City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
Palma de Mallorca, Spain
- 1 hour 30 minutes (approx.)
- Mobile ticket
- Offered in: English
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Overview
Explore the ancient Mediterranean port city of Palma de Mallorca on a hop-on hop-off City Sightseeing tour. Climb on the double-decker bus at one of the 20 centrally-located stops along the two routes and listen to audio commentary as you cruise past top attractions. When you're ready for a closer look, hop off and rejoin the route at any point within the 24-hour validity period.
- See Palma de Mallorca's top attractions on a hop-on hop-off tour
- Hop on and off as many times as you'd like aboard an open-top, double-decker bus
- Set your own itinerary and explore the city at your own pace
- Mobile entry ticket available for extra convenience
What's Included
- 24-hour hop-on hop-off bus tour
- Audio guide in 8 languages + headphones
- Stops near all the major sights
- Map of the city
- City Sightseeing cap
- Bellver Castle or Spanish Village (Supreme Experience ticket only)
- Various offers and discounts (Supreme Experience ticket only)
- Boat Tour + snack & drink (Supreme Experience ticket only)
- CaixaForum (Supreme Experience ticket only)
- Entry to Museu Es Baluard (Supreme Experience ticket only)
- Free self-guided audio tour in English (Supreme Experience ticket only)
- Entry to San Carlos Castle (Supreme Experience ticket only)
- Guided visit to the Maritime Museum (Supreme Experience ticket only)
- Gratuities
- Hotel pickup and drop off
- Food and drinks
Meeting and Pickup
Operating hours
Select your preferred tour option to see hours.
View tour option
Departure Point
- You may start this tour at any of the stops listed.
Itinerary
Climb to the top deck of your city sightseeing bus to begin your tour of Mallorca’s capital. Pop in your headphones for audio commentary—available in eight languages—as you discover Palma de Mallorca’s premier attractions.
Admire the beaches, fish markets, and pine groves as you travel between 20 conveniently located stops along two routes. Pass the Mallorca Cathedral and the opulent Bellver Castle as you travel towards the bustling Plaza Mayor and the Mediterranean Sea.
Disembark whenever you'd like to explore on foot and then rejoin the route at any of the 20 stops.
Please see the Itinerary section for a list of all of the stops serviced by the route.
Admire the beaches, fish markets, and pine groves as you travel between 20 conveniently located stops along two routes. Pass the Mallorca Cathedral and the opulent Bellver Castle as you travel towards the bustling Plaza Mayor and the Mediterranean Sea.
Disembark whenever you'd like to explore on foot and then rejoin the route at any of the 20 stops.
Please see the Itinerary section for a list of all of the stops serviced by the route.
Red Route
19 Stops
10 Points of Interest
Duration: 1 hour 30 minutes
Operating Schedule: Departures from Stop 1 Antoni Maura at 10am, 10:30am, 11am, 11:30am, 12pm, 12;30pm, 1pm, 1:30pm, 2pm, 2:30pm, 3pm, 3:20pm, 4pm, 4:30pm, 5pm, 5:15pm and 5:50pm. Except for on 18th and 23rd November, and 4th December
1
Av. d'Antoni Maura, 1
2
Plaça del Mercat
3
La Rambla
4
Avinguda d'Alexandre Rosselló, 29
5
Avinguda d'Alexandre Rosselló
6
Avinguda de Gabriel Alomar
7
8-es Jonquet
8
132-Andrea Doria - Marquès de la Senia
9
Carrer Torrentó, 50
10
Centro visitantes Bellver
11
Plaça de Gomila
12
1127-Àrea d'intercanvi Portopí
13
Escola de Nàutica
14
Carretera Dic de l'Oest, 07015
15
experience mallorca meeting point
16
S'Aigua Dolça 1 (40023)
17
Avinguda de Gabriel Roca, 2A
18
Decathlon City Palma de Mallorca
19
Shuttle Bus to ship
Points of interest passed by on this route
Placa Del Mercat
Castell de Bellver
Placa Major
Catedral de Mallorca
Bastio de Sant Pere
Ca'n Oms
Museum of Decorative Arts of Majorca
Zenitart Art Gallery
Plaza de Toros de Palma de Mallorca
Auditorium de Palma de Mallorca
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Most travelers can participate
- Departures from Stop 1 Antoni Maura at 10am, 10:30am, 11am, 11:30am, 12pm, 12;30pm, 1pm, 1:30pm, 2pm, 2:30pm, 3pm, 3:20pm, 4pm, 4:30pm, 5pm, 5:15pm and 5:50pm. Tour duration: 90 minutes
- The last bus serving Poble Espanyol (Stop 9) and Bellver Castle (Stop 10) is the one departing from Stop 1 at 5:15pm, arriving at Poble Espanyol at approximately 5:35pm and at Bellver Castle at approximately 5:45pm. As a general rule, the last bus at the castle departs downhill at 5:45pm
- Bus stops closed on Mondays: Hotel Valparaiso, Fundacio Pilar i Joan Miro, Palacio Marivent, Es Baluard.
