itself was enjoyable and memorable. I would definitely recommend this to anyone looking for a fun and worthwhile experience—it’s truly a must-do!
Reviews
4.7
based on 327 reviews
Katherine_P, Apr 2026
It was a great experience from start to finish. Everything was well organized, the staff were friendly and professional, and the activity itself was enjoyable and memorable. I would definitely recommend this to anyone looking for a fun and worthwhile experience—it’s truly a must-do!
Response from Host, Apr 2026
⭐⭐⭐⭐⭐
Thank you for your kind and generous review.
We are truly pleased to know that your experience with us felt seamless from start to finish. Delivering a well-organized journey, paired with warm and professional service, is at the heart of what we strive to create for every guest.
It is especially rewarding to hear that the experience left a lasting impression and that you consider it a “must-do.” Your recommendation is sincerely appreciated and means a great deal to our entire team.
We would be delighted to welcome you back on board for another memorable and enjoyable adventure in the near future. 🌊✨
Skylar_Y, Apr 2026
I found it very enjoyable even as a solo traveler. Had tons of time to snorkel and be on the beach. T
Response from Host, May 2026
hank you for your kind words. We’re so pleased to hear you enjoyed your time with us—especially as a solo traveler and were able to fully relax, snorkel, and enjoy the beach at your own pace.
We hope to welcome you back for another beautiful day at sea soon.
Judy_A, Apr 2026
They have clear expectations, how to remain safe, and were diligent with our needs. It was a rough ride but simply amazing.
Response from Host, Apr 2026
⭐⭐⭐⭐⭐
Thank you for your thoughtful feedback.
We are delighted to know that, even with the more spirited conditions at sea, your experience remained both enjoyable and memorable. The ocean can at times present a more dynamic journey, and it is our priority to ensure that every guest feels safe, informed, and well cared for throughout.
Your recognition of our team’s diligence, clear communication, and attentiveness means a great deal. Upholding the highest standards of safety while delivering an exceptional experience is at the core of what we do.
It would be our pleasure to welcome you back on board for another remarkable voyage—perhaps next time with calmer seas, but the same level of care and excellence. 🌊✨
Mary_T, Apr 2026
Captain and his crew especially Kiwi made our excursion memorable! Travel was fairly quick. Great variety of lunch (make your own sandwich) and snacks provided (can’t forget the bar). Our powerboat had to go to Vieques due to sea conditions but we did not mind! It was beautiful being able to snorkel and have beach time. Thank you so much!
Bri_C, Apr 2026
We had a great experience out to Vieques. We were bummed to not make it out to the original destination, but the new locations were nice!
The crew was so great and helpful. They were very good at communicating from start to finish. I would book with this company again!!
Response from Host, Apr 2026
Thank you for your kind review! We’re glad you still had a great experience in Vieques and enjoyed the alternative stops. It’s wonderful to hear our crew’s communication and service made a difference. We truly appreciate your understanding and look forward to welcoming you back again soon!
Kristin_S, Apr 2026
Such a well organized tour and I cannot say enough good things about the guides. Penny was amazing. They took such great care of everything and all of us.
The food was absolutely delicious and so well thought out and the drinks were amazing and generous. All around 12/10
Response from Host, Apr 2026
Thank you for such an incredible review! We’re thrilled you had a 12/10 experience and that Penny and the team took great care of you. It’s wonderful to hear you enjoyed the food and drinks as well. We truly appreciate your kind words and hope to welcome you back again soon!
Leslie_G, Apr 2026
The waves were too rough, so we went to Vieques instead. Though I was a little bummed we had to reroute, it was just as beautiful and totally understand the choice. We saw so much more wildlife than I imagined we would! Sea turtles, sea rays, starfish, etc. etc... The staff was incredible. They continuously asked if they could get us anything and made sure we never had an empty cup. I am in my mid-twenties and went with my mom who is in her 60s and it was a great experience for us both. It was a full boat but I think we still had plenty of room. Would 100% recommend this experience to anyone!
