Florence: Basilica Santa Croce Skip the line Entry Ticket

Florence, Italy

High interest

Booked 4 times today.

1 hour 30 minutes (approx.)

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Overview

What's Included

Fast Track Access to the Basilica
Skip the long Ticket Counter line

Tour Guide
Audio Guide

€5.00 per person

Meeting and Pickup

Departure Point

Basilica of Santa Croce, Piazza Santa Croce 16, 50122, Florence Italy

Ticket Redemption Point

Basilica of Santa Croce in Florence, Piazza di Santa Croce, 16, 50122 Firenze FI, Italy

What To Expect

Basilica of Santa Croce

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.7

based on 7 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Visit to The Basilicca San Croce

Anne_W, May 2026

Come early at least 10 minutes ahead of time. Have your QR code ready! Getting the online tickets was easy enough however we didn't understand we had to download the QR codes required for scanning at the entrance. We simply downloaded our tickets from the email sent by Viator and saved them to our Google wallets. These tickets were not acceptable. It was confusing to say the least.

Met with guy outside told...

Rebecca_E, May 2026

Met with guy outside told us to go inside… no other information was given.. we toured alone no translations in English were offered to us. We were grateful for our own Google/meta descriptions translations we had available to us. I must have misunderstood not a guided but self guided tour no assistance. Church was beautiful but would have been more interesting with a guide.

Tickets On line?

Connie_S, May 2026

Santa Croce is beautiful and to be able to not stand in line and have the ticket sent to me on line is great. The one thing they send the message to pick up from the contact several times but just before they send the tickets on line by What's App, its a good thing I checked last minute to pick up the tickets on line. It seems that they should have known that the tickets could be sent, it takes away the worry of finding the person to pick up from!

Avoid Viator.

JeanLuc_D, May 2026

For two tickets ordered, Viator charged me for sixteen! And the code sent does not serve as a skip-the-line: you have to wait in line to purchase the correct number of tickets without the commission taken by Viator and then wait in line to present the tickets at the entrance. It was simpler to arrive unprepared, to wait in line to buy the right number of tickets without the commission taken by Viator, and to enter! Avoid Viator!

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Response from Host, May 2026

Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Nous souhaitons toutefois préciser que la file pour le contrôle de sécurité est obligatoire pour tous les visiteurs, y compris ceux ayant des billets réservés à l’avance, et cela ne peut malheureusement pas être évité. La réservation anticipée est fortement recommandée, surtout en haute saison, car les billets sont très souvent complets le jour même. Le principal avantage est donc de garantir l’accès au monument sans risquer de ne plus trouver de disponibilité. Merci d’avoir partagé votre retour.