Private PLS Airport Transfer to Hotel/Villa in Turks & Caicos
Recommended by 90% of travelers
Badge of Excellence
Providenciales, Turks and Caicos
- 15 to 45 minutes (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
What's Included
- Air-conditioned vehicle
- All Fees and Taxes
- Private transportation
- Bottled water
- Meals
- Excess BaggageAll our guests are allowed (1) checked baggage and carry on.
Meeting and Pickup
Pickup point
- Providenciales Intl AirportProvidenciales
Pickup details
Pickup Information: Upon arrival at Providenciales International Airport (PLS): • After clearing customs, exit the arrivals halls to the outside terminal. • Please give the dispatcher the name of your driver or company name to contact as no parking or signs are allowed, this is STRICYLY prohibited. •Your driver will then proceed to the airport terminal after receiving the dispatcher's confirmation. If you cannot find your driver after 5-10 minutes, please call or message us via WhatsApp at the number provided during confirmation. ⏰ Your transfer includes: • 15 minute complimentary waiting time after your scheduled pickup and we monitor your flight and provide up to 60 minutes of complimentary wait time after your flight has landed. If we do not receive any communication after this 60 minutes, the booking will automatically be marked as a no-show, and the reservation will be non-refundable. If you experience lengthy delays in immigration, baggage claim, or customs processing, you must contact us immediately via the phone number or messaging platform provided in your booking confirmation so we can make the necessary arrangements. Failure to communicate delays may result in driver release and cancellation of service without refund. Please ensure you provide: • Airline and flight number • Arrival date and time • Hotel/Villa name and full address Please note: *SIGNS ARE NO LONGER ALLOWED* * Driver’s are not allowed to wait at the Airport Terminal, 5 minute waiting time as they will be arriving from a nearby parking lot. *All airport arrival transfers are private. However, any additional stops requested before arriving at your final destination (e.g., grocery store, restaurant, etc.) will incur an extra charge, payable in cash directly to the driver at the time of service.
Drop-off points
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What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infants must sit on laps
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Rosa_Q
I had a great experience with the private shuttle from Turks and Caicos airport to our hotel. Despite our flight arriving late, they were reliable and waited patiently. The driver was friendly, informative, and very helpful throughout the trip. Their accommodating service made the transfer stress-free. I would definitely use them again for future visits!
Reviews
4.6
based on 59 reviews
Sort by: Most insightful
Bill_B, Jul 2026
The driver was very sweet and explained so much of the change.she told about all of the impending changes
Avi_G, Jul 2026
Great experience. We arrived an hour before our reservation and were still taken right away. Highly recommended.
Jordyn_B, Jun 2026
Amazing experience, was on time and communicated with our group and gave us great recommendations of the island.
Sharri_C, Jun 2026
I am grateful for the ride, because our driver got us to the resort safely. I was slightly disappointed, however, because the picture of the truck/van was not what pulled up to the airport.
It wasn't a black, luxury truck, it was a gray minivan. My husband looked at me crazy because I booked it and had bragged about it.
Although it was the TCI travel service, the picture was quite misleading. I would have preferred not seeing any pics and would have just been grateful for the ride.
Response from Host, Jun 2026
Thank you for your feedback and for choosing Imperial Voyage Transport.
We are pleased to hear that you arrived safely and that your driver provided a positive transportation experience.
We apologize for any disappointment regarding the vehicle that arrived for your transfer. We would like to clarify that our listing does not advertise a luxury truck as a guaranteed vehicle type. Our fleet includes a variety of professionally maintained vehicles, including vans, SUVs, and minibuses, and the vehicle assigned is based on group size, luggage requirements, and operational availability.
We certainly understand how expectations can be shaped by photos, and we appreciate you bringing this to our attention. We will review our listing images to ensure they accurately represent the range of vehicles used for our transportation services.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back to Turks & Caicos in the future.
Ebony_L, May 2026
We booked a private car and we got an old lady 1972 scooby doo mobile that looked like the seats were stained. It was also funky.
Response from Host, May 2026
Hi Ebony,
We do want to respectfully clarify that for your reservation, a Ford Transit was assigned and dispatched for your transfer, which differs from the vehicle described in your review with reference to a “1972 Scooby Doo Mobile”. Also, if you are referencing to someone, we do not take discrimination lightly either and hope to maintain that all our guests are respectful to our drivers.
Vehicle cleanliness and guest comfort are extremely important to us, and we take comments like these seriously. We have reviewed our records and remain committed to maintaining a clean, professional, and reliable service for all guests.
If there may have been any mix-up or if there is anything additional you’d like to share with us directly, we would welcome the opportunity to discuss it further and better understand your concerns.
Thank you again for your feedback.
— Imperial Voyage Transport
Sharee_M, May 2026
On time pick up. It was a little tricky finding the dispatcher but once we did the driver was there in less than 5 minutes. Very professional service.
Response from Host, May 2026
Hi,
Thank you for taking the time to leave a review. It means a lot to a small business like ourselves.
