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What are people saying about Puerto Plata

Robert_G, Sep 2026
Great excurison for the price
You have to walk through the port terminal to outside the exit gate, which is about a 15-minute walk. We were met by Daniella from DR Prime Tours. We sat in front of the Port Police station and waited for the rest of the guests. Once everyone was together, we walked over to the enclosed air conditioned 10-person van. We met our driver, William, and then “Chocolata” (paparazzi / photographer). It was about a 30 to 40-minute ride to the falls, with a short stop to drop-off people for the dune buggy excursion. William was great because as we approached the parking lot, there was a large tour bus ahead of us. One of the workers told William to park with the tour bus and that would be our group. William refused and dropped us off with a smaller group. Upon our arrival we walked to the lockers, life vest and helmet area. The lockers are free and good size. I had a medium sized backpack that fit in it with room to spare. They zip-tie the locker key to your vest. You are required to have some type of water shoe, if not, you can rent them for about $5.00 USD. Whatever type of shoes you have, make sure they have a good sole, you will be walking over a lot of rocks. Now starts the march, yes, I said march. First you cross over a ravine, via a metal bridge. Then you come to the jungle. Lots of trees, wild life (wild chickens, nothing dangerous) and exotic fruits (Limoncillo - slimy flesh and leaves a chalky aftertaste), beautiful. Now, the part that doesn’t get mentioned is it is about a 45-degree angle walk up the “stair” path to the summit. Your guides will tell you, it is “only” five Dominican minutes to the summit, which translates into you have 30 minutes of walking ahead of you. They stopped a couple of time at rest areas to allow you to catch your breath. Note: There is no water provided on the trip up, make sure you bring enough to hydrate. Once you finally reach the summit (no water bottles allowed past this point), it is about a 5 to 10-minute walk down to the falls. This fluctuates between 90-45 degrees on the way down. It does get crowed at the mouth of the falls and everything kind of really slows down. We were told September is not their busy season, so I could only imagine how slow it can get during the summer months. Once at the narrow opening to the first of the falls, you walk through COLD water which gets progressively deeper. Guys watch your privates as it is shockingly cold. The first natural slide is a curve into a deep pool of water. You have to swim to the end where it gets shallow enough to stand up. The second natural slide is a double curve and the water is just as deep. Next is the first jump which is an 18’ drop (it gets pretty crowded). You can either jump into the water or take the natural slide down. They tell the guys to cross your legs to protect your private parts, but my wife said the girls should do the same to prevent water intrusion. The last cliff jump is 20’, but there is also a natural slide or a wooden latter to get to the bottom if you don’t want to jump. We jumped both cliffs. I don’t like heights, but jumped both and it was great. At this point we were done and helmet/vest are off. There is plenty of time for pictures and videos. You then have a 10 to 15-minute walk back to the starting point. This is where good soled shoes come in to play. We walked through a rocky ravine, jungle, rocky ravine, jungle, rocky ravine, jungle (that was not done by mistake, it was back and forth) and then back over the bridge to the starting point. It is worth mentioning, the whole time “Chocolata” was there taking our pictures and videos on his GoPro. We loaded up and headed to our lunch spot. On the way there I would like to thank William for his defensive driving skills. Driving in the Dominican Republic is crazy. As we were coming around a blind corner, some moron was trying to pass a truck. The car started flashing his lights and William came to an abrupt stop, thus avoiding a head-on crash. We arrive at Topic Gourmet, a small mom and pop place on the side of the road, for a 30-minute lunch. It was a small buffet with fried chicken, pork chops, plantains, salad with salsa dressing and beans with rice. We were provided with a soda or beer with our meal. It was delicious and full of flavor. My wife is a foody, with a love of Spanish style foods and she was impressed by the amount of flavors. Afterward, we arrived at the “plantation”. It was a small spot where they showed us coca pods, tobacco leaves and a monster mango tree. They hand rolled their own cigars and they have two gentlemen show you how they create one. There is a small shop with cigars, jewelry, hand crafted items, coffee and snacks. Now we headed back to the ship, it was about a 10 to 15-minute drive back. On the way back, “Chocolata” downloaded all the pictures and videos he had obtained onto my wife’s phone. It was approximately 150 pictures and videos for $65.00 USD. My wife was shocked; she was expecting $200.00 USD. My wife even told "Chocolata” he should ask for more, he just smiled and said he did not want to rip-off his customers. What impressed my wife is that he did not just take pictures and video of us. He also captured the beauty of the jungle and of the water fall formations. We want to thank Viator / DR Prime Tours for the great experience. Not a bad excursion for $60.00 USD each. Danellia, thank you for all your knowledge and pointing out all the various spot on our trip and your friendliness and smile. “Chocolata”, thank you for the great videos and pictures. You were very friendly and always had a great ear to ear smile. William, thank you for your driving skill and friendliness. Sidenote: Do not get “Chocolata” and “Choco-latte”, also known as “Blondie” confused, they are two different people.