Response from Host, Apr 2026
Thank you for your amazing review! We’re glad you enjoyed the beauty of Vieques and the incredible wildlife—it truly makes for a special experience. It’s wonderful to hear our crew took great care of you both. We appreciate your recommendation and hope to welcome you and your mom back again soon!
Sydney_G, Mar 2026
This was the best excursion!! The crew was 10/10, so attentive and friendly. I would definitely do this again. The snorkeling was fun, lunch was great, and then after, chilling at the beach on the island was perfect. Loved everything!!!!!
Response from Host, Mar 2026
Dear Guest,
Reading your review was truly a delight—thank you for sharing such a beautiful reflection of your experience with us.
We are honored to know that your day felt like the “best excursion,” and that our crew delivered the attentive and friendly service we strive for each and every day. Your kind recognition means the world to our team.
It is wonderful to hear that you enjoyed the snorkeling, our lunch, and those perfect, relaxing moments on the beach—those are exactly the memories we hope every guest takes with them. Creating a seamless balance between adventure and relaxation is at the heart of what we do.
We would be absolutely delighted to welcome you back aboard for another unforgettable day in paradise.
With our warmest regards,
Orliny Lendor
General Manager
Sail Getaways
Paola_G, Mar 2026
Extremely expensive for what they offer. The crew is nice but the tour is NOT worth the price. The “all inclusive” was deceiving
Response from Host, Mar 2026
Dear Guest,
Thank you for taking the time to share your feedback. While I am truly grateful for your kind words regarding our crew, I am genuinely concerned to learn that your overall experience did not reflect the value you expected. Please accept my sincere apologies for any disappointment caused.
At Sail Getaways, we are committed to delivering a thoughtfully curated, all-inclusive experience designed with both enjoyment and safety in mind. Our offering includes a freshly prepared deli-style buffet with a variety of selections, snorkeling equipment, and premium rum-based beverages served after snorkeling to ensure the well-being of all our guests while they enjoy the ocean responsibly.
That said, your comment regarding the perception of “all-inclusive” is deeply important to us. We never intend for any aspect of our experience to feel unclear or misleading. Your feedback highlights an opportunity for us to better communicate the value, inclusions, and intention behind each element of the journey.
We understand that value is not only defined by what is included, but by how it is experienced. It is clear we fell short of creating that sense of exceptional worth for you, and for that, I take full responsibility.
Should you be open to it, I would sincerely appreciate the opportunity to speak with you directly and learn more about your experience. Your insights are invaluable as we continuously refine our service to meet the highest standards of hospitality.
Thank you once again for your feedback. It is through conversations like this that we are able to grow and better serve our guests.
With warm regards,
Orliny Lendor
General Manager
Sail Getaways
Daniel_V, Mar 2026
Can change destination last minute. We saw many of the alternatives to flamenco beach which were also gorgeous. Excellent trip. Kids had a great time. Crew is excellent
Response from Host, Mar 2026
An exceptional experience from start to finish. We truly appreciated the flexibility to change destinations last minute, which led us to discover stunning alternatives to Flamenco Beach that were just as breathtaking. Every detail felt seamless and well thought out. Our kids had an amazing time, and the crew was outstanding—attentive, professional, and genuinely warm throughout the journey. Highly recommend for families looking for a memorable day on the water.
SUZANNE_M, Mar 2026
Visiting the island beaches by boat was nice but the whole trip felt rushed. Speed boat was going as fast as it could, very choppy and bouncy, not for the light of heart. Anyone who gets motion sickness come prepared. The boat was filled to the max capacity of 40 people so were crammed in the seating. I was sitting near the entry to bottom deck and because of the constant bouncing I kept getting flung hitting my arm against the deck wall with a metal vent at shoulder. Lunch was a lackluster build your own sandwich with a few different sides. The drinks were water soda and juices served in a single small plastic cup that you had to use for the entire trip and write your name on with a sharpie. The only alcohol included was rum with juice mixers so if you don’t like sweet drinks a beer was $4. We had one hour at a secluded beach island and two hours at Culebra. At the first beach we were able to get 15 minutes in the water before we were called back to have lunch. This made the time go by faster because of the boarding and off boarding. Would have preferred to stay at one beach and have more time to relax and snorkel. Snorkeling wasn’t offered at Culebra. All in all it was enjoyable at the actual beach but the trip and food was not impressive for the price.
