Top Puerto Rico Airport & Hotel Transfers - page 5
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Lucinda_B, Jul 2026
Outstanding Service, Even at 3AM
Ray was outstanding. He arrived on time, communicated with us throughout the process, and even accommodated our delayed 2:00 AM flight without any issues. He was friendly, professional, and made us feel safe from the moment we met him.
During the drive, he shared great recommendations for things to do in the area, which made our trip even better. We have used Viator several times, and Ray was one of the best drivers we’ve had. We would absolutely book with him again and highly recommend him to anyone looking for reliable, safe, and excellent service.
Nicole_R, Jun 2026
A Must Do!
Our experience was amazing! William was our tour guide. He made us all feel like family. WEPA!!! He played good music on the bus, communicated clearly, and had personal conversations with my family about our Puerto Rican background. He gave great recommendations for food at Luqillo Beach. He was an all around great tour guide. The experience was longer than I anticipated because of all the transportation, however, I would not change a thing. Overall, the experience was great! I would do it again!
Brian_P, Jun 2026
Great tour of my island - Puerto Rica :)
This was an outstanding tour as it was advertised - Let me show off my island. There is over 500 years of history regarding the evolution of the island from the orignal Spanish occupation to becoming a US Territory. Our guide - Zoe did an excellent job of covering a wide range of sites and providing background information. The Road to the Rain Forest is narrow and windy if you can't stand windy roads. The weather was fine - overcast. There is a limited amount of walking. There are a lot of sights to see including the rural areas. The pit stop for lunch was fabulous - local cusine.
Arlina_S, Apr 2026
Truly amazing service. ...
Truly amazing service. Jackie is the best and sweetest person to help me when I got lost at the airport. She stayed on the phone until I finally found her. She took my bags and wouldn’t let me even roll my luggage. I was very much impressed with her kindness. Then she gave me excellent recommendations for places to eat. A big thumbs up for this company
Samia_a, Apr 2026
Ray was awesome!!!
Ray was an excellent driver from start to finish. He was very friendly and made us feel comfortable right away. His efficiency and timeliness were impressive he ensured we got to both the airport and our hotel right on schedule without any stress. Ray was also very informative, providing helpful insights along the way, and was always willing to assist with anything we needed. Overall, his professionalism and positive attitude made our experience smooth and enjoyable. I would highly recommend him to anyone looking for a reliable and courteous driver.
Sharon_F, Apr 2026
I had an excellent...
I had an excellent experience with Viator Transportation! From start to finish, everything was smooth, professional, and stress-free. The booking process was easy, and communication was clear and timely.
Our driver was punctual, friendly, and very knowledgeable about the area, which made the ride even more enjoyable. The vehicle was clean, comfortable, and well-maintained, adding to the overall great experience.
What I appreciated most was the reliability—everything ran exactly as planned, which is so important when traveling. Whether you’re heading to the airport, a cruise port, or exploring a new destination, I highly recommend Viator Transportation for dependable and high-quality service.
I will definitely be using them again for future trips!
Karen_T, Apr 2026
I would highly recommend
Driver let us know that he was at the ferry terminal waiting. He was a safe driver and took us directly to our hotel in Old San Juan. Very courteous, but did not really know any English so he couldn't answer any questions. However, he did the job he was supposed to do and that's all that matters!
Rebecca_H, Apr 2026
Wonderful Experience!
The staff members were very friendly and energetic! They are also very knowledgeable about the location, rip tides and made sure everyone felt safe at all times. Upon arrival and check in, instructions began promptly so we could make the most of our time. There was a short break half way through, water and a snack were provided before we finished off the end of the lesson. Overall, it was a blast! Highly recommend!
Jasha_K, Apr 2026
Excellent customer service!
I can’t express how thankful I am for the service we received for our airport pickup in San Juan. Our driver, Alex, was absolutely wonderful. Although the terms state a 30-minute wait time, we ran into an unexpected issue when someone else mistakenly took our bag. The baggage agent had to track it down and have it returned, which caused a delay.
Alex was incredibly kind and patient throughout the situation. He reassured us that everything would be okay and was able to extend the waiting time for us without any stress. The vehicle was clean and comfortable, and the ride itself was smooth—perfect for our family of five.
I would absolutely recommend this company. I’m truly grateful for such excellent customer service!
Sagar_E, Apr 2026
Great option for large groups!
This is a very convenient option for taking day trips for larger groups around Puerto Rico. The service communicates often via the Viator app and text messages and is very punctual.
You just have to be careful about picking the right Zone numbers while making the booking. For example, we took a trip from Fajardo to San Juan and back (round trip) so we needed to pick Zone 3. It’s a little pain to change it after the fact.
They do charge a nominal fee is the trip is after 9pm, which is perfectly acceptable. Highly recommended!
y4bxxc6tmz, Mar 2026
Superb Transportation Service
We had an excellent experience from start to finish. The car was spotless, the service was right on time, and everything ran seamlessly. Our driver was professional, courteous, and provided outstanding service throughout the ride. Highly recommend for anyone looking for reliable and high-quality transportation!
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