Florence: Duomo Cathedral Fast Track Entry Ticket
Florence, Italy
- 45 minutes to 1 hour (approx.)
Explore our promoted experiences
Overview
The Cathedral of Santa Maria Del Fiore is one of Florence's most iconic sights and an architectural masterpiece: it has the largest stone dome in the world, and is filled with the finest Renaissance art and sculpture. However, this means it is popular with visitors and has long queues. Skip the lines and enter the cathedral with this fast-track ticket, so you have more time to explore on your own.
- Skip-the-line entry to the Cathedral of Santa Maria del Fiore
- Explore its magnificent architecture and art without wasting time waiting to get in
- Learn about the building and its artwork
- Get up close with beautiful works of art and sculpture
What's Included
- Entrance to Cathedral Santa Maria del Fiore-Duomo
- Skip the long Ticket Counter Line
- Fast Track Cathedral entrance with quicker and shorter line
- Security and ticket scanner line
- Copula Dome Climbing
- Cathedral only on Sunday is close
Meeting and Pickup
Departure Point
- Cathedral of Santa Maria del Fiore, Via Della Canonica, 1 Piazza Del Duomo, 50122, Florence Italy
Ticket Redemption Point
Al cupolone, Piazza del Duomo, 60R, 50122 Firenze FI, Italy
What To Expect
1
Cathedral of Santa Maria del Fiore
45 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infant seats available
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- You have to be covered from shoulders till knees for the Cathedral.
- No bag Pack /Luggage allowed
- Cathedral might be partially closed on religious holidays
- On Sunday the cathedral will be partially closed only the crypt will open in afternoon
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.4
based on 365 reviews
Patricia_T, May 2026
Thought we had to find guide to get tickets. Couldn't find guide. Decided to go to entry point with info we had, we were able to use code we had. The instruction were not clear.
Howard_B, May 2026
Don’t be fooled into thinking this is a tour. We met a guy standing in front of a smoke shop and he pointed us towards a baggage drop and said leave your bag here then go to this door, this door and this door (showing us on a map) and you should be able to get in fairly quickly. He was correct but there is no guided tour.
Michel_B, May 2026
I was sold tickets for the visit of a church for which entry is free and the other supposed advantages of these tickets were unstable. I have requested a refund.
Response from Host, May 2026
Dear Michel,
We apologise for the inconvenience caused. However, it is clearly mentioned on the activity page that the cathedral crypt area is not free also The option you selected included access to the tower climb and other sites such as the Baptistery and the Museum are not free.
Thank you for your understanding.
Nadine_C, May 2026
We were sold tickets for a day that the cathedral is not open. One hour before the event, we received tickets and the suggestion to visit the cathedral the next day. We are only in Florence for one day, so this will not work. Buyer beware with this tour operator.
Response from Host, May 2026
Dear Nadine,
We apologise for the inconvenience caused. However, it is clearly mentioned on the activity page that the cathedral is closed on Sundays. The option you selected included access to the tower climb and other sites such as the Baptistery and the Museum.
Please note that the cathedral itself can still be visited the following day using the same ticket, as the ticket remains valid for 3 days from the date of activation.
Thank you for your understanding.
4_T, May 2026
Not worth $50 u can find cheaper directly on site everyone even w tickets waits in sun for every 30 min interval
Don’t add the bell it’s literally 400+ steps to the top not that worth it in my opinion .
Also unclear which entrance to go to
Response from Host, May 2026
Thank you for sharing your experience. We are sorry to hear that the visit did not fully meet your expectations.
We would like to clarify that these tickets are usually sold out and must be pre-reserved in advance for all visitors, which also involves reservation and service costs. The ticket provides access to multiple attractions, including the tower climb, Baptistery, Museum, and other included areas.
Regarding the tower, we understand that the climb may not be suitable for everyone, as it involves more than 400 steps. We also appreciate your feedback about the entrance information and waiting times, and we will take this into consideration to improve the experience for future visitors.
Thank you again for your feedback and understanding.
Curtis_P, May 2026
Monica was a very knowledgeable guide and was very receptive to taking and answering questions. Highly recommend.
Carol_H, May 2026
We were sold tickets to the Florence Cathedral on a day it was CLOSED for a Holiday! We had to send several emails to get a refund.
Matt_A, May 2026
No mention of time when I bought the tickets. I was given a ticket for a time that I could not possibly make.
Joe_D, Apr 2026
It is completely misleading and a waste of money. It is not fast track entry at all but rather the opportunity to pay over 80 Euros for tickets which sell for one-half of that and get nothing.
