Banff | Lake Louise, Emerald Lake & Moraine Lake Shared Tour
Alberta, Canada
- 6 hours (approx.)
- Mobile ticket
- Offered in: English
Overview
What's Included
- Shared sightseeing transfer
- Lake Louise and Moraine Lake Stop is included on this transfer.
- Licensed and Insured Commercial vehicle
- Gratuities
Meeting and Pickup
Meeting points
Select a meeting point
End point
This activity ends back at the meeting point.Itinerary
1
Lake Louise
1 hour 30 minutes • Admission Ticket Free
2
Emerald Lake
30 minutes • Admission Ticket Free
3
Moraine Lake
1 hour 30 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Infant seats available
- Service animals allowed
- Not wheelchair accessible
- Most travelers can participate
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
4.4
based on 5 reviews
Patricia_A, Jul 2025
Abdul was an excellent driver and tour guide. While it might seem strange, we were unhappy