- Mobile and printed paper vouchers are both accepted on this tour and can be redeemed at any of the stops along the route. With your voucher, enjoy flexible access for up to 12 months from the travel date you select at check-out.
- Please note that changes to times, frequencies and stops may occur with little to no notice due to the changing situation.
- Boat Tour + snack & drink (included in the Supreme ticket only): Operational Season: April - October. Departs from Escalera Real at 11am, 12pm, 1pm, 2pm, 3pm, 4pm. The boat tour operates Monday - Saturday. Duration: 50 minutes
- Bellver Castle Opening Hours (included in the Supreme ticket only):
- October - March: Tuesday to Saturday: 10am - 6pm, Sundays & Bank Holidays: 10am - 3pm. Monday: Closed
- April - September: Tuesday to Saturday: 10am - 7pm, Sundays & Bank Holidays: 10am - 3pm (please be aware that entry to Bellver Castle is free on Sundays). Monday: Closed
- The Bellver Castle ticket can be used on a different day to the bus
- Spanish Village (included in the Supreme ticket only): April - October: 10am - 6pm. November - March: 9am - 5pm
- CaixaForum (included in the Supreme ticket only): Monday - Sunday and Bank Holidays: 10am - 8pm
- Museu Es Baluard (included in the Supreme ticket only): Tuesday - Saturday: 10am - 8pm, Sundays: 10am - 3pm. Mondays: Closed
- Entry to San Carlos Castle (included in the Supreme ticket only): Tuesday - Sunday: 10am - 2pm. Closed Mondays. Wednesdays: free entry
- Guided visit to the Maritime Museum (included in the Supreme ticket only): Visits are on Tuesdays and Saturdays. Please ask for times at the bus stop
- Free self-guided audio tour in English (included in the Supreme ticket only): Scan the QR you're given when you redeem your voucher to claim your free audio guide
- Drink and tapa at El Corte Ingles Avenidas (included in the Supreme ticket only)
- A glass of Sangria, beer or water is available at Cafe Maura or Bodega Mayor with a minimum consumption of €15 (Supreme ticket only). Cafe Maura address: Avenida d'Antoni Maura, no.6. Bodega Mayor address: Pl. Major, 11
- 10% discount at Dalili Restaurant, 10% discount at Tablao Flamenco Alma, 10% discount at RCD Mallorca Stadium Tour and 10% discount at Foko Immersive Gallery, 10% discount at Bike Rental, 10% discount at Perlas Orquidea pearl shop (Supreme ticket only)
- Please note that the boat tour is out of service from 1st - 4th July inclusive. Uniformed staff will be on hand to assist and offer an alternative inclusion
- From Monday 6th - Saturday 18th July, the boat will only depart at 10am, 11am and 12pm (Monday - Saturday only). The service will be cancelled on Saturday 11th July
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.3
based on 694 reviews
Sort by: Most insightful
eric_e, Jul 2026
The tour was okay. The loop the bus took did not show a whole lot of points of interest. It mainly drove through old and new neighborhoods.
Response from Host, Jul 2026
Dear Eric,
Thank you for taking the time to share your feedback about your City Sightseeing Palma de Mallorca experience.
We're sorry to hear that the route did not fully meet your expectations. Our Hop-On Hop-Off tour is designed to showcase a combination of Palma's historic landmarks, modern areas, the seafront, and residential neighborhoods, offering visitors a broad perspective of the city beyond its main tourist attractions. We understand, however, that every traveler has different interests and appreciate your comments.
Your feedback is valuable to us and has been shared with our local team as we continually work to enhance the City Sightseeing Palma de Mallorca experience.
We hope to have the opportunity to welcome you on board again in the future and provide you with an even more enjoyable visit.
