Accademia Gallery Timed Entry Ticket with Audio Guide
Florence, Italy
- 3 hours (approx.)
- Offered in: English
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Overview
Enjoy a stress-free way to visit Florence’s popular Accademia Gallery—and to discover Michelangelo’s “David,” its highlight attraction—with this priority admission ticket package. Upon booking, choose a start time that works best for you. After picking up your tickets nearby, enjoy skip-the-line entry to bypass the crowds. Once inside, explore at your own pace with a downloadable audio guide included in the ticket price, plus WiFi access and baggage deposit for added convenience.
- Save time and prevent hassle with skip-the-line entry to Accademia Gallery
- Explore independently at your own pace with a downloadable audio guide
- Enjoy WiFi access to download your audio guide
- Benefit from baggage deposit service for a comfortable visit
What's Included
- Timed Entry ticket to the Galleria dell’Accademia
- Audio Guide English, Italian, French, German, Spanish and Portuguese
- WiFi coonection to download your Audio Guide
- Baggage deposit
- Accademia timed entry tkts: Adult 18+ € 24.00; Reduced EU citizens 18-25 € 6.00; Child 6-17 € 4.00
- Ear buds
Meeting and Pickup
Departure Point
- Galleria dell'Accademia, Via Ricasoli, 58/60, 50129, Florence Italy
What To Expect
1
Galleria dell'Accademia
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- Bring a Passport or valid ID card for VISITORS UNDER 18 yrs with date of birth (digital or photocopy shall suffice)
- Exchange your voucher for the ticket at The Florence Specialist office in via Ricasoli 119r (RED Numbers), 50 meters from the Museum. You will be assisted by our staff members.
- NOTE: For the Accademia children aged 0-5 years do not require a ticket. Please bring a copy of your child's passport / ID card.
- Visitors under 18 years old without valid ID will need to purchase an adult ticket
- Tickets are valid for the Timed Entry Ticket time selected upon booking and Timed Entry Ticket expires 45 minutes from reserved time.
- Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to the Accademia Gallery. Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction.
- Galleria dell’Accademia admission ticket: €24 total €20 admission ticket + €4 reservation fee
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
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Reviews
4.4
based on 214 reviews
Sort by: Most recent
Skip the line doesn't exactly mean you "skip." You still have to wait for your appointed time slot and then be ushered in with lots of people. Apart for that, it was pretty amazing.
Bring your own headset and have WiFi access. If you lose the downloaded audio guide on your phone, you don’t have any access to the narrative
Response from Host, Oct 2026
Thank you for your feedback. We would like to clarify a few points about the audio guide.
The audio guide is an app specifically designed to be downloaded onto the visitor’s personal device and used offline, so an ongoing Wi-Fi connection is not required during the museum visit. The app and its content remain accessible once they have been downloaded to the device.
The voucher also clearly states that visitors need to bring their own headphones or headset. Since this is an app that is downloaded and used on each visitor’s personal phone or device, we cannot provide headsets, as we would not know in advance which type of device each visitor is using or which headset connection would be compatible with it.
Our staff at the meeting point are available to assist guests with downloading and setting up the app before entering the museum. We’re sorry if this information was not clear and appreciate your feedback, as it helps us improve the instructions we provide to our guests.
Very unorganized and no guide in sight. Nobody available to help. Do not recommend this company for your tour.
Response from Host, Oct 2026
We are sorry to hear that you were disappointed with your experience. However, we would like to clarify an important point regarding the service you purchased.
This was not a guided tour with a tour guide. The product purchased was a self-guided visit, including a timed-entry ticket and an audio guide app. The instructions on the voucher clearly explain that guests must first come to our office to redeem their tickets and download the audio guide before proceeding to the museum.
Our office is located just 50 yards from the Accademia Gallery entrance, and a member of our team is available there to assist guests with ticket collection, the audio-guide app, and a free Wi-Fi connection. The meeting point is therefore not outside the crowded museum entrance, nor is there a guide waiting there, as this is not a guided tour.
Unfortunately, it appears that the instructions on the voucher were not followed and that the service purchased was misunderstood. We are always happy to assist our guests, and our nearby office is specifically provided to make the ticket collection and audio-guide setup as easy as possible.
We regret the misunderstanding, but we hope this clarification helps explain the service that was purchased and the arrangements clearly outlined on the voucher.
The gallery was impressive (especially the statue of David) and I would visit again. My only concern was the challenge in locating the ticket office near the Academy to obtain our actual tickets. It wasn’t clear from the booking that this was required rather than proceeding directly to the entry point.
Also make sure you bring your headphones as they are not provided so we had to share within our family.
Arrive 15-20 minutes early for timed entry. Better than leaving it to chance especially in the summer.
Excellent. Quick and reliable! Near from museum entrance! Works well! I will recommend you. Thanks! Thumbs up!!
I recommend the Accademia for David sculpture alone. I would definitely save precious vacation time by getting timed 'Skip the Line' entry. It is unbelievable that people do not know about this feature and wait in line for hours.
it was wonderful because it was suggested to us that we go in at 5 o'clock less crowded
got lucky cause where we got our tickets. There was an office right next-door and they were able to get us in earlier and it was wonderful.
I'm definitely should have an audio you use your own headsets and you've download QR code. It's much better than trying to do it yourself or even have a tour you can go with your own pace.
Make sure to go to the travel office to get the ticket. You cant use the voucher on your phone to get it. Would be really nice if that step wasn't necessary as it is a huge waste of time.
Excellent sculpture and art museum! Go early, get skip the tickets. Crowded, but everyone is polite!