Response from Host, Mar 2026
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that aspects of your experience did not meet expectations. Our vessels operate within Coast Guard capacity limits, and sea conditions can at times create a more dynamic ride. Safety and timing guide our itinerary, including beach stops and service flow. Your comments are sincerely valued and will help us refine the experience we strive to deliver.
Reynaldo_A, Mar 2026
Bring just the items they tell you to bring. Not much room for extras. And you will get wet. An underwater/water proof cover for your phone will work wonders. Wish the snorkeling time was longer. 20min not nearly enough.
Response from Host, Mar 2026
Thank you for joining us and for sharing these helpful tips with future guests—we truly appreciate it. You’re absolutely right that traveling light and bringing waterproof protection enhances the experience. We also understand your wish for more snorkeling time; conditions and itinerary timing guide this, but your feedback is valuable as we continually refine our experience. We hope to welcome you back again soon. 🌊
Roberto_N, Mar 2026
The crew was great and very attentive, the lunch was good. We really enjoyed our time snorkeling and relaxing on the beach.
Ana_R, Mar 2026
An amazing experience from start to finish. The staff was fantastic, the boat was great, and everything was very well organized. We had an unforgettable time. Highly recommend
Response from Host, Mar 2026
Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience from start to finish. Our crew takes great pride in creating a seamless, memorable day on the water, so it means a lot to know you felt well taken care of.
We’re especially happy you enjoyed the boat, the organization, and the overall experience—it’s exactly what we strive for every time.
We hope to welcome you back for another unforgettable day in paradise soon! 🌴⛵
Rachel_W, Mar 2026
Amazing experience! The Culebra Power Boat Snorkeling & Beach Tour was one of the best things I did in Puerto Rico. The crew was friendly and organized, the snorkeling was incredible with clear water and lots of fish, and the beach stop was absolutely beautiful. Food and drinks included made it even better. Highly recommend!
Response from Host, Mar 2026
Thank you so much for this amazing review! We’re thrilled to hear that the Culebra Power Boat Snorkeling & Beach Tour was one of the highlights of your time in Puerto Rico 🌊⛵
It’s great to know you enjoyed the clear waters, vibrant marine life, and that beautiful beach stop—Culebra truly is something special. We’re also so glad our crew’s friendliness and organization helped make the day seamless, and that the food and drinks added to the experience!
Your recommendation means the world to us. We’d love to welcome you back for another unforgettable adventure soon! 🌴✨
Mike_B, Mar 2026
It was a great experience and your safety is their top priority. I would highly recommend this tripgraet
Response from Host, Mar 2026
Thank you for your thoughtful words. We are delighted you had a great experience and truly appreciate your recognition of our commitment to safety—it is always our highest priority. Your recommendation means a great deal to us, and we look forward to welcoming you aboard again for another exceptional journey.
Gabby_M, Mar 2026
Overall, it wasn’t bad, but I was hoping for more guidance. Once we got to the snorkeling area, they just told us to watch out for the coral and left us on our own. I wish they had provided more guidance while snorkeling.
We went to Culebra, and unfortunately it rained the whole time. I also wouldn’t recommend going around March because there were a lot of spring breakers who didn’t seem very considerate of others.
I would probably do this again, but definitely not around this time of year.
Response from Host, Mar 2026
Thank you for sharing your experience with us. While we’re pleased to know you would consider joining us again, we regret that the snorkeling guidance did not meet your expectations. Our team is always available to assist, and we truly appreciate your feedback as we continue refining that experience.
While weather and seasonal travel patterns can be beyond our control, we are grateful for your understanding and hope to welcome you back under more ideal conditions for a truly exceptional day at sea.
Jared_S, Mar 2026
This was the highlight of our vacation. Kids loved the boat ride. Flamenco beach was unbelievable. Water and waves were perfect. We can’t wait to do this again.
Response from Host, Mar 2026
Thank you for sharing such a wonderful reflection of your time with us. We are truly honored to have been the highlight of your vacation. It brings us great joy to know your children loved the boat ride and that you experienced the beauty of Flamenco Beach at its finest.