Charles_S, Jul 2026
Covers all signicant sites with ear piece narration in multiple languages. Good Spanish guitar and piano music between sites. Driver very accommodating. Online fare is less than purchase onboard.
Response from Host, Jul 2026
Dear Charles,
Thank you very much for sharing your experience with City Sightseeing Palma de Mallorca.
We are delighted to hear that you enjoyed your hop-on hop-off bus tour of Palma de Mallorca and found it to be an excellent way to discover the city's most significant landmarks. It is wonderful to know that you appreciated the multilingual audio commentary, the relaxing Spanish guitar and piano music between points of interest, and the accommodating service provided by our driver.
We are also pleased that you found our online booking option beneficial. We always encourage guests to book in advance whenever possible to take advantage of the best available fares.
At City Sightseeing Palma de Mallorca, we are committed to providing a comfortable, informative, and enjoyable sightseeing experience, helping visitors explore the beauty and history of Palma de Mallorca at their own pace.
Thank you for choosing City Sightseeing Palma de Mallorca. We truly appreciate your kind feedback and look forward to welcoming you on board again during your next visit.
Kind regards,
Quality Department
Barel_A, Jun 2026
Good way to get around Palma. The narrated fun facts in different languages served us well, since we were traveling with my mother-in-law who prefers Spanish, while my kids preferred English. The one thing I'll say is I wish they had more buses going around. They only had 3 going when we visited, so there was more waiting around to get back on at the stops we made.
Response from Host, Jun 2026
Thank you very much for your detailed feedback Barel.
We are glad to hear that your City Sightseeing Palma de Mallorca experience was a convenient way to explore the city and that the multilingual audio commentary in Spanish and English worked well for your family. It’s great to know that the hop-on hop-off bus tour allowed everyone to enjoy the visit in their preferred language.
At the same time, we are sorry to hear about the waiting times you experienced due to the service frequency during your visit. We understand how this can affect the overall experience, and your comment will be shared with our local operations team in Palma to review capacity and improve service availability.
Next time visiting Palma de Mallorca, we recommend our boat tour, exploring the medieval Bellver Castle or open-air village Poble Espanyol, aguided visit to the Museu Marítim Mallorca or steping back in time at the Arab Baths.
We appreciate your feedback, as it helps us continue improving our service.
Carol_B, Jun 2026
I would not share our experience with anyone . I am very disappointed that at 4:30 pm a tour bus did not arrive as told. We ended up paying $35 for a taxi to take us back to the port. I always use Viator and this is the first mishap.
Response from Host, Jun 2026
Thank you for sharing your feedback Carol.
We are truly sorry to hear about your disappointing experience with City Sightseeing Palma de Mallorca, particularly regarding the scheduled departure that you were expecting at 4:30 pm. We fully understand how frustrating it must have been to rely on the timetable and then have to arrange alternative transport at your own expense.
This is not the level of service we aim to provide with our hop-on hop-off bus tour, and we will immediately pass your comments to our local operations team in Palma for investigation.
We appreciate you taking the time to inform us, as it helps us identify issues and improve reliability for future passengers.
Teresa_S, Jun 2026
waste of money. couldn't understand what the audio was saying until the voice changed to an american around about the naval area. the bus didn't stop where the points of interest where so you could take a photo (i do understand that you can't always stop in the middle if traffic).
Response from Host, Jun 2026
Hi Teresa_S,
Thank you for taking the time to share your feedback about your City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour 🚍
We’re very sorry to hear that the audio commentary was not clear for part of your journey and that the stop experience did not fully meet your expectations. We understand how this can affect the enjoyment of the tour, especially when visiting points of interest.
Your comments have been shared with our local team for review, particularly regarding audio clarity and stop management, as we continuously work to improve the passenger experience.
We appreciate your feedback and regret that your experience did not meet expectations.
Best regards,
Quality Department
Carmel_C, Jun 2026
Bus is a great way to scoop out the area and choose where you want to spend more time. Knowing that the bus will come again often.
Response from Host, Jun 2026
Thank you very much for your feedback.
We are glad to hear that you found the City Sightseeing Palma de Mallorca hop-on hop-off tour to be a great way to explore the area and decide where you wanted to spend more time. The flexibility of our hop-on hop-off system is designed exactly for this; allowing guests to discover the city at their own pace, knowing that the next bus will arrive frequently so they can continue their journey comfortably.
