Top Mexico Airport & Hotel Transfers
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What are people saying about Mexico
Brenda_G, May 2026
Professional and clean
Very professional driver and a clean ride. Eddie was waiting exactly where he says he’d be and had our name on a sign. Easy to find outside the airport. Just follow the directions they give you. Read it. Also, Make sure you fill out all your info for flight arrival time correctly. I had a glitch but they worked with me and got it straightened out and no problems. Highly recommend this service. Beats a taxi especially going to Cabo San Lucas area as it’s about a 45-50 minute ride depending on traffic. Very comfortable in our large, air conditioned vehicle with cold drinks at the ready!
Mary_G, Apr 2026
Flawless shuttle experience from/to Cabo airport
Flawless experience with Cabo Airport Shuttle. Communication was great; they responded quickly each time I phoned or emailed them. Our in-bound flight even got diverted but they still accommodated us when we did finally land in Cabo. The drivers were both engaging and safe.
thomasamandaj, Apr 2026
Relax While You Wait!
The lounge was very comfortable and clean. The food was good (my husband loved the mashed potatoes). The staff was very attentive and friendly. Thankfully we made reservations before arriving at the airport and that saved us from the long line of people waiting to purchase tickets. Also, if you reserve beforehand there is a dedicated section so you dont have to find open sesting.
Steven_K, Mar 2026
Would highly recommend to anyone!
Incredible pricing for airport transportation to our resort. Communication was more than excellent. Great information on Airport transfer prior to arrival. Driver was on time and extremely friendly offering adult beverages and spoke impeccable English. Price was half of any other vendors offering same service.
Kiwon_S, Feb 2026
Great service
Due to an unexpected flight delay on the day of travel, our arrival time was pushed back by six hours. They were incredibly accommodating and adjusted the pickup time without any additional charge. Their communication was prompt and professional throughout the process. The driver was punctual and courteous despite the late change. Truly outstanding service — highly recommended!
David_F, Feb 2026
Luxury Limo MEX Airport to downtown.
We were met after customs by a sign holding person who then called the driver. The vehicle was a clean Lincoln Navigator. Everyone was courteous and professional. Bottled water was provided. We were driven to our hotel with no issues.
However, although the Viator web site was relatively easy to use to make a booking from MEX airport to the hotel, it was impossible to navigate the site to make the return booking. The site asked about our return, but there was no capability to actually make such a booking. We were only able to do so directly with the driver on the way to the hotel.
In looking at other Limo services this problem is not unique to the one we chose. Viator needs to fix this. It is not a reflection on the very good service we experienced on the day.
Erin_C, Feb 2026
Fast & Efficient
We didn’t receive any guidance before we arrived so when we came out of the airport we weren’t really sure where to go. We just looked for the logo from the pictures on Viator. Once we found them, we were immediately greeted and escorted to a car. They asked about our departure times and set up the time for return pickup. We were given water bottles and taken to the hotel. For the return, we were picked up on time. Our return driver showed us key spots in the town and gave us some history. It was great, I wish we had that on the way in, it may have changed our itinerary during the trip! Overall, it was convenient and exactly what was promised in the booking.
Barbara_P, Feb 2026
Cancun
We ordered the Van for 9am and landed early at 6.50am. When we came out of the airport, our driver was already waiting us. That was a great surprise after about 15 hours travel time.
The driver was very friendly and we had good conversations.
We look forward to using Viator again on our next tip.
Courtney_S, Jan 2026
Wonderful, would recommend
Driver was very professional and kind to both me and my dog. He even was kind enough to find us a spot for my dog to go to the bathroom after picking us up from the airport. He helped bring my bags into the AirBnB I was staying at as well. Overall, would recommend to someone looking for a driver in Mexico City!
Raul_A, Jan 2026
Highly Recommend
Very easy to book and excellent communication all the way from booking to prior to the pick up and then at the airport. I would highly recommend this company. Also our driver Salvador was wonderful and provided very informative conversation on our way from the airport to the hotel.
Niina_A, Dec 2025
When waiting for the free...
When waiting for the free shuttle bus bringing you to terminal 2 where the pick up is, do not take a taxi or any other transportation, inspite many trying to offer you a (expensive) ride and telling you the free bus doesn't arrive in time, and you will miss the Holbox shuttle.
Casi_K, Nov 2025
Reliable and trustworthy company
We had an unfortunate incident where our flight was cancelled and we couldn't make it to Cancun until the next day. We were all devastated. We were BEYOND grateful that Excellence Transfers were so understanding and took some of the stress out of the day. They moved our reservation to the landing time of our next flight and we're there to pick us up on time. Rosie took great care of us and I will recommend this company to everyone I know.
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