Response from Host, Apr 2026
Dear Joe
Thank you for sharing your feedback, and we’re sorry to hear that your experience did not meet your expectations.
We would like to clarify that, as stated on the activity page, the “skip-the-line” benefit refers to bypassing the ticket purchase line. Please note that the security check at the cathedral entrance is mandatory for all visitors and cannot be skipped under any circumstances.
Additionally, the cathedral has two entrances: a general entrance, which typically involves a much longer wait, and the ticket-holder entrance, which is significantly shorter and faster. By pre-booking, you are able to use this quicker access point and avoid the longer queues, saving a considerable amount of time.
We understand that this may not have been clear, and we appreciate your feedback. Thank you
Tim_C, Apr 2026
Worst scam ever! I bought fast track to avoid lines. Got there to find out fast track doesn’t exist. I paid 170 euros for what should’ve been 60 euros. Avoid this company at all costs
Response from Host, Apr 2026
Dear Tim
Thank you for your feedback, and we’re sorry to hear about your dissatisfaction.
We would like to clarify that the fast track option does exist. The cathedral has two separate entrances: a general entrance, which is typically very long, and a ticket-holder entrance, which is shorter and moves more quickly. By pre-booking, you are able to use this faster access point and avoid the longer queues also at the ticket counter, saving you a significant amount of time.
Regarding the price, it reflects the need to secure tickets in advance. These tickets are often sold out on the day of the visit, and pre-reservation ensures availability while helping visitors avoid the disappointment of not being able to enter.
We appreciate your feedback and recommend reviewing the activity details carefully for future bookings to ensure expectations are aligned.
Thank you
Jill_R, Apr 2026
Very disappointing. We arrived to the Duomo 12:15pm for our 1pm tour. Couldn’t find where to meet and asked approx 10 people (including a policeman) where we needed to go to get our tickets we already purchased. We walked around the cathedral 4 times (and it’s huge!!) we finally had a local take us to the address we needed to be and it was a private residence - no place to get our tickets! We never were able to connect with anyone so weren’t able to get inside the Duomo.
Response from Host, Apr 2026
We’re sorry to hear about your experience, but we’d like to clarify a few important points. Your tickets were sent to you via WhatsApp, as clearly indicated on the voucher you received. We can confirm that they were delivered, and you can still check your WhatsApp messages to find them—this confirms that the service was provided and that this was not a scam. Additionally, our host was present at the designated meeting point. It appears there may have been some confusion regarding the correct location, as you were not at the specified meeting spot. We’re also surprised that you did not contact the assistance number provided on your voucher. Our team is always available to help in real time, and we would have gladly guided you to the correct location or resolved the issue immediately. We kindly ask that you carefully follow the instructions provided in the voucher in the future, as all necessary details were clearly outlined to ensure a smooth experience.
Kim_O, Apr 2026
Horrible experience. Got scammed! The address for the meeting place took us to a private residence. We stopped to ask the police that were around the Duomo. We asked Duomo docent. There was not one person to greet us to get our tickets to go in. Very unhappy and unsatisfied.
Response from Host, Apr 2026
We’re sorry to hear about your experience, but we’d like to clarify a few important points.
Your tickets were sent to you via WhatsApp, as clearly indicated on the voucher you received. We can confirm that they were delivered, and you can still check your WhatsApp messages to find them—this confirms that the service was provided and that this was not a scam.
Additionally, our host was present at the designated meeting point. It appears there may have been some confusion regarding the correct location, as you were not at the specified meeting spot.
We’re also surprised that you did not contact the assistance number provided on your voucher. Our team is always available to help in real time, and we would have gladly guided you to the correct location or resolved the issue immediately.
We kindly ask that you carefully follow the instructions provided in the voucher in the future, as all necessary details were clearly outlined to ensure a smooth experience.
Carene_P, Apr 2026
Expensive for no guidance/information on the history. I would have liked this to include a audio tour for the price.
Response from Host, Apr 2026
Thanks for your feedback. Just to clarify, it is clearly stated on the activity page that this is a self-guided visit and not a guided tour. Additionally, the ticket information mentions that you can download a dedicated app to access audio content for the museum during your visit
Alison_G, Mar 2026
Make sure you have your tickets either on WhatsApp or pdf. If they do not have the code you cannot enter. They are very strict about this.
Alan_W, Feb 2026
Paid a lot more money for what seemed like a guided tour. It is not. The guy checked our names off a list and checked we had tickets. After that we were on our own. The booking was for 10am, the message we got mentioned 10am and '10:30 sharp", and the door to our entrance (that we had to queue for) opened at 10:15. We feel a bit ripped off.