Yes, we are aware that navigating the airport has its up and downs, which we are actively looking forward to changing in the future.
We look forward to seeing you soon.
Stephanie_C, Apr 2026
KP and the team at Imperial Voayage were awesome and took excellent care of our large group! They were willing to make stops on the way for us, and even were able to arrange other trips for us as requested. Would absolutely hire them again when we return!
Response from Host, May 2026
Hi Stephanie,
Thank you for giving us this opportunity to take care of your group. It was absolutely our pleasure!
We hope to see you again soon!
Steve_Z, Apr 2026
Everything just as described. Kale gave us suggestions for restaurants, showed us where ATM was, dropped us right at the front door.
Christopher_L, Apr 2026
awsome driver friendly and quick The contact for the company a complete different experience almost impossible to get a hold of non responsive
Response from Host, Apr 2026
Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re very happy to hear that your driver was friendly, efficient, and provided great service.
We do want to sincerely apologize for the difficulty you experienced when trying to reach us. Unfortunately, the contact number provided through Viator is a generated relay number and not our direct company line. At this time, we are unable to publicly list our direct contact details on the platform, and we understand how frustrating that can be.
We are actively working on improving this process so that communication is more seamless for our guests moving forward.
Thank you again for choosing us—we hope to have the opportunity to provide you with a fully seamless experience next time.
Melissa_M, Apr 2026
Our driver was on time for both of our transfers, friendly, a safe driver and gave us great dining options.
Response from Host, Apr 2026
Thank you for your wonderful review! We’re so happy to hear that your experience with us was smooth from start to finish.
Punctuality, safety, and great local recommendations are all things we pride ourselves on, so it means a lot to know your driver delivered on all three. We’ll be sure to share your kind words with him!
We truly appreciate you choosing Imperial Voyage Transport and hope to welcome you again soon.
Luigi_G, Apr 2026
Great experience. Fast, efficient and friendly service. Definitely recommend. Operator was responsive and helpful. Driver was friendly Ns professional.
Response from Host, Apr 2026
Thank you so much for your kind review! We’re thrilled to hear that you had a fast, efficient, and friendly experience with us.
It’s great to know that both our communication and service met your expectations—from being responsive and helpful to providing a professional and welcoming driver experience.
We truly appreciate your recommendation and look forward to welcoming you again on your next visit!
Mothers_S, Apr 2026
Excellent service. Courteous. On time. Very resourceful.This was a great experience. I highly recommended.
Response from Host, Apr 2026
Thank you so much for your amazing review! We’re thrilled to hear that your pickup was seamless and right on time, with no waiting.
It’s wonderful to know that you found our service courteous and we always strive to make every experience smooth and enjoyable while also sharing helpful local recommendations.
Steven_C, Apr 2026
Great service. Our driver gave us many ideas of things to do and places to eat. It was a pleasant experience and I would recommend to anyone visiting the Turks and Caicos.
Response from Host, Apr 2026
Thank you for your kind review! We’re so glad to hear you had a pleasant experience with us.
Providing helpful recommendations on things to do and great places to eat is something we love sharing with our guests, so it’s great to know your driver made your trip even more enjoyable.
Deanna_S, Apr 2026
In the beginning it started off very well other than the strong smell of marijuana in the vehicle. The driver was very nice and gave us good recommendations of things to do during our stay. When we were picked up after our trip at our resort is when everything turned sideways. When we arrived at the airport he stated that we never paid and made an offhand comment when we gave him the tip asking if the cost changed. I showed proof of payment through Viator and was told that was only a one way cost. After going through countless contacts for a PayPal QR code I sent additional funds to a PayPal address to Queen Dimples… very curious if she actually works for this company. In the messages back and forth through Viator there was no communication about additional funds, just asked what time our pick up was. I feel like we were completely scammed. I would not recommend anyone to use this company.
Response from Host, Apr 2026
Hi, Deanna, we pride ourselves in our flawless service from the airport to your hotel however we don't offer roundtrip on this listing for guests as yet, which we try our best to make clear on our listing.
This is a private transfer from the Airport to the hotel to avoid overcrowding at the airport, and to give our guests privacy on their way to their destination. Also, our drivers and our vehicles are routinely screened so we apologize for wherever the scent emanated from.
We tried our best to communicate to you that there would be a cost to go back to the airport privately, but you seem to have misunderstood and the driver that we sent to accommodate you, was simply asking for his payment.
Raynica_M, Mar 2026
Kale was so nice. He told us about all the restaurants and places to go. He was a great driver. He was very attentive
Julia_K, Mar 2026
Experience with imperial voyage was awesome, they were on time, courteous, and cars were spotless. I will use them upon my return, and would recommend them to anyone!
Response from Host, Mar 2026
Thank You Mrs. Julia, we appreciate your recommendations as it means so much to us. See you again soon!
Hazel_M, Mar 2026
Kale went above and beyond!!! He assisted with putting us in touch with tour guides. He also offered to pick up a luggage that we accidentally left at the resort. Made everything easy for us.