Next time visiting Palma de Mallorca, we recommend our scenic boat tour on the Bay of Palma, exploring medival Bellver Castle or open-air village Poble Espanyol, a guided visit to Museu Marítim Mallorca or steping back in time at the peaceful Arab Baths.
We really appreciate your comments and hope to welcome you again soon on board City Sightseeing Palma de Mallorca.
Andreia_F, Jun 2026
Great hop and hop off bus. Has AC downstairs and most of the bus is covered to protect from sun. It takes you to all the most important attractions.
Response from Host, Jun 2026
Dear Andreia,
Thank you very much for your lovely review!
We are delighted to hear that you enjoyed the Palma de Mallorca Hop-On Hop-Off tour and that you found it a comfortable way to explore the city. It’s great to know that the air conditioning downstairs and the covered seating helped you stay comfortable, and that the route allowed you to visit all the main attractions.
We really appreciate your feedback and hope to welcome you again soon on another of our tours!
Lindsey_R, Jun 2026
Great way to see the city! It’s not really a hop on and hop off though because if you hop off, there won’t be a seat for you on a new bus. The only stop people really got off was at the castle and the boat/cathedral. The boat tour was a wonderful addition to the ticket and a highlight of the tour!
Response from Host, Jun 2026
Dear Lindsey,
Thank you very much for your detailed review!
We are glad to hear that you enjoyed seeing Palma de Mallorca and that the boat tour and the visit to the castle and cathedral were highlights of your experience. It’s great to know you found the combination of services valuable.
At the same time, we appreciate your feedback regarding the hop-on hop-off experience and availability of seats. Your comments are very important to us and will be shared with the relevant team so we can continue improving our service and capacity management.
We hope to welcome you again soon on one of our tours!
ANNE_N, Jun 2026
Great experience. Dialogue could be a little clearer. Voice was fuzzy but route was good. Driver was friendly
Response from Host, Jun 2026
Thank you very much for your feedback.
We are delighted to hear that you had a great experience on your City Sightseeing Palma de Mallorca hop-on hop-off tour and that you enjoyed the route as well as the friendliness of our driver.
We are sorry to hear that the audio commentary was not as clear as expected. Clear and informative narration is an important part of our Palma sightseeing bus experience, and we will pass your comments on to our technical team to review the sound quality on board.
Next time visiting Palma de Mallorca, we recommend our scenic boat tour on the Bay of Palma, exploring medieval Bellver Castle or open-air village Poble Espanyol, a guided visit to the fascinating Museu Marítim Mallorca or steping back in time at the peaceful Arab Baths.
We truly appreciate your review and hope to welcome you again soon on board City Sightseeing Palma de Mallorca for an even better experience.
Mike_B, Jun 2026
There are many sights to see in Palma de Mallorca, and this gives you the opportunity to see as many or as few as you want.
Response from Host, Jun 2026
Dear Mike,
Thank you very much for your kind feedback!
We are delighted to hear that you enjoyed your City Sightseeing Palma de Mallorca experience. Our hop-on hop-off bus is designed exactly for this purpose, to give you the flexibility to discover as many of Palma’s main attractions as you wish, at your own pace and with total freedom to explore the city.
It’s great to know that you found the tour a convenient way to get an overview of everything Palma has to offer, from its historic centre to its beautiful coastal views.
Next time visiting Palma de Mallorca, we recommend our scenic boat tour on the Bay of Palma, exploring the medieval Bellver Castle, the open-air village Poble Espanyol, a guided visit to Museu Marítim Mallorca, exploring thought-provoking displays at Caixaforum Palma or steping back in time at the peaceful Arab Baths.
We hope to welcome you back on board again soon for another great sightseeing experience in Mallorca!
Kind regards,
City Sightseeing Palma de Mallorca Team
Anders_U, Jun 2026
This had the potential to be a nice tour. After 90 minutes of trying to locate an open stop (the first two were not) and taxying/walking, we finally found one. The app did not inform us of the closures. No other communication that I could find on the internet informed us of the closures. Once on, it was ok. We sat in the top section and got to see some nice landmarks. The trees are problematic there as many ran up against the side of the bus and several hit the top of the bus, causing the cover over the back to loudly slide back and forth.