We look forward to welcoming you and your family aboard again for another unforgettable day at sea.
KamalPresna_B, Mar 2026
Sail Getways provided us a wonderful and adventurous trip to Culebra island for snorkeling and Flamenco beach, lead by Captain Benny and his amazing ,cooperative crew.
Response from Host, Mar 2026
Thank you for your kind words. We are delighted you enjoyed your journey to Culebra and the beauty of Flamenco Beach. Captain Benny and our crew will be honored to know their service made your experience so memorable. It would be our pleasure to welcome you aboard again for another exceptional adventure.
John_E, Feb 2026
Captain Benny and his crew were awesome! They were very friendly and respectful. They did a great job keeping all safe. The food was delicious and the drinks plentiful! They treated us like family. We would highly recommend!
Response from Host, Mar 2026
Thank you so much for your wonderful review!
We’re thrilled to hear that Captain Benny and his crew made such a positive impression. Safety, friendliness, and genuine hospitality are at the heart of what we do, so it means a great deal to know you felt well cared for and treated like family.
We’re also delighted you enjoyed the delicious food and plentiful drinks — the perfect complement to a day at sea!
Your recommendation truly means everything to us. We hope to welcome you back on board again very soon.
daniela_f, Feb 2026
Due to weather precautions the Captain rerouted to Vieques. & Wow.. just beautiful and was so excited to visit as we have already visited the other islands; no tickets available here.
The crew and passengers were all super chill.
This grouo never disappoints.
Response from Host, Feb 2026
Thank you so much for your wonderful review!
We’re delighted that, despite the weather precautions, your unexpected visit to Vieques turned into such a memorable highlight. Sometimes the sea guides us to exactly where we’re meant to be — and Vieques truly is breathtaking.
It means a great deal to know you enjoyed not only the destination, but also the relaxed atmosphere shared with our crew and fellow guests. We’re especially grateful for your kind words about our team — creating a seamless, elevated yet easygoing experience is always our goal.
Thank you for sailing with us again and for your continued trust. We look forward to welcoming you back aboard for another unforgettable day on the water.
Warm regards,
The Team at Sail Getaways
Mary_A, Feb 2026
We were supposed to go to Culebra, however, due to a cold front, we were redirected to Vieques island. I understand that nature has its own course and not everything can always go to his plan. However, I think the big disappointment was that the beach that the company chose was undesirable. For the amount of $180 to go to a subpar beach was way overpriced.. We went snorkeling and a reserve, which was OK. But as a diver, the visibility and coral were not that desirable either. But mostly the disappointment was the selection of the beach. The staff were great and they were friendly. The food on board was good as well.
Response from Host, Feb 2026
Thank you for sharing such a thoughtful and balanced review. While we truly appreciate your kind words about our crew and the quality of the food on board, I sincerely regret that the alternate destination did not meet your expectations.
Due to the cold front impacting conditions around Culebra, our captain made the decision to redirect to Vieques with safety and overall sea comfort as the guiding priorities.
Marine visibility and coral conditions can vary significantly depending on currents, surge, and seasonal weather patterns — particularly following a cold front — but your perspective as a diver is especially appreciated and respected.
We are grateful for your recognition of our team’s hospitality. They take great pride in delivering warm, attentive service regardless of circumstances, and your acknowledgment means a great deal.
Thank you again for sailing with us and for your candid feedback. We hope to have the opportunity to welcome you back under ideal conditions.
Warm regards,
The Team at Sail Getaways
Levi_D, Feb 2026
Awesome. Snorkeling the reef was so cool. Lot of cool fish. Lunch was great. The crew were all great and kept us safe.
Response from Host, Feb 2026
Thank you for your wonderful review of our Culebra Power Boat Snorkeling & Beach Tour All Inclusive experience.
We are thrilled to know you had such an awesome day exploring the reef. There is something truly special about snorkeling in those vibrant waters, surrounded by colorful marine life, and we are delighted it made such an impression.