Jen_S, Sep 2026
Great Snorkeling in Small Group
Highly Recommended. We were picked up from the Cruise port by Richard, who was friendly, knowledgeable, and gave us a tour of the island on the way to the beach. We geared up and it was a 2 min walk to the boat. It was an easy ride on the covered speedboat to the 2 snorkeling spots. There were so many fish that came right up to us, and you can see them up close. It was a clear calm day and we could see all the way to the bottom. There were also two snorkeling guides that got in the water with us and pointed out where the fish was. They even took pictures and videos of our family. Great day, great communications, and great team (Richard, Lotta, Alex). They made sure we got back to the ship in plenty of time.
Sonja_B, Sep 2026
Have fun and buy the photos at the end
The experience was fun and driving through the water was a little more than I was prepared for...lol. Overall, I hoped we'd get to open up the buggies a little more. I think we just had a bunch of folks who were afraid to go faster. The first buggie we drove has issues with the brakes, like they didn't work so we switched buggies and it was better. The buggies are old and worn but you should expect that since they are being driven through salt water. I'd book the experience again for sure. Oh, the nice young lady taking the pictures does a phenomenal job. She taking photos on a vell phone and I was blown away at how great they were. I bought the photo package at the end. To me it was sooooo worth it.
Lindsay_H, Aug 2026
Incredibly organized and so much fun!
I would recommend this experience to anyone and everyone (with average or better fitness levels). Communication was clear and reassuring. I had questions after booking and used the messaging system through viator. The company replied within minutes. The night before, we were also texted instructions for the next day. We got off the cruise ship and walked exactly where he told us to meet him (about a 10 min. brisk walk - not a lot of shade). We met our guide and driver and were off in a private, clean van. We were given tons of information about the area on the way to the falls and what to expect once we arrived. It was all very reassuring as I was a little stressed about the unknown. We were able to leave everything in the van which was kept locked and watched by the driver. We were added to another group - given helmets, life jackets, and a bottle of water and we were off. The hike had a lot of stairs and uneven ground. We wore harder soled water shoes and still could feel all the pebbles and rocks, but once we got to the water they were nice because they had drainage holes. They do stop and provide a couple breaks along the way. I'd like to think I'm in pretty good shape, but my cardio is lacking and that was very evident on this hike. But I'd still 100% recommend it. Once you get to the water, it is so refreshing and unlike anything I've ever had the opportunity to do. We only got to slide/jump into 7 falls. Most of them you have to slide into, but for the last 2 you have the option to jump (it's super high) or slide, or go down a ladder. I wear glasses (I'm pretty lind without them), so i wore them for the hike, but once I started sliding and jumping, iur guide said I had to give him my glasses for safety. He stored them in a water safe bag along with peoples' phones/watches, etc. We didn't get the picture package, but another group did and they stopped for a lot of pictures and videos at each stage. Afterwards lunch was included and it's right at the gate of the falls - a little buffet. Food was got and good and there was a good variety. Afterwards we went to a little place to learn about all the things they grow, how they make coffee and chocolate from plant to product. We saw a cigar making demonstration and tasted the manajuana drink. From there we were taken right back to where we were picked up and made the 10 min walk back to the ship (with way more shade). This tour was highly organized, informative, so much fun, and a great mini introduction to Puerto Plata. I will 100% book with this company again.
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