Response from Host, Jun 2026
Hi Anders_U,
Thank you for taking the time to share your feedback about your City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour 😊🚍
We’re glad to hear that once onboard you were able to enjoy the views from the upper deck and see some of the city’s landmarks.
We’re very sorry for the difficulties you experienced in locating an operating stop and the lack of clear communication regarding closures. We also regret the inconvenience caused by the tree branches and noise during the journey. Your comments have been shared with our local team for review and improvement.
We truly appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future.
Best regards,
Quality Department
Felix_G, Jun 2026
This is a very good way to see the highlights of the city and if time allows you, you can get off any time to see up close specific venues that appeal to you.
Response from Host, Jun 2026
Hi Felix_G,
Thank you so much for your great review! 😊 We’re delighted to hear that you enjoyed your City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour and found it to be a convenient way to see the city’s highlights at your own pace. 🚍✨
It’s great to know you were able to hop off and explore the places that interested you most — that’s exactly what we aim for with our service.
We truly appreciate your recommendation and hope to welcome you again soon for another fantastic City Sightseeing experience!
Best regards,
Quality Department
LisaMeek, Jun 2026
Dont buy the supreme ticket for a Sunday since the boat doesnt run on Sundays. I wish viator had not sold me a ticket i could not use.
Response from Host, Jun 2026
Thank you for your feedback, Lisa.
We are sorry to hear about your experience and understand your frustration regarding the Supreme ticket in Palma de Mallorca.
To clarify, the boat service included in the Supreme package does not operate on Sundays.
This information is available in the product conditions and timetable prior to purchase, and we always recommend checking the full service schedule in advance, especially when planning your visit around specific days.
We appreciate your comments as they help us improve communication and clarity for future travellers, and we hope you still had the opportunity to enjoy discovering Palma.
Thank you for choosing City Sightseeing.
Jan_C, Jun 2026
It was a great experience. The bus stopped at the cruise terminal, which was great.
Lots to see on the route and plenty of stops at important places like the cathedral.
Total loop was approx. 1.5 hours.
We are of an age to purchase the discounted senior tickets, so was great value.
Response from Host, Jun 2026
Hi Jan,
Thank you so much for your kind review! 😊 We’re delighted to hear that you enjoyed your City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour and that the cruise terminal stop made it especially convenient for your visit. 🚍✨
It’s great to know you were able to make the most of the route and visit key highlights such as the Cathedral of Palma, while enjoying a comfortable and well-paced overview of the city. We’re also very pleased that you found the service to be good value, especially with the senior ticket option.
If you return to Palma, we highly recommend hopping off to explore the beautiful Old Town, visiting the stunning Bellver Castle for panoramic views, or relaxing along the Paseo Marítimo to enjoy the Mediterranean atmosphere. 🌴
We truly appreciate your recommendation and hope to welcome you again soon for another great City Sightseeing experience!
Best regards,
The City Sightseeing Team
Trudy_C, Jun 2026
Hop on Hop Off is the way to go when visiting a brand new city with unfamiliar landscapes. Thoroughly enjoyed the trip. Only suggestion, there is a bus stop closer to the Royal Caribbean cruise ship, but the signage is lacking.
Response from Host, Jun 2026
Hello Trudy,
Thank you very much for your lovely review! We’re delighted to hear that you thoroughly enjoyed your City Sightseeing Palma de Mallorca experience and that the hop-on hop-off service was a great way for you to explore the city.
We also appreciate your comment regarding the stop near the Royal Caribbean cruise terminal. We understand how helpful clear signage can be when arriving in a new city, especially for cruise passengers. However, in many destinations where we operate, we are not permitted by local authorities to place physical signage or branding directly on public road infrastructure or bus stops. For this reason, we work with official stop points and provide all location details through our maps, website, and on-board information to help guests find their nearest stop easily.
We truly value your feedback as it helps us improve the guest experience and communication in each destination.
For your next visit to Palma, we also recommend exploring Palma Cathedral (La Seu), Bellver Castle, or even taking a boat trip along the coastline to enjoy beautiful Mediterranean views from the sea.
Thank you for choosing City Sightseeing Palma de Mallorca, and we hope to welcome you on board again soon!
Doug_S, May 2026
Busses filled up fast with few people hopping off. Stops were plentiful and at the interesting locations
Response from Host, May 2026
Thank you for sharing your feedback Doug.
We’re glad to hear that you found the stops in Palma de Mallorca well located and that you were able to enjoy the main points of interest around the city with City Sightseeing.