Your kind words about our crew mean a great deal. Safety, attentiveness, and genuine hospitality are always our highest priorities, and it is rewarding to know you felt well cared for throughout the day. We are equally pleased that you enjoyed lunch — we believe great food is an essential part of an exceptional experience at sea.
It would be our pleasure to welcome you back aboard for another unforgettable adventure.
Warmest regards,
The Team at Sail Getaways
Dhaya_P, Feb 2026
Crew was wonderful and the hospitality was great. Everything was organized and we had a lot of fun in the sun
Response from Host, Feb 2026
Thank you for your wonderful review of our Culebra Power Boat Snorkeling & Beach Tour All Inclusive experience.
We are truly delighted to know you had an amazing day with us. It is especially rewarding to hear that you found the crew wonderful and the hospitality exceptional — our team takes great pride in delivering service that feels both attentive and effortless.
Organization and safety are foundational to what we do, so knowing that everything felt seamless while you enjoyed your time in the sun means a great deal to us.
We would be honored to welcome you back aboard for another perfectly curated day on the water.
Warmest regards,
The Team at Sail Getaways
Chris_H, Feb 2026
Use generous sunscreen for this sun filled excellent boat ride, easy snorkeling and white sand beach experience. Staff is extremely attentive with plenty of good food and drink available. No shoes allowed on boat, so I suggest keeping a pair of water shoes in your pack to navigate rocky beach floor between moored boat and shore.
Response from Host, Feb 2026
Thank you for sharing such a thoughtful and helpful review.
We are delighted to know you enjoyed the sunshine, the ease of snorkeling, and the beauty of the white sand beaches—it is truly one of Puerto Rico’s greatest treasures, and we are honored to share it with our guests.
Your kind words about our attentive crew and the quality of our food and beverages mean a great deal to us. Delivering gracious, anticipatory service is at the heart of what we do, and it is wonderful to know it enhanced your experience.
We also appreciate you highlighting the sunscreen and water shoe recommendations for future travelers. Comfort and safety are always a priority, and your advice will certainly be helpful to others preparing for their day on the water. As you noted, we maintain a barefoot-friendly vessel to preserve both safety and the pristine condition of the boat for all guests.
It was our pleasure to host you, and we hope to welcome you back aboard for another beautiful day at sea on your next visit to Puerto Rico.
Warmest regards,
Sail Getaways Management Team
Randdi_M, Jan 2026
Experienced operator! They knew what they were doing and very friendly and accommodating. Plenty of food and drinks for the experience.
Response from Host, Jan 2026
Thank you for taking the time to share your experience. We are delighted to hear that our team’s professionalism, warmth, and attentiveness made your journey both seamless and enjoyable.
Our crew takes great pride in delivering a well-orchestrated experience where guests feel confident, cared for, and genuinely welcomed. We are pleased to know that the abundance of food and beverages added to your comfort and enjoyment throughout the day.
We truly appreciate your kind words and look forward to welcoming you back aboard for another exceptional Sail Getaways experience.
Warm regards,
The Sail Getaways Team
Rebecca_T, Jan 2026
I usually get sea sick but this trip was fine. We had a blast! The captain was awesome and so was his crew. Looking forward to going back
Response from Host, Jan 2026
Thank you for sharing your experience with us. We are delighted to hear that you felt comfortable throughout the journey and that the trip exceeded your expectations. It is especially gratifying to know that our captain and crew helped make your day so enjoyable. We look forward to welcoming you back aboard for another exceptional experience.
Brian_M, Dec 2025
Not only was the trip to and the snorkeling at Vieques memorable and stimulating but the crew was wonderful — both personable and professional. They were solicitous of our food and beverage needs but also engaging and knowledgeable about the islands we passed. The excursion also gave us enough time for all the activities — snorkeling and swimming on Vieques as well as get to know and converse with our fellow “sailors.” It was a thoroughly enjoyable experience and we would highly recommend the experience!
Response from Host, Jan 2026
Dear Guest,
Thank you for sharing such a beautifully articulated reflection on your time with us. We are truly honored to know that both the journey to Vieques and the snorkeling experience left a lasting impression and that the day felt as stimulating as it was memorable.