Response from Host, Mar 2026
Thank you so much. We’re happy you had a smooth pickup and enjoyed your time with Kale.
Hope to see you again soon!
Denise_M, Mar 2026
The Man at the Airport that we were told to contact with, immediately contacted our ride and she was there within 10 minutes. She loaded our luggage gave us a nice cold water and we had a nice conversation to the short ride to the resort.
Response from Host, Mar 2026
Thank you Ms. Denise, we enjoyed taking care of you and hope to see you again!
Kaydence_B, Mar 2026
Our driver Kel was amazing! Safe ride to our hotel. Gave us great food and excursion recommendations. Very nice guy 10/10, karien was very informative with the booking process.
Response from Host, Mar 2026
Thank you Kaydence for taking the time to post this lovely review. We hope to see you again!
Scott_M, Mar 2026
This was an easy experience getting to our hotel - no extra stops, no other hotel, just straight to our hotel. Our plane was an hour late and our driver was there and ready to go!
Response from Host, Mar 2026
Hi Scott,
Thank you kindly for this review, it means so much to us as a small business! Please come again!
Harvey_W, Jan 2026
Timely, personable, friendly transportation from airport to hotel. Great advice on local eating establishments
Response from Host, Mar 2026
Thank you Harvey, it was our pleasure.
galliherj, Jan 2026
Karien was right on time, despite our MAJOR delay in getting through immigration/customs. She was super helpful in telling us about the islands en route to our hotel, and we’ve already booked her for a return trip to the airport. She’s great!
Response from Host, Feb 2026
Thank you Judy for being such incredible guests. We are appreciative of you.
Sharon_R, Jan 2026
KT was great. Quick to pick us up, gave us great info on dining. Also available for dinner, shopping, etc. trips. Would highly recommend!
Response from Host, Jan 2026
Thank you Sharon! It’s our pleasure meeting you and we can’t wait to take care of your needs on this beautiful trip!
Ellen, Jan 2026
Very nice and friendly. Good driver.we plan on using again for the way home. Karien is from the island so had some helpful tips.
Response from Host, Jan 2026
Thank you so much for your kind words Ellen, it was most definitely our pleasure and see you soon!
KIMBERLY_W, Jan 2026
Karen was wonderful! She picked us up at the airport and even made adjustments after I originally gave her the wrong day. We ended up with Karen again when our hotel called for a ride for us. The traffic was bad this time and she took other ways to get us to our dinner reservations in amazing time instead of sitting in traffic! We also had her number to directly contact her to be picked up from dinner and of course she was there in minutes. Karen then saw us at the fish fry and was sure to come by and talk with us and help us out with recommendations so thoughtful and helpful of her going out of her way! I can’t say enough of how amazed we were of her driving and helpfulness with tips for our own driving.
Response from Host, Jan 2026
Hi Kimberly, Thank you for trusting us as your assigned transportation, both from the airport and within the city! That means so much to us and we appreciate your glowing review!
Rochelle_G, Dec 2025
Our pick-up was easy and Kaien was on- time. She was very responsive to all our communication and flexible. Definitely will recommend
Response from Host, Dec 2025
Thank you Rochelle for speaking so highly of Karien, we appreciate your trust in us, and come again soon!
Sameer_A, Dec 2025
Our first time using Imperial Voyage Transport. They communicated via Viator before our trip began so we knew exactly what to do when we landed in PLS. Karien was punctual and friendly, private van was clean and comfortable.
Response from Host, Dec 2025
Thank you, Sameer, for your wonderful words, please come again!
Scott_G, Dec 2025
Waited for 30 minutes. No way to contact driver. Ride was fine after he showed up. Hesitate to book with Viator again
Response from Host, Dec 2025
Thank you for your review. While we regret the delay and acknowledge your concern regarding communication, we would like to note that unforeseen operational delays can occasionally occur. Once the driver arrived, the service was completed as booked and the ride was provided without issue. We are continuing to strengthen our communication protocols to minimize delays and ensure clearer contact moving forward.
We encourage all guests to use the provided contact details or platform messaging for immediate assistance, as real-time communication helps us resolve concerns promptly.
Deborah_P, Dec 2025
Our driver was professional, courteous and knowledgeable about the island. She recommended a few local spots for us to check out. I would highly recommend her services.
Response from Host, Jan 2026
Thank you so much Ms. Deborah, please come again soon!
Josephine_B, Dec 2025
Driver showed up early/ on time, very pleasant by telling us about good places to eat, and and excellent driving skills.
Response from Host, Dec 2025
Thank you so much, we do our best to ensure we arrive for our guests on time so this means so much to us as a small business.
Please come back again, it’s a pleasure having you!
From $30.00
per personup to 24 hours before the experience starts (local time)
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Current
Private PLS Airport Transfer to Hotel/Villa in Turks & Caicos
59
45 minutes
Free Cancellation
From
$30.00
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