Private Great Ocean Road Sightseeing Tour
Melbourne, Australia
- 10 to 12 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Air-conditioned vehicle
- All Fees and Taxes
- Bottled water
- In-person guide is licensed or certified
- Coffee and/or TeaWe will have a lunch stop where you can buy your own lunch of preference
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
We can pick travellors up from anywhere in and around Melbourne.
Arranged start time
Confirm time with the local provider in advance of your experience.
- 10/12/2024 - 05/07/2027
Monday - Sunday : 8:00 AM - 8:00 PM
Itinerary
1
The Twelve Apostles
1 hour • Admission Ticket Included
2
Anglesea
30 minutes • Admission Ticket Free
3
Great Ocean Road Memorial Archway
20 minutes • Admission Ticket Free
4
Apollo Bay Beach
1 hour • Admission Ticket Free
5
Melba Gully National Park
30 minutes • Admission Ticket Free
6
Port Campbell National Park (Parks Victoria)
45 minutes • Admission Ticket Free
7
Loch Ard Gorge
45 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Most travelers can participate
- The remaining hours of the tour is allotted to travel time from one place to another until the end of the tour.
- This tour is not wheelchair accessible
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
1.0
based on 1 review
Yves_P, Mar 2026
The experience did not meet our expectations.
The guide did not know where to pick us up or at what time. Even though he had sent us a confirmation, we had to repeat several times that he was supposed to pick us up at 8:00 am at the cruise port. He arrived 45 minutes late.
When he finally arrived, the vehicle was not suitable for the comfort of four adults on a 10–12 hour tour. Two children’s seats were still installed in the car, and we had to ask him to remove them and put them in the trunk just to make the space minimally usable. We had no room to stretch our legs. It was clearly the wrong choice of vehicle. He tried to justify this but we were not satisfied with his explanations. We were supposed to have water in the vehicle, but there wasn't any.
In addition, he was not a certified guide but an IT consultant doing tours in the meantime. He had no information about the city or the sites during the tour. He even asked us, before starting, what we wanted to see and do that day, he had absolutely no idea what the tour was supposed to include.
Here is what we were supposed to see but did not: The Twelve Apostles, Gibson Steps, The Razorback, Loch Ard Gorge, Port Campbell National Park, Great Otway National Park, and Kennett River Nature Walk. Instead of Kennett River, we were taken to Wildlife Wonders, where we had to pay an additional $60 each. We also missed Teddy’s Lookout.
The driver-guide had no idea where to go at any point. He made us waste an enormous amount of time—nearly five hours just to reach Wildlife Wonders. We were then told that reaching the Twelve Apostles would require another two hours, meaning we would not return to the ship before 10 p.m. As a result, we had no choice but to give up and head back to the port without seeing the main attractions of the tour.
To make matters worse, on the way back to the port, he went to the wrong pier and was about to drop us off nearly one mile away from our ship because he was not at the right location. This confirmed once again that he did not know where he was going.
Given such a poor experience and a completely wasted travel day, we requested compensation from Viator, but this was refused. The company chose to believe the tour guide rather than its regular customers.
Response from Host, Apr 2026
Dear, thanks for the feedback. Just want to clarify few things.
There is no harm in confirming exact pick up location as its a Port.
As for vehicle is concerned, its mentioned in the description as SUV 7 Seater, so we provided same vehicle.
Child seats are kept in boot as they may be required if there are any children travelling.
Unfortunately it was heavy downpour which ruined the trip as travelling party could not get out at saveral spots.
We took same route as mentioned in trip description, we passed through all spots as all are along the route, we could not skip any.
Travelling party decided to visit a paid vanue which is not part of tour, it was your choice. So dont blame the guide.
As it may be your first tour to Great Ocean Road, it takes 5-7 hours to get to 12 Apostles if you stop at various points along the route. From Wildlife Wonders to 12 Apostles takes at least 2 hours by road, you didnt book a heli ride which would have taken less time, but for a road vehicle it takes at least that much time, so no blame on tour guide.
To drop you guys off ther wasnt anything like what you mentioned, you can approach to Port through 2 different ways, so no harm in taking either as long as you were dropped off at correct location. As the refund request was declined,as there wasnt any ground for that, which resulted in such bad review we can feel it. We are still happy to entertain you in future.
From $801.58
per group (up to 6)up to 24 hours before the experience starts (local time)
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