Progreso All Inclusive Criss and Sands Beach Club
Badge of Excellence
Progreso, Mexico
- 4 hours 20 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
What's Included
- SnacksMexican snacks such as Quesadillas, Nachos, Tacos, Guacamole with chips, chips & Salsa and fruit salads
- Alcoholic BeveragesDrinks open bar such as Margaritas, daikiris, piña coladas, mojitos, sodas, bottled purified water
- Air-conditioned vehicleRound transportation from the meeting point to the beach club
- Beach Facilities
- Tips
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
MEETING INSTRUCTIONS: For Hotel Guests: please be ready at your hotel´s lobby or airbnb 20 mins before your pikup service. The tour conductor will call you when he is on his way to your hotel For Cruise Guests: Progreso Cruise Terminal For this excursion, you will meet in downtown Progreso. Once you disembark from the ship, head directly to the Auto Progreso shuttle area and board the shuttle. The shuttle will make two stops: 1. The first stop is the Auto Progreso Bus Terminal, located downtown on Street 77, between Streets 80 and 82. 2. The second stop is the Handcraft Market, located on Street 78, between Streets 75 and 71. No matter which location you get off at, the SHORE EXCURSIONS MEXICO representative will be waiting for you. The only authorized individuals to greet guests and ensure service are Jose Arenas, or Cristobal Figueroa.
Itinerary
1
Progreso
10 minutes • Admission Ticket Free
2
The Criss & Sands Beach club
4 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Transportation is wheelchair accessible
- Most travelers can participate
- This tour/activity will have a maximum of 199 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.7
based on 17 reviews
Alberta_B, Apr 2026
The cruise port is an active shipyard. You have to get on the free shuttle out of the terminal. Then you need to ask for the person who works for Criss and Sands. That was tricky and stressful but he got the word we were looking for him and eventually found us. Then, we got handed over to a cab driver who took us to the beach. Once there, we got escorted to the beach chairs with umbrella. He introduced himself as Jesus who took care of us with snacks and beverage. I did not feel comfortable leaving my items. There is no locker available. Jesus (pronounced Hey suse) said he could put out our items in a building actively under construction and try to keep his eye on them. I did not like that option. Finally, I was so stressed by the constant stream of people soliciting or asking for money. It was so annoying to have someone walk up to you beating a drum and panhandling. It is no exaggeration to say that more than 50 people approached us. It should be a limit on people who can sell beads, mangos and watermelons and other wares. One vendor asked why come if Im not going to support their economy? He was indignant as if it is my responsibility to buy something. It was one of the worst excursions I’ve taken. I consider myself well-traveled and do not impose American standards to other cultures. But I was worn out by all the people approaching me that it was NOT A RELAXING DAY AT THE BEACH. We did get back on time to the shuttle pick/up drop-off location
shawna_c, Mar 2026
⭐️☆☆☆☆ (1/5)
This was one of the most misleading excursions I’ve ever booked.
The morning of our excursion the weather was rainy and cold. We debated canceling, but assumed it would warm up later in the day, so we decided to go anyway. Unfortunately, that was the least of our issues.
We took the shuttle into downtown Progreso where we met a representative (Jose), who directed us to our transportation. Looking back, I truly wish he had been upfront about what we were actually going to experience, because we would have asked for a refund right then. Instead, we were sent along with no explanation.
We were not taken to anything labeled “Criss & Sands Beach Club” as advertised. Instead, we were dropped off at a restaurant called “Manocos de Chichi.” We genuinely thought we had been taken to the wrong location.
From there, the experience only got worse. It took 30 minutes just to get a beer. We had 5 children with us, and we absolutely would not have booked a day sitting at a restaurant with them had we known that’s what this was.
The listing advertises an “all-inclusive” experience with an open bar, gourmet dining, and even a traditional Mexican snack buffet. That is absolutely not what was provided.
Drink options were extremely limited to a short list, not an actual open bar. Food was unclear and disorganized—staff could not explain what was included, and we were required to pay out of pocket for items that were supposedly part of the package.
There was no beach service, no waiter, and no structure to the experience at all. Staff seemed completely unaware of what this “all-inclusive” package even included. The entire day felt like we were dropped at a random restaurant and left to figure it out ourselves.
We ended up paying our full bill just to leave and salvage what we could of the day, hoping the booking company would make this right. Instead, they have continued going back and forth with us, and we are still waiting for a refund.
Describing this as a “worry-free all-inclusive beach club” is simply inaccurate. This is not a beach club experience—it’s a poorly organized stop at a restaurant being marketed as something much more.
Save your money and book something else.
MikeWhalen, Mar 2026
Great little spot on the beach. Close to the cruise pier. Food and drinks were great. Very attentive
Response from Host, Mar 2026
Hello thanks for your amazing review! We are doing our best for our costumers to have a great experience and happy moment! We hope you can recommend us with your friend and family! Hopefully will see you soon!
Christine_L, Feb 2026
This is NOT an all inclusive resort. It’s a spot on a public beach, that has guys who run that area. You get chairs and umbrella. He runs drinks to you and some snacks. They come out of a cooler. It is however very close to pier. He guy is very nice. Just don’t expect resort.
Response from Host, Feb 2026
Hello we never advertise our Beach Club as a beach resort please read careful the tour description it is a beach club at the Beach
Kind regards
Deidre_C, Feb 2026
This is not a beach club, it is like a public beach between the street & the water. Drinks are terrible. Broken resin chairs & tables. Not as advertised. People walking in from off the street to sell you things knock off stuff.
I have never had a bad experience with Viator till now. Don't recommend this excursion. Don't recommend coming to Progreso at all....or stay on the ship!
oneprima, Feb 2026
The excursion was wonderful with personalized care and attention! They went above and beyond when I lost my cell phone. For two days following our excursion, Cristobal was in constant contact with me as I was tracking my phone. Once it was recovered, he contacted me and is arranging shipment back to the US. Needless to say this goes well above and beyond! You won’t find better service than that! Thank you for an excellent excursion and thank you for all of your assistance with finding and shipping my phone! You guys rock!
Response from Host, Feb 2026
Thanks for your review it's was a whole adventure recovering your phone but finally we did hahaha hope we see you soon!
Kind regards
Cristobal
Jeffrey_R, Feb 2026
Unreliable, no communication, extremely disappointed. We never got to to this tour. Awaiting a refund.
Response from Host, Feb 2026
Hello we are deeply sorry that you didn't make to the beach club. As you know that is not on us we don't control your cruise and weather issues we hope you can understand this and refund it's done trough Viator you have to request your refund with viator and remember cruises that can't arrive to port cus wheather issues is not something we can control
From $65.00
per personup to 24 hours before the experience starts (local time)
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