We had a good experience, however as with all venues in Florence the crowds were hard to navigate as the museum is relatively small.
Office is close to entrance so made the process very easy. Gentleman who helped us was friendly and explained the process to get in very well.
Response from Host, Apr 2026
Thank you for sharing your experience with us—we truly appreciate your kind words. It means a lot to our team.
We love our city and are passionate about welcoming visitors in the best way we know how. Seeing David at the Galleria dell’Accademia is truly a must-do when visiting Florence, and we’re so glad you included it in your trip.
Thank you again for your booking, and we hope to welcome you back in the future!
Get inside without the hassle. Sure, everyone is going, but why not have an inside track. Such a cool place. Don’t spoil it by standing in a long line!
Response from Host, Feb 2026
Hello Thomas, thank you for booking with us and for sharing your experience. We are pleased to read that you enjoyed your visit to the Accademia Gallery and the David.
The instructions were very unclear I had to ask around a lot to get to right spot. Also, skip the line is not an accurate description. It is a timed entry ticket. The museum and the DAVID are incredible but the ticket experience was not as expected.
Response from Host, Jan 2026
Hello. Thank you for your feedback. It is unfortunate that you had trouble finding the ticket redemption point. The instructions are found on your Viator Voucher that is emailed upon booking confirmation. It includes clear instructions with address and phone number. We are a local agency with an office meeting point located just 50 yards from the Gallery entrance. It is easy to find following the instuctions on the Viator Voucher, as our other reviews can attest. This is a advance ticket sale for timed entry tickets that allow visitors to skip the long line to purchase tickets. With these tickets, visitors enter at the priority entrance.
Great experience.. lots to see but David is so remarkable it’s worth going just to see him!
Arrive 10 mins before your allocated time. The ticket collection point is easy to find just across the road from The Accademia. Well worth getting skip the queue tickets especially if you are coding during the busy months.
We enjoyed this self guided tour with our family members
I would recommend this tour while visiting 🙂
Skip the line at Accademia was great! Crowds were large and the line was very long. Thanks! Magnificent art display. So enjoyed our day.
The tour company was easy to find and they explained everything about downloading the ebook. The person was friendly and answered any questions. The line was about a 10 minute wait to get in. The ebook gave brief descriptions about each room. If you want more details about each exhibit I would get a tour guide. The ebook allowed me to go at my pace and could be quick at some things and hang around at others.
You cancelled on me one hour before my skip the line time!! Terrible! You refunded me, but what good did that do since Florence was packed with people.
Response from Host, Oct 2025
We did not cancel your booking, perhaps you have us confused with a different activity on Viator?
It was very well organized. You are admitted at your precise time no waiting. Groups are offered the pdf code to read along or for an additional fee there is an audio version
Very helpful and accommodating. I was going to miss our scheduled tour due to car rental delays and requested our time be changed to the next day, and they agreed to do so. The only negative is that their office is VERY hard to find. You’re told the office is only 50 meters from the entrance (academia) and it is. However, nowhere on the front door or surrounding space is the word “Viator.”
Response from Host, Oct 2025
Hello Leigh. We were happy to be able to accomodate you and manage to change your reservation with such short notice because of your problems with the car rental. If it is possible we do go out of our way to assist our clients to provide a 5-star experience, even when clients have problems that are not of our responsibility (as in your case).
Viator is an online marketplace for tours and activities provided by hundreds of local suppliers in each city, so there is no store front sign with "Viator", since it is not a Viator office. The instuctions to find us are clearly printed on the voucher, next to our contact details. In fact, this is how you found our telephone number when you called us to ask us to change your booking at the last minute. It is unfortunate that you did not read all of the information on the voucher, you would have been able to find us immediatley. We are close to the gallery and easy to find by reading and following the instructions on the voucher, as our other clients' reviews can confirm.
We were able to find the tour office easily and get our tickets. The staff were very pleasant and helpful. We didn't have to wait very long to get into the Academia and we were happy to use the e-book to find out information about each room as we walked through.
Be sure to be on time for a fantastic experience. Timed entry makes for less crowds and a more pleasant experience. There was time to see and take pictures
Very clear instruction for the check in process. Didn’t have to wait long to get in . The staff were very helpful when we had a question .
I found picking up the tickets extremely efficient . Ticket shop is opposite the museum, collection was quick and it meant we only queued for 5-10 minutes for our allotted slot. I only booked a few days before too.
Four stars out of five just because I still had to queue even as a priority. However, I thoroughly enjoyed the experience.
This was a great way to see the Accademia. If you want an in depth tour, this one isn’t for you, but my husband & I were happy with the audio guide. It gave enough information to understand the different rooms. The best part was being able to skip the long lines!
The “offices” are impossible to find and no refunds are available. Several blocks on side streets and unmarked. Go to official website if museum and save your time, energy and money.
Response from Host, Sept 2025
I can assure you that this is NOT a scam. Our office is located just 50 meters from the Gallery entrance. The Gallery staff also know who we are and would have easily indicated our office had you asked them. We provide tickets and tour to clients everday who easily find us. Our office is also on GoogleMaps. The instructions to redeem your tickets are printed on your Viator voucher along with our address and phone number. You wrote to us that you could not find us at 10:30PM. If you would have contacted us when you were looking for us us at the time of your visit you would have been able to pick up your tickets that we had ready for you.
Wonderful museum with the iconic statue. Recommended to anyone visiting the city. It is an absolute must do.
Good gallery, but overcrowded. David is the main attraction but there are other beautiful paintings and sculptures to see and a nice shop at the end
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-You will not receive a refund if you cancel.
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