Private Custom Walking Guided Tour in Rouen

Rouen, France

2 to 8 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

What's Included

Private Walking Tour
Customization of the tour
Meet up at your accommodation (If located in the city)
Help from our team to book the tickets for the desired visits.

Drink or Food ( If you want to have a break during the tour )
Personal expenses
Tips ( Optional )
Local transportation around the city (it’s a walking tour)

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

The local guide will pick you up at your hotel ( if located in Rouen). Travelers can request the tour to start from any centrally located hotel. In case your hotel is outside the city center we will select a convenient meeting point in the city center. Tour may end at a different location from the departure point unless requested in advance of the tour.

Itinerary

Rouen (Pass By)

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.9

based on 21 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great guide - great city

Michael_H, Dec 2025

Our guide,Phillipe, was excellent! He took time to expound on the history and relevance of the sights. He pointed out things that only a local enthusiast would know. All in all the tour was more than expected!

Rouen: Paris without the crowds

Ellen_J, Sep 2025

Felipe fell in love with Rouen after living in Paris, & decided to stay & work. His knowledge of the area, as well as the history of France was enormous. A beautiful city to visit!

Excellent experience

Judith_H, Aug 2025

An excellent and knowledgeable guide. Very personable and friendly. We enjoy this tour and would certainly recommend it.

Not what we hoped for

Darlene_H, Oct 2024

We have dome a number of viator sponsored walking tours of cities around Europe and this one was quite different. We had hoped to have a Rouen city expert showcase their city with history, stories and insights into the past and present of this charming city. I was asked and responded three times with things we wanted to see on our tour, but no one told our tour guide what we wanted to see in advance. Our tour guide was sweet and attentive and kind and ready to show us any sites that we wanted to see, but he had not been prepped with any of the city's history or historic knowledge about people and places. It was helpful not to have to navigate the city by map, but we truly could have done the tour ourselves and I used google throughout the tour to learn more about the cathedrals and Jeanne d'Arc and Justice Ministry and other sites. We also booked the tour for a Friday afternoon and it would have been helpful to know that the Justice Ministry, clock, Jeanne d'Arc church and other sites would be closed. Other walking city tours have been led by guides with long personal histories in their city who had an abundance of experiences, stories and history to share. We really liked our guide, but he was ill-prepared to lead a historical tour of a city and we fault the company for not preparing him better as he was a college student not a full time guide or historian.

Response from Host, Oct 2024

Hello Darlene, Thank you for taking the time to share your feedback with us! We are sincerely sorry that we fell short of your expectations on your tour. We strive to ensure that all our guests have enriching and memorable experiences, and we regret that we did not meet that standard for you this time. Guydeez is about creating happy memories and because of this, we have already contacted you via your email directly. Once again our apologies for this inconvenience and we hope you give us a second chance. Warm wishes, Guydeez Team

Get the inside scoop of Rouen with Tanguy

Alice_L, Aug 2024

We enjoyed our private tour with Tanguy. He met us at our hotel and then we were off touring the city. Tanguy was very knowledgeable on the history the city, which made the tour enjoyable and worthwhile. Highly recommend Tanguy as a guide.

Very disappointing tour.

James_L, Oct 2023

Today's "3-Hour Private Custom Walking Guided Tour in Rouen" was very disappointing. While the guide was a lovely person she was not equipped to provide a "Private Custom Walking Guided Tour". When we first met we were instructed to simply download the Rouen Enigma app and follow the tour that way. The guide provided no particular insight nor did she offer any information that was not provided in the app. Advertised as a 3-Hour tour, at 2 hours the guide said she was done and left us even though the app tour was unfinished. We feel taken advantage of as the night before the tour the tour company asked if we would be willing to move our tour to another day. Apparently they were having trouble finding a guide for our previously booked tour and if fact, as described above, we were provided with an unprepared guide.

Response from Host, Oct 2023

Hi James! We are sincerely sorry that you had a negative experience on your tour. Guydeez is constantly working on improving the quality of our tours and host performances. We investigated the situation with your host and have taken measures to make sure this will never happen again. Guydeez is about creating happy memories and because this you have been refunded already. Once again our apologies for this inconvenience and we hope you give us a second chance. Warm wishes, Geraldine

No show

nita_M, Oct 2023

Received an email at 12:05 am the day of the tour asking if they could reschedule since they didn’t have a guide available. We made reservation several weeks in advance. On the plus side they were quick to reschedule our payment.

Response from Host, Oct 2023

Hi Nita! We are sorry to hear your bookings got cancelled. We would love to make this right, could you please contact us via claims@guydeez.com? You can address to Geraldine, and I will pick it up. Looking forward to hearing from you! Geraldine