Response from Host, Mar 2026
Thank you for sharing your feedback with us.
We are sorry to hear that your experience did not meet your expectations. We would like to clarify that the entrance opens at 10:15 AM; however, we advise our guests to arrive at 10:00 AM, as the waiting line tends to become longer closer to opening time. This helps ensure smoother and more timely access.
We would also like to clarify that the price of your booking included access to two additional sites as part of the ticket package. Furthermore, these tickets are frequently sold out, and securing them in advance helps our guests avoid the disappointment of last-minute unavailability.
That said, we truly value your feedback and will take it into consideration to ensure that the experience and inclusions are communicated even more clearly in the future.
Sharon_S, Jan 2026
It was ok. The best part, I think, is the outside of the bldg. I thought it would be a bigger deal. I liked the Duomo in Sienna better.flo
Gerardo_G, Jan 2026
Worst viator experience! We were in line for about 40 minutes just to be told we couldn’t access the Duomo with our pass. They told us to go to the other side of the building to access it but it was for the Reparata which was the only part we were able to access. The main attraction was the Duomo. Complete waste of time and money. I submitted a dispute to get partial credit and was denied. Strongly don’t recommend!
Julie_P, Jan 2026
This is silly. There is no skip the line—it’s everyone in one line. I purchased thinking we would spend less time in the cold and rain—nope. Bell tower not included. Dome access not included. The only tour I’ve purchased where I felt cheated.
Rachel_R, Dec 2025
Getting the actual tickets from Viator is such a pain. You’re better off getting tickets directly from the venue. Also the fast pass does nothing. The experience itself was good, Viator is just pointless.
Response from Host, Jan 2026
Hello Rachel,
Thank you for sharing your experience. We want to mention that the tickets are always sold-out on the day of visit and it's always suggested to book them in advance. Which will have a reservation cost.
As you mentioned the overall experience was good we appreciate it. Thank you
Donna_F, Oct 2025
The communication with the tour operators was not good. When I received a message by Whatsapp the day before the event, I honestly thought it was spam. It did not describe what I had bought, the confirmation numbers were different and it was for only 1 adult. I reached out to the tour operator and mentioned there was only 1 ticket. I was repeatedly told, “just use the pdf”. All other events I’ve booked through Viator had 1 ticket for 2 adults. I thought that our ticket must be for 2. Because the weather caused my cell service to be glitchy, I took a screen shot of my ticket to use in case I couldn’t get to my pdf. That’s what happened. The guard yelled at me for using a photo. I finally got the pdf to load on my phone and he yelled at me for only having 1 ticket. The people behind me said they had one ticket for 2 people, also
We finally figured out the second ticket was further away in the pdf from the first ticket. It would be helpful if that was explained in the email, or if the 2 tiny barcodes were closer than pages away. And if the confirmation numbers matched. That was really concerning and made me sure the email was either spam or a mistake. But the Duomo and museum were fantastic.
Marie_N, Oct 2025
Very poor direction. Arrived at the Duomo and still waited in a very long line since there was zero direction on how to "skip the line". This Duomo is FREE to get enter! Tried calling after speaking with a rep. And was told cancellation and refund was not possible. Very confusing and disappointed. Would not use this service again
Daniel_M, Oct 2025
⭐️ 1 Star — Do Not Buy! Misleading and Overpriced
False advertising. There is no such thing as a “Fast Track Cathedral Entrance,” “Priority Entrance,” or “Guaranteed to Skip the Line” option for the Duomo. Everything promised in this listing is simply not true.
They claim you’ll meet a tour operator with tickets — that never happens. Instead, they send tickets through WhatsApp and tell you to stand in the same line as everyone else. You can buy the exact same tickets at the official counter for a fraction of the price with no extra wait.
I book many tours through Viator, and this is the first time I’ve felt scammed. It seems this company simply buys regular tickets at face value and resells them for triple the cost. Viator needs to better vet listings like this.
Save your money — buy your tickets directly at the Duomo desk. There’s no real line, and you’ll avoid the frustration and false promises.
charmaine_L, Oct 2025
It was great we were in a shorter line. Would have preferred to have a guide. Helps a lot with context.
JACKIE_B, Oct 2025
I thought I had purchased Duomo tickets but it ended being the Bell Tower. That ended up being fine but it was 23 flights of stairs up!
Anne_G, Sep 2025
Great experience. Easy to navigate if you look at your directions in advance. Sent us our electronic tickets on the spot.