Your kind words about our crew mean a great deal. Their ability to balance professionalism with genuine warmth, attentiveness with engaging conversation, is central to the Sail Getaways philosophy. We are delighted that you felt well cared for while also enjoying their knowledge of the surrounding islands.
It is especially rewarding to hear that the pacing of the excursion allowed you to fully enjoy each element snorkeling, swimming, and even the camaraderie shared with fellow guests on board. Creating an environment where guests can both explore and connect is an important part of the experience we strive to offer.
Thank you for your generous recommendation. We would be honored to welcome you back aboard for another thoughtfully curated adventure on Puerto Rico’s turquoise waters.
With warm regards,
Orliny G. Lendor Lalane
General Manager
Sail Getaways – Luxury Service at Sea
Carla_O, Dec 2025
Could have been much better. I initially paid $200 to go to Culebra and the bus left me even though I was there 15 minutes before the departure time on the ticket. They pushed me and my mom to another island that is not as nice as Culebra. The staff it’s very annoying. They kept calling and calling when I was driving over there. Saying that we should hurry up and be there before 8:15. We got there at eight and still we had to wait for other people we end up leaving at 8:40. I believe they were trying to just push people to the other island Icacos.
When we finally got to this island, it was pretty but the part that was really annoying. Is that other boats were snorkeling, and they did not allow us to snorkel because “weather conditions”. Weather was perfectly fine. The drinks on the bar are not included so I had to pay an overprice amount for Medalla beers on top that I paid $200 for a trip that was supposed to be in a different place. I have done this in other places Hawaii, Mexico and Honduras and the experience has been so much better.
Response from Host, Jan 2026
Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations, and we truly appreciate you bringing these concerns to our attention.
We understand how upsetting it must have been to experience confusion around transportation timing, repeated calls while en route, and a departure that did not align with the information provided on your ticket. We also recognize your disappointment regarding the change in destination and how that impacted your overall enjoyment—particularly when you had specifically planned and paid for a Culebra experience.
Your comments regarding communication, pacing of the morning, and clarity around inclusions are taken very seriously. Our intention is never to make guests feel rushed, pressured, or uncertain, and we regret that this was your perception. Additionally, while safety decisions—such as snorkeling conditions—are made with guest well-being as our top priority, we understand how frustrating it can feel when expectations are not clearly explained in the moment.
We are truly sorry that this experience did not reflect the level of hospitality and care you have encountered in other destinations, nor the standards we strive to uphold at Sail Getaways.
We would welcome the opportunity to review your reservation in greater detail and address your concerns directly. Please reach out to our Guest Services team so we may better understand the circumstances and explore an appropriate resolution.
Thank you again for your feedback. It is through conversations like this that we continue to improve.
Warm regards,
The Sail Getaways Management Team
Constance_M, Dec 2025
We thoroughly enjoyed our snorkeling and beach experience. All of us were novice snorkelers, but the guides helped us, and adults and kid got the hang of it quickly. We saw sea turtles, a ray, and lots of cool fish. We went to Vieques instead of Culebra due to weather, but we didn't mind. It was beautiful either way. Lunch was delicious, the boat was comfortable, staff were friendly and helpful, and unlimited drinks were a nice touch.
Response from Host, Jan 2026
Dear Guest,
Thank you for taking the time to share your experience with us. We are delighted to know that your day on the water was filled with fun, outstanding service, and memorable moments that added so much joy to your trip.
Our team will be especially pleased to hear your kind words, and Kenneth will be delighted to know that his friendliness and genuine conversation made such a positive impression. Creating meaningful connections with our guests is at the heart of the Sail Getaways experience, and your feedback beautifully reflects that commitment.
We are also pleased that you enjoyed the food and drinks offered on board. Thoughtfully prepared cuisine and refreshing beverages are part of how we bring comfort, care, and a true taste of Puerto Rican hospitality to every journey.
Thank you for choosing Sail Getaways and for allowing us to be part of your visit to Puerto Rico. We would be honored to welcome you back aboard for another exceptional experience.
With warm regards,
Orliny G. Lendor Lalane
General Manager
Sail Getaways – Luxury Service at Sea
From $195.00
per personup to 24 hours before the experience starts (local time)
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