We understand your comment regarding buses filling up quickly and fewer passengers hopping off at certain stops. Palma is a very popular destination, especially during peak travel periods, and demand can sometimes be high on the most scenic routes. We continuously monitor capacity and frequency to help improve the experience and ensure smoother boarding at key locations such as Palma Cathedral, Bellver Castle and the seafront promenade.
For future visits, we also recommend combining the hop-on hop-off tour with other experiences in Mallorca, such as a boat cruise along the bay.
We appreciate your feedback, as it helps us continue improving the service for all our guests.
Meryl_S, May 2026
A great way to see Palma and the best way is to do a full loop and then get off. Bellver Castle stop is a must see - even if it’s just for the views. Rather pricey but cheaper than alternatives.
Response from Host, May 2026
Thank you Meryl for your lovely review and for your 4-star rating of City Sightseeing Palma de Mallorca.
We’re delighted to hear that you enjoyed the full loop and found it to be a great way to discover Palma at your own pace. It’s true that doing the complete circuit first is a fantastic way to get an overview of the city before hopping off at the places that interest you most.
We fully agree with your recommendation. The Bellver Castle stop is one of the highlights of the route, offering some of the best panoramic views over Palma Bay and the city.
In Palma de Mallorca, many visitors also enjoy combining the bus tour with other experiences such as a boat trip along the coastline or exploring the historic old town, including the stunning Palma Cathedral (La Seu).
Thank you again for choosing City Sightseeing Palma. We hope to welcome you back on board very soon.
Charlie_C, May 2026
Covers the important stuff in the city center. Sound system ok but you’ll need to turn it up to hear the narration.
Response from Host, May 2026
Dear Charlie,
Thank you for sharing your feedback with us.
We are pleased to hear that you enjoyed the tour and found it a good way to see the main highlights of Palma de Mallorca. We also appreciate your comments regarding the audio system, as guest feedback is very helpful in allowing us to improve the overall experience.
Thank you again for choosing our tour, and we hope to welcome you back in the future.
Kind regards,
Quality Department
glenn_s, May 2026
No explanation to where bus actually stopped. Drive told us to wait for the next bus, and it didn't stop. Finally had to walk 4 blocks to wait for a 3rd bus.
Response from Host, May 2026
Hello Glenn,
Thank you for taking the time to share your feedback about your experience with City Sightseeing Palma de Mallorca.
We are sorry to hear about the confusion regarding the bus stops and the inconvenience you experienced when trying to continue your journey. We understand how frustrating it must have been to be advised to wait for the next bus and then not see it stop as expected, resulting in additional walking to rejoin the route.
Our hop-on hop-off service is designed to provide a clear and flexible way to explore the city, and we regret that the communication and stop identification did not meet that standard during your visit.
Your comments are very important to us and will be shared with our local team in Palma to review and improve the clarity of stop information and on-street assistance.
Kind regards,
City Sightseeing Team
Lori_M, May 2026
Instructions for meeting place is terrible, we were met at the area where the ship shuttle drops you off, this is the hop on bus location 18. Driver shut the door on everyone, told us to wait there, and left over 2 dozen of us standing there-no explanation. We waited about 30 minutes when I was able to get hold of the operator who said to the cathedral. Once there we located the provider and was told our tickets have to be validated with paper tickets to be given by them...this was handled but after being lectured how we (tourists) don't follow instructions, then moved to another line, missing another partially empty bus. The "premium " package is a decent value if you're seeing everything because it includes the entry. Every castle/museum/site needs the paper ticket to be exchanged for the actual ticket but we weren't instructed about this causing issues at entry locations. Make sure you go to the ticket purchase window before going to the entry area. You also need your paper pass not the electronic ticket to access the bus. The included boat rise is fun but difficult to locate as it is not near the drop off (#15) so walk about 10-15 minutes along the marina until you see a semi-abandoned building with a mural on it showing the hop on bus, the person under an awning near boat tie off area #2. The boat Marco Polo runs on the hour.
Bus employees and lack of decent instructions earn this a zero star rating but the City sites and Marco Polo staff were friendly and worth seeing.
Response from Host, May 2026
Hello Lori,
Thank you for taking the time to share your detailed feedback about your experience with City Sightseeing Palma de Mallorca.
