Kuala Lumpur Nature Batu Caves, Hot Springs & Waterfalls Tour

Kuala Lumpur, Malaysia

6 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

What's Included

Air-conditioned vehicle
Hotel Pickup & Drop-off (city center 5km radius)
English speaking driver
Set Local Lunch
Entrance Hot Spring Selayang/ Hot Spring Setapak
Meeting point based of selected option choose.
Additional 50% surcharge festival & Public Holiday ( transport & Guide fee )

Personal expenses
Gratuities

Meeting and Pickup

You can head directly to your preferred meeting point, or request pickup.

Pickup points

Select a pickup point

Pickup details

Private/Group Tour from Kuala Lumpur :- Free hotel pick up & drop off from your hotel located at Kuala Lumpur City Centre (5km radius from KLCC). You can also join our tour from Kuala Lumpur meeting point namely Malaysia Tourism Centre (MaTic): 109, Jalan Ampang, 55000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. An additional surcharge of USD 10 per pax for hotel pickup outside 5km radius from the city center is applicable and payable on the day of your activity. Group Tour from Port Klang :- Free port pick up & drop off from Port Klang Cruise Terminal

Meeting points

Select a meeting point

End point

This activity ends back at the meeting point.

Itinerary

Kuala Lumpur (Pass By)

Royal Selangor Visitor Centre

30 minutes • Admission Ticket Included

Jadi Batek Gallery

20 minutes • Admission Ticket Included

Batu Caves

30 minutes • Admission Ticket Free

Hot Springs Selayang (Pass By)

Setapak Hot Spring

30 minutes • Admission Ticket Included

The Kanching Falls

1 hour • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
Near public transportation
Not wheelchair accessible
Most travelers can participate
The schedule is subject to change depending on traffic and weather conditions on your activity date
What to Wear - Light and comfortable clothing (preferrably dri-fit material), Walking shoes

Shorts, Sleeveless shirts, Open-toed shoes not allowed to wear for visit Batu Caves, It is recommended to wear closed shoes
What to Bring - Change of clothes , Sunscreen, Caps or hats, Swimwear, Toiletries, Camera, Sport sandals, Water shoes, Insect repellent, Sunglasses
Tours are conducted in English only
This tour will push through rain or shine. In case of rain, please do bring an umbrella or poncho
Additional 50% surcharge festival & Public Holiday ( transport & Guide fee )
This tour/activity will have a maximum of 15 travelers

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.2

based on 5 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Fabulous

Susan_D, Jun 2025

Take Plenty of water and good walking shoes. Ladies cover your knees. Gents can wear shorts. The steps aren’t as bad as you may think. Our guide Indran was amazing, he was very informative and helpful. Couldn’t praise him enough. Would ask for him every time we would whole heartedly recommend this tour

Response from Host, Jun 2025

Thank you so much for sharing these helpful tips and for your wonderful feedback! We're delighted to hear you had a great experience and that Indran made such a positive impression — we'll be sure to pass along your kind words to him. It’s fantastic that you enjoyed the tour and felt well taken care of. We’d love to welcome you back anytime for another adventure!

Request for Partial Refund Due to Unsatisfactory Tour Experience

Shufaa_A, Apr 2025

Dear Viator Customer Service, I am formally requesting a partial refund for my recent tour booked through your platform, which was far from satisfactory due to several issues that rendered the experience disappointing. On the day of the tour, I was picked up at 10:20 AM. However, I encountered several problems that negatively impacted my experience: 1. **Lack of Water and Food**: Despite the tour description indicating that lunch was included, no packed lunch or refreshments were provided. When I inquired about lunch after 2 PM while we were en route to the waterfalls, we were asked whether we want to eat lunch at this time or after the waterfall as there wasn’t any packed lunch. Of course we my daughter wanted after as she didn’t want to miss out on the swimming. I had a child with me and we only had snacks andI was counting on the packed food or organised food break to hold her down. 2. **Inadequate Guidance**: The driver, who primarily operates within Kuala Lumpur, had never visited the sites included in the tour. He provided no guidance or information about the locations we were visiting, leaving me to navigate the Kanching Waterfalls alone after being dropped off. The driver mentioned he had never seen a food-provided tour. When I started asking him questions he felt underprepared and told me he doesn’t know and that he was just written to on a WhatsApp group chat and asked who is near this hotel and a he responded but the tour company told me the driver is stuff in traffic and was requested a while ago. 3. **Poor Communication and Timeline**: There was no clear timeline or communication regarding the order of the activities and when we would return to the car. This lack of organization caused significant delays, spoiling my schedule and making me late for a meetup with a local friend. After going to Batu Caves I was told that the tour will end within exactly six hours, which resulted in us missing the visitors' center that was part of the itinerary and lunch was offered to us after the falls but was too late, we had 10min to get take away and before we head out to arrive at 4pm at the drop off point. So the driver gave is 39MYR each to make a total of 60MYR. 4. **Driver's Attitude**: The driver seemed to view the tour as a favor rather than a service I paid for, which made me feel uncomfortable. His unfamiliarity with the tour sites and lack of knowledge about what was included made the experience feel very disjointed even though he tried his best with what he was provided with last minute. 5. **Late Pickup and Changes**: The initial driver changed the pickup point as it was not on the ground floor, and after 20 minutes of waiting, I was informed that I contacted and taken by another driver. After 15min of no contact, I contacted the tour agency and they told me he will contact me but no contact was provided. Finally, another staff member asked me where exactly I was and I sent the details and a few minutes later I was told a driver was found. In summary, my experience was akin to hiring a driver rather than participating in a guided tour, which was not what I expected when booking through Viator. If I wanted a local driver, I could have asked my Malaysian friend to drive us around or if she were busy for her to organise the driver for half of aud$238. I have previously enjoyed many tours organized by reputable companies, and this experience fell significantly short of those standards. Given these issues, I believe a partial refund is warranted. I look forward to your prompt response regarding this matter.

Response from Host, May 2025

Thank you for your detailed feedback. We’re truly sorry to hear that your experience did not meet expectations and for the inconvenience this caused, especially while traveling with your child. We acknowledge the issues you raised regarding the lack of lunch, communication gaps, and the overall disorganization of the tour. Your concerns have been taken seriously and shared with our team to ensure immediate improvements. We appreciate your honesty and patience, and we agree that your experience did not reflect the quality we aim to provide.

Awesomeness

Kim_S, Feb 2024

My driver was awesome. The caves were wonderful and much more than I expected as there were celebrations for the India culture. The hot water springs are very hot so be prepared. Also there is plenty of walking. The waterfalls has a path to walk to get to different levels of the falls.

Response from Host, Feb 2024

Thank you for sharing your experience! We're thrilled to hear that you had an awesome driver and enjoyed the wonderful caves, especially with the unexpected celebrations of Indian culture adding to the experience. It's great advice to be prepared for the hot water springs, and it's wonderful that there's plenty of walking to truly immerse oneself in the beauty of the area. Exploring the waterfalls sounds like a fantastic adventure, especially with the different levels accessible via walking paths. We appreciate your insightful review and hope to welcome you back for more unforgettable experiences in the future!