Kinabalu Park & Poring Hot Spring Tour
Kota Kinabalu, Malaysia
- 11 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
You don’t have to climb Mt. Kinabalu to experience the beauty of Mt. Kinabalu National Park, a UNESCO World Heritage Site in Sabah. Travel to the ecological wonderland with ease on a day trip from Kota Kinabalu, which proves the ideal choice for first-time visitors with limited time in Borneo. Exploring with a guide increases your chances of spotting endemic wildlife and ensures you learn more about the 6,000 species of flora and fauna native to the area.
- Tick off Mt. Kinabalu National Park even in limited time
- Travel between dispersed attractions with ease
- Letting someone else drive allows you to focus on the spectacular scenery of Sabah
- Benefit from the ecological knowledge of your guide as you explore the biosphere
What's Included
- Lunch
- Return air ticket, travel insurance, personal expenses or items not mentioned in the itinerary.
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Pick up from outskirts hotel in Kota Kinabalu is possible but with additional surcharge of RM35 per pax
Start time.7:00 am
What To Expect
1
Kinabalu Park
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Proper hiking shoes, hat / cap, insect repellent, raincoat, towel, extra clothes for change, warm jacket, and personal toiletries etc.
- Stroller accessible
- Infants must sit on laps
- Most travelers can participate
- This tour/activity will have a maximum of 40 travelers
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos





Reviews
3.8
based on 17 reviews
DISAPPOINTED
I booked and paid for this tour a few months prior, it stated the duration as 11 hours, then the night before they message me to say the duration will be 12.5 to 13 hours. this made it impossible for me to do as it would get me back to my motel after I needed to be at the airport for my flight. i told them this and they refused refund.
I felt that the tour was falsely advertised and that they should honor the refund. lesson learned never book a non refundable tour as things may change and you lose your money
Response from Host, Sep 2026
Thank you for sharing your feedback. We are sorry to hear that the circumstances surrounding your tour caused inconvenience to your travel plans.
We would like to clarify a few points for the benefit of both yourself and future guests.
Our Viator product listing states the tour duration as “APPROXIMATELY 11 hours”, and the itinerary clearly indicates an estimated/expected tour ending time of 1900HRS. The listing also states clearly that “Time stated is for reference only and may change due to unforeseen circumstances.” As this is a shared tour / join in tour (SIC) involving transportation, traffic conditions, weather, road conditions and arrangements for multiple guests, the actual duration and return time cannot be guaranteed to an exact time.
Regarding the cancellation, your request was received less than 24 hours before the scheduled tour. By that time, transportation, meals, tour guide services and other necessary arrangements had already been confirmed and committed for your booking. Under the applicable cancellation terms, a refund was therefore not available.
As a gesture of personal service, our team also contacted you directly on the day before the tour ( at around 9-10pm) to explain the expected timing and discuss the situation. At that time, you confirmed that you would proceed with the tour the following day. Unfortunately, you subsequently did not arrive for the tour.
We fully understand that your flight schedule made the revised estimated timing unsuitable for you, and we regret the inconvenience this caused.
However, we respectfully believe that the tour was not falsely advertised, as the duration and estimated ending time, together with the applicable timing disclaimer, were CLEARLY stated in the Viator product information at the time of booking.
We value our guests and always make every effort to communicate clearly and assist whenever circumstances change.
We hope this clarification provides a better understanding of what occurred.
We wish you smooth travels on your future journeys.
Had a fantastic time, full day of varied activities, all pretty interesting - and the guide was such a great guy! :D
Response from Host, Aug 2025
Thank you for choosing us.
Ross, our guide, did a great job telling us about the area, flora and people. I enjoyed his energy. The canopy walk was a little scary but fun to do. The ice cream at the farm was delicious.
Response from Host, Feb 2024
Thank you for your review! We're thrilled you enjoyed Ross's informative and energetic guidance, the thrilling canopy walk and the delicious ice cream at the farm. We aim to provide memorable experiences and we're delighted you had a great time. Looking forward to welcoming you back for more adventures in the future.
Not a good trip for me unfortunately. Reached out to Viator about it and they were very kind. Very expensive for what you get - which is mostly just a terribly long and bad car ride
Response from Host, May 2023
Thank you for taking the time to share your feedback regarding your recent trip. We appreciate your honesty and regret to hear that your experience did not meet your expectations.
We would like to extend our apologies for any inconvenience you encountered during your journey. We strive to provide exceptional service and ensure that our customers have memorable experiences.
We appreciate that you reached out to Viator regarding your concerns, and we're glad to hear that they were responsive and understanding. Customer satisfaction is of utmost importance to us, and we will use your feedback to improve our offerings and address any issues raised.
Regarding the cost and the quality of the car ride, we understand your disappointment. We constantly review our pricing to ensure competitiveness while maintaining high standards. We will take your feedback into consideration and assess our transportation options to enhance the overall travel experience for our customers.
We value your business and would like to regain your trust. If you have any further feedback or would like to discuss your experience in more detail, please do not hesitate to contact us. We are committed to resolving any concerns and providing you with a better travel experience in the future.
Thank you for choosing us as your travel agent in Kota Kinabalu and we hope to have the opportunity to serve you again in the future.
I would not recommend this tour. It takes a long time to get there, the bus. I had a weak engine. the program is not really interesting, actually only the visit to the canopy walk. The bathing in Hot Springs id not foreseen, the visit to the diary farm is something I would not normally do. t”the guide was not very committed to delivering us the best experience
Response from Host, Feb 2023
Thank you for your time to pen down your feedback on this tour. which you had cancelled it at the earlier stage in the Viator booking system.
The journey to Kinabalu park and poring hot spring is winding uphill road with some portholes along the way and on some sharp uphill turns, Hence, the bus cannot goes fast for the safety of our guests, which is our main priority. Your statement of "weak engine" is totally baseless.
We are disappointed that our offered services did not meet your expectation at this time. we will look into your comments and hope we are able to provide better service to our guests in the near future.
We wish you Good luck & take care.
This was the best rainforest tour ever !
The views of Mount Kinabalu were incredible, the canopy walk in the park was sensational and was the only part that required some kind of physical effort. The desa farm was good (try their ice cream, it’s homemade and delicious !).
Rosran was a very funny and joyful and knowledgeable guide as well as a good driver. He went the extra mile to find out if rafflesia flowers had bloom in that region and we managed to find not one, but two rafflesia flowers at a local conservation garden ! (Take an extra 30 RM/pax to pay the conservation fee).
Response from Host, Jan 2023
Thank you for your 5 stars rating on the Kinabalu Park & Poring Hot Spring tour. We are great that you enjoyed your tour & compliment to our tour guide. We are looking forward to be at your service again in the near future. Take care & good luck.
From $84.00
per person-You will not receive a refund if you cancel.
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Kinabalu Park & Poring Hot Spring Tour
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