We are very sorry to hear about the difficulties you encountered at the meeting point, the delays, and the confusion regarding ticket validation and boarding instructions. We understand how frustrating this must have been, especially after waiting and trying to locate the correct points of exchange during your visit.
Our hop-on hop-off service is designed to provide a smooth and enjoyable way to explore Palma, including the bus route, included attractions, and boat experience, so we regret that the instructions and coordination you received did not reflect this standard on the day of your visit.
Please be assured that your comments regarding communication, meeting point clarity, and operational handling have been shared with our local team in order to review and improve the guest experience.
We are glad to hear that you still enjoyed the city sites and that the staff at Marco Polo were friendly and helpful during your visit.
Kind regards,
City Sightseeing Team
George_G, May 2026
The actual hop on hop off was excellent and worth the money. Saw way more than we would have. The negative is the ridiculous loading line to activate your ticket. Pre bought tickets are the same line as someone buying a ticket. 1 guy, 1 credit card machine. And every bus that came was practically full. So only a few spots each time. Result was over 90 minutes in scorching sun waiting to board. Really bad start to what could have been handled so much better.
Response from Host, May 2026
Dear George,
Thank you very much for taking the time to share your detailed feedback about your experience with our City Sightseeing Palma de Mallorca hop-on hop-off tour.
We’re delighted to hear that you found the tour itself excellent and that it allowed you to see much more of the city than you would have on your own. It’s great to know that you felt it was good value for money and that you were able to enjoy discovering the highlights of Palma.
However, we are very sorry to hear about the long waiting time during the boarding and ticket activation process. We understand how frustrating it must have been to wait over 90 minutes in hot weather, especially when holding a pre-purchased ticket. Your comments regarding queue management, staffing levels at ticket validation points, and bus capacity are very important and will be shared with our operations team for urgent review.
We also regret that the boarding experience negatively affected the start of what otherwise could have been a very enjoyable day. We appreciate your constructive feedback, as it helps us identify where improvements are needed in both service flow and customer experience.
Thank you again for your comments.
Best regards,
City Sightseeing Palma de Mallorca Team
Sonya_M, May 2026
Good overview tour. Beautiful views of Cathedral, Castle, and Marina. Our bus was delayed for at least 30 minutes when the driver's route was partially blocked by an illegally parked Porsche. Crefit to the driver, he did not risk the safety of the passengers, ir damage to the bus and Porsche by trying to "squeeze" through. He called his manager and the Police to intervene. It was quite an event@
If you use Rideshare to get back to Cruise Port from Stop #14, be AWARE, UBERs are NOT allowed into the cruise port. Only Taxi's. We had to walk from the Security Station back to our RCCL Port.
Response from Host, May 2026
Hi Sonya 👋
Thank you for taking the time to share your feedback 😊
We’re really glad to hear you enjoyed the Palma de Mallorca tour and the beautiful views along the route. We also appreciate your understanding of the situation you experienced on the road, and we’re pleased our driver handled it safely and professionally.
Your helpful note about transport options around the cruise port is also appreciated and may be useful for other travellers.
Thank you for choosing City Sightseeing 🚍✨
Delma_G, Apr 2026
I like hop on hop bus, I have used them before throughout Europe, but the Palma bus was overcrowded. Very hard to catch the bus , had to wait for the next one 30 minutes later as full. Bus driver didn’t announce the bus stops & they weren’t well sign posted, so easy to miss your stop. We only ended getting off at one stop because it was too hard to get on another bus back to port.
Response from Host, May 2026
Hi Delma 👋
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience in Palma de Mallorca did not meet expectations, particularly regarding crowding and the difficulty in making use of the stops comfortably. We understand how this can affect the enjoyment of the tour.
Your comments are very helpful and will be shared with our local team for review and improvement.
Thank you for choosing City Sightseeing.
Hope_K, Apr 2026
A pleasant ride through the city with narration of important buildings and history. Told of famous people and places
Response from Host, Apr 2026
Hi Hope,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you enjoyed your City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour and that the onboard commentary helped you discover the city’s most important buildings, history, and famous landmarks.
It’s great to know that the narration added value to your journey and made exploring Palma even more enjoyable.
If you return to Mallorca, we highly recommend visiting the stunning Palma Cathedral (La Seu) up close or exploring the historic Old Town with its hidden courtyards and charming streets for an even deeper look into the city’s heritage.
