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Jeronimos Monastery Entry Ticket with Self Guided Audio Tour

Jeronimos Monastery Entry Ticket with Self Guided Audio Tour

Lisbon, Portugal
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Jeronimos Monastery Entry Ticket with Self Guided Audio Tour

Lisbon, Portugal
  • 1 hour 30 minutes to 2 hours (approx.)
  • Offered in: English

Overview

    Cancellation Policy

    This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Reviews

    3.0
    based on 4 reviews
    Total reviews and rating from Viator & Tripadvisor
    We perform checks on reviews

    An experience not to miss

    Mitch_L, Apr 2026
    Via tour said our tour was at 10:30 but when you print the tickets out it’s at 11:30 so we did have to stand in line for an hour before they would let us in. That would be the only negative. The monastery itself is amazing and worth the visit. We walked from the center of town which was about 4 1/2 miles and then Uber back. There’s plenty of places to grab lunch and a beer after your visit. Queuing for the lines was a little confusing.

    Not worth it.

    lucianogonzaga, Jan 2026
    All you can see with this ticket is two floors of the same outside area and a couple of rooms, please note that the church which was the best part is free of charge/

    Response from Host, Jan 2026

    Dear Guest, We would like to clarify that the areas included in the Jerónimos Monastery visit are clearly described on the product page before purchase. The ticket grants access to the monastery sections that require admission, while the church area is free of charge for all visitors, as is widely known and also stated in the venue information. Visitor experience and perceived value can vary depending on personal expectations. However, the ticket provided corresponds exactly to the access and areas advertised at the time of booking.

    Dismal experience with viator

    Brando_G, May 2026
    This audio guide tour is a viator scam There is no audio guide and you are charged for services that do not have
    Auto-translated

    Response from Host, May 2026

    Dear Brando, We would like to clarify that your entry tickets and the self-guided audio tour were sent to your email address immediately upon purchase. The audio tour is provided via a digital link included within that email; it does not activate automatically at the site without clicking the provided URL. We provide clear instructions on how to access this digital content both in our product description and the confirmation email. If you had checked the email thoroughly and clicked the link, you would have had full access to the tour.
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