Paul_B, Sep 2025
Guide can be a challenge to locate, no bags allowed and females must be covered shoulder to knee. Scarf coverings are expensive to purchase on site
VardanushVicky_S, Sep 2025
Place was overcrewded There’s no one we can find via had to host or anybody knows where the meeting point. I need my money back please
Ian_P, Sep 2025
Very good, the man at the door was very helpful and once inside it was very interesting. The booking of the tickets was dead easy, they get sent to your phone.
Done.......
Joe_R, Sep 2025
MY wife and I missed this tour while looking around all over the meeting area for 45 mins prior to meeting time. No descriptive shirts, flags to separate and identify the tour groups. This has happened before. VIATOR had a great reputation. But you have ruined my Florence visit. NO RECOMMENDATIONS from me this time..I'm still pist!
Response from Host, Sep 2025
We are very sorry to hear about your experience. Please note that our host is always present at the meeting point at least 10 minutes before the reserved time to welcome guests. Additionally, as mentioned on your voucher, we provide a direct contact number and are always available via call or WhatsApp in case of any difficulty locating the group.
We regret that you were unable to join us on this visit, but we do everything possible to make the meeting process smooth and accessible for all of our guests. Thank you
Lauren_F, Sep 2025
The fast track skip the line was actually a shorter line that still took forever. After standing in line for 20 minutes, sweating, we skipped the activity and didn't use tickets at all.
Response from Host, Sep 2025
We’re very sorry to hear about your experience. The cathedral is the main attraction of the city, and while the “skip the line” entrance is usually faster, at times it can still take longer than expected due to mandatory security checks. We truly regret the inconvenience you faced and understand your frustration. Your feedback is valuable to us, and we’ll continue working with our partners to improve the experience for our guests. Thank you
From $41.50
per personup to 24 hours before the experience starts (local time)
Compare Similar Experiences
Current
Florence: Duomo Cathedral Fast Track Entry Ticket
365
1 hour
Free Cancellation
From
$41.50
Customers Who Bought This Tour Also Bought
Explore Similar Things to Do
- Food Tours
- Shore Excursions
- Full-day Tours
- Wine Tastings
- Bus Tours
- Food & Drink
- Day Trips
- Tours, Sightseeing & Cruises
- Private and Luxury
- Florence
- Food Tours - Chianti
- Shore Excursions - Chianti
- Full-day Tours - Chianti
- Wine Tastings - Chianti
- Bus Tours - Chianti
- Food Tours - Poggibonsi
- Wine Tastings - Poggibonsi
- Food Tours - San Gimignano
- Shore Excursions - San Gimignano
- Full-day Tours - San Gimignano
- Wine Tastings - San Gimignano
- Bus Tours - San Gimignano
Attractions in Florence, Italy
- Michelangelo's Statue of David (Il Davide di Michelangelo) Tours & Tickets
- Medici Chapels Tours & Tickets
- Sant'Ambrogio Market (Mercato di Sant'Ambrogio) Tours & Tickets
- Great Synagogue of Florence (Tempio Maggiore) Tours & Tickets
- Palazzo Gucci Tours & Tickets
- Cattedrale dell’Immagine Tours & Tickets
- Galileo Museum (Museo Galileo) Tours & Tickets
- San Lorenzo Market (Mercato di San Lorenzo) Tours & Tickets
- San Frediano Tours & Tickets
- Piazzale Michelangelo Tours & Tickets
- Opera del Duomo Museum (Museo dell'Opera del Duomo) Tours & Tickets
- The Mall Luxury Outlets Tours & Tickets
- San Miniato al Monte Tours & Tickets
- Biblioteca Medicea Laurenziana Tours & Tickets
- Medici Riccardi Palace (Palazzo Medici Riccardi) Tours & Tickets
- San Marco Museum Tours & Tickets
- Piazza di Santa Maria Novella Tours & Tickets
- Piazza della Santissima Annunziata Tours & Tickets
- Florence Baptistery (Battistero di San Giovanni) Tours & Tickets
More attractions near Florence, Italy
- Accademia Gallery (Galleria dell'Accademia) Tours & Tickets
- Michelangelo's Statue of David (Il Davide di Michelangelo) Tours & Tickets
- Florence Duomo (Cattedrale di Santa Maria del Fiore) Tours & Tickets
- Uffizi Galleries (Gallerie degli Uffizi) Tours & Tickets
- Ponte Vecchio Tours & Tickets
- Piazza della Signoria Tours & Tickets
- Piazzale Michelangelo Tours & Tickets