We hope to welcome you back soon for more unforgettable moments with City Sightseeing! 🚍✨
Best regards,
The City Sightseeing Team
Patrick_C, Apr 2026
Hard to find pickup point. Asked restaurant worker, directed to Tourist Info kiosk and finally to pickup point. Otherwise, all else was very good. Took first bus of the day and uncrowded. At the end of the route there were long lines. Very popular and the weather was perfect.
Response from Host, Apr 2026
Dear Patrick,
Thank you very much for your review and for choosing City Sightseeing Palma de Mallorca.
We are glad to hear that you enjoyed the tour, especially the first departure of the day and the pleasant weather, which made for a great experience.
We also appreciate your comment regarding the pickup point. We understand that clear access information is important and will take your feedback into account for future improvements.
Thank you again for your comments, and we hope to welcome you on board in the future.
Kind regards,
City Sightseeing Team
David_S, Apr 2026
The ride was very good but crowded and very few people got off at any of the stops so we decided to just stay on as we were one of the first ones on and had great upper seats we knew we would never get back to
Response from Host, Apr 2026
Thank you for sharing your experience David!
We’re glad to hear that you enjoyed the ride and were able to get great seats on the upper deck with City Sightseeing in Palma de Mallorca. We understand that crowded buses can sometimes make it tricky to hop on and off, especially at popular times.
We hope to welcome you back soon for another enjoyable adventure!
The City Sightseeing Team
Steven_P, Mar 2026
The experience was great, however the shuttle from the ship to town is a ripoff at 15€ a head for a return fare.
Response from Host, Apr 2026
Dear Steven,
Thank you very much for sharing your feedback and for choosing City Sightseeing Palma de Mallorca. We are delighted to hear that you enjoyed the overall experience of the tour.
We understand your concern regarding the shuttle fare from the ship to town. Your comments have been shared with our local team for review, as we always aim to ensure that our services provide good value and convenience for our guests.
We truly appreciate you taking the time to provide your feedback, as it helps us continue improving our services.
Thank you again, and we hope to welcome you on another City Sightseeing experience in the future!
Debra_B, Mar 2026
Not enough busses. Very long wait to get a bus. Narration was not very clear or completed for the tour
Response from Host, Mar 2026
Hi Debra,
Thank you for taking the time to share your feedback! 😊 We’re sorry to hear that the wait for buses was longer than expected and that the narration didn’t fully meet your expectations on the City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour. Your comments are very valuable, and we’ll use them to improve the experience for all our guests.
For your next visit, we highly recommend trying our guided walking tour of Palma’s historic center or enjoying the Palma Cathedral skip-the-line experience. Both are perfect ways to explore the city at your own pace while enjoying detailed explanations of Palma de Mallorca’s rich history and landmarks.
We hope to welcome you back soon for a smoother and even more memorable City Sightseeing experience! 🚍✨
Best regards,
The City Sightseeing Team
BRENDA_R, Feb 2026
Great experience! Highly recommended, it’s a beautiful place to visit and see! Definitely will come back and use this bus!
Response from Host, Feb 2026
Thank you so much for your wonderful review Brenda!
We’re thrilled to hear you had a great experience with City Sightseeing Palma de Mallorca. Our hop-on hop-off bus tour is designed to show the best of the city, from the stunning Cathedral of Palma to the historic old town and beautiful coastal views, and it’s fantastic to know you enjoyed it.
We can’t wait to welcome you back! On your next visit, you might also enjoy exploring Palma by visiting Bellver Castle, taking a boat trip along the coast, or visiting Poble Espanyol; perfect ways to see even more of Mallorca’s charm.
Thanks again for recommending us, and we look forward to seeing you on board again soon!
Stacy_S, Feb 2026
Great way to get an overall view of the city.
The hosts that checked us in as well as the drivers were very friendly.
Response from Host, Feb 2026
Dear Stacy,
Thank you so much for your kind words!
We’re delighted to hear that you enjoyed getting an overall view of Palma de Mallorca with City Sightseeing Palma de Mallorca, and that our hosts and drivers made your experience even more enjoyable with their friendliness and helpfulness.
On your next visit, we recommend exploring even more: stop at the main landmarks such as Palma Cathedral, Bellver Castle, and the old town, and enjoy the audio guide for interesting facts and stories about the city.
We look forward to welcoming you back for another fantastic Palma de Mallorca sightseeing experience!
From $31.42
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City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
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1 hour 30 minutes
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