Pompeii Archaeological Park Skip-the-line Entry and Audio Guide
Pompeii, Italy
- 2 to 3 hours (approx.)
- Offered in: English
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Overview
What's Included
- Reserved entry ticket to Pompeii
- Digital audio guide
- Digital map
- Multilingual audio commentary in English, French, Spanish, German and Italian
- Headphones and mobile device
- Access to the suburban villas (Villa of the Mysteries, Villa of Diomedes, Villa Regina): 8€
- Transportation
Meeting and Pickup
Departure Point
- Archaeological Park of Pompeii, Via Plinio, 26, 80045 Pompeii Italy
Ticket Redemption Point
Piazza Esedra, 1, 80045 Pompei NA, Italy
What To Expect
1
Archaeological Park of Pompeii
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Most travelers can participate
- Exchange your voucher for an entry ticket at our info point located at Piazza Esedra, 1, 80045 Pompei NA (in front of Hotel Vittoria). Entry to Pompeii strictly requires these entry tickets.
- Please note this ticket does not include access to the Suburban Villas (Villa dei Misteri)
- Scan the QR code on your voucher to download the audio guide prior to arrival
- Pompeii is open daily and visitors typically spend 2-4 hours inside. The area covers 44 square hectares
- Viator vouchers will not be accepted. Please read your booking confirmation for more information.
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos


Reviews
3.6
based on 14 reviews
Giovanni_P, Jun 2026
Yes, it's hot, and it's crowded, but so worth the hour or two we spent seeing it. Parking across the street is expensive, but just do it. So worth it!
Emma_W, Jun 2026
The site is obviously incredible to be in, the things you can learn and see will astound you. However, the guide is poor. There's a lot of rather famous landmarks that aren't covered, such as the garden of fugitives. I ended up using Google maps to direct us around the parts I wanted to see. The parts that are covered are informative though and appeared to be things that other guides weren't covering, so perhaps a few hidden gems.
As a note about usability, this was my first time using Viator and upon opening the ticket redemption code, it tells you that the guide is to be downloaded onto your phone and to bring your own earphones, so the cost seems quite wild, considering the information on the guide was available around site, in pamphlets and on Google maps. I was also unaware that you can't pick up the tickets from the site, you need to go to a ticket kiosk outside of the venue.
I don't think I'd use Viator again based on the start of our experience. Although the app, which is called "Pop" is a very good idea, it's not something I enjoy as it drained my phone battery since you need to have it open for the duration of your experience or else the autoplay feature doesn't work.
Response from Host, Jun 2026
Thank you for taking the time to share your detailed feedback. We're glad to hear that you found the site itself incredible and that some of the content included in the guide provided unique insights and hidden gems that enhanced your visit.
We're sorry to learn that the overall experience did not meet your expectations. We appreciate your comments regarding the coverage of certain landmarks, such as the Garden of the Fugitives, as well as the usability of the audio guide. Feedback like yours helps us identify areas where we can improve both the content and the user experience.
Many thanks
VoxCity
PaulD_M, May 2026
This was a scam. The cost was twice the price at the gate.
Worse, the gate would not honor the ticket.
Jennifer_D, Apr 2026
Great experience if you're looking for some independent wandering around Pompeii. We were sent our tickets the morning of our visit (did not need to visit the Vox City booth to exchange vouchers, as the listing said we would have to) and were able to walk right in.
Marianne_R, Apr 2026
I bought tickets worth 85 dollars and after I got through the gate the value was worth 40 dollars. It was very difficult to pull up on my phone too.
Response from Host, May 2026
Good morning,
Thank you for your message, and we’re sorry to hear about your experience. We understand your concerns regarding the ticket value and the difficulty you had accessing the audio guide and tickets on your phone.
Our customer service team is always here to help you find the meeting point and your host, as well as assist with any ticket or audio guide access issues in real time to ensure everything runs smoothly on the day. We would have been happy to support you during your visit to help resolve this immediately.
We appreciate your feedback and will share it with the relevant team for review.
Best regards,
Vox City
Daniel_C, Apr 2026
Loved site and experience but staff very unhelpful and very rude. All staff had a very abrupt manner
Response from Host, Apr 2026
Hello,
Thank you very much for your feedback.
We are pleased to hear that you loved the site and your overall experience. However, we are truly sorry to hear that your interactions with staff did not meet the level of service we aim to provide.
We always strive to ensure our guests feel welcomed and supported throughout their visit, and we appreciate you bringing this to our attention.
Your comments are very important to us and will be shared with our team as we continue working to improve the guest experience.
We hope to have the opportunity to welcome you again in the future for a more positive experience.
Kind regards,
Vox City
Adeola_J, Dec 2025
Ease of booking online and exchange of voucher at the office. Very pleasant experience complemented by the audio description.
Response from Host, Jan 2026
Good morning,
Thank you for your feedback. We are glad to hear that you enjoyed our audio guide service.
See you soon.
Kind regards,
VoxCity
Jeremiah_C, Aug 2025
Make sure you plan for lots of time to fully experience the city of Pompeii. It is much bigger than people think. The app was very helpful and knowledgeable with lots of information for different points of the city. Make sure to bring your walking shoes.
Response from Host, Sept 2025
Good morning,
Thank you for leaving us this very important feedback.
We are enthusiastic and happy that you enjoyed our service. We hope to have another opportunity to see you again!
Best regards,
VoxCity
Holly_R, Jun 2025
Very interesting experience. Worth a visit. My compliment would be that it is hard to
Follow the map and listen to the correct information
Response from Host, Jul 2025
Good afternoon,
Thank you for providing this feedback to our team and prospective clients. We believe this information is very valuable when analyzing our future onsite operations.
We will work closely with our internal team to make the guest experience a smoother process. Thanks again for the kind words and insightful comments!
Warm regards,
The VoxCity Team
Walter_F, Jun 2026
Pompeii is wonderful and a must-see. However, the provided audio guide is incomplete and somewhat poor and disappointing; we could only look at many things but received no explanations. Either buy the audio guide at the ticket counter at the entrance or go with a guided tour.
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Response from Host, Jun 2026
Vielen Dank für Ihre Bewertung und Ihr ehrliches Feedback.
Es freut uns sehr zu hören, dass Ihnen Pompeji gefallen hat und Sie die Ausgrabungsstätte als ein absolutes Muss empfunden haben. Gleichzeitig bedauern wir, dass der Audioguide Ihre Erwartungen nicht erfüllt hat. Wir verstehen, wie enttäuschend es sein kann, wenn man wichtige Bereiche besichtigt, aber nicht die gewünschten Erklärungen und Hintergrundinformationen erhält.
Ihr Feedback zur Vollständigkeit und Qualität des Audioguides ist für uns sehr wertvoll und wird an das zuständige Team weitergegeben, damit wir das Erlebnis für zukünftige Besucher verbessern können.
Vielen Dank auch für Ihren hilfreichen Hinweis an andere Reisende. Wir hoffen, dass Sie trotz dieser Einschränkung die faszinierende Geschichte und Atmosphäre von Pompeji genießen konnten.
Mit freundlichen Grüßen
VoxCity
Francoise_L, May 2026
We had the chance to visit Pompeii with Anna
Competent guide with very good French
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From $39.43
per personup to 24 hours before the experience starts (local time)
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Pompeii Archaeological Park Skip-the-line Entry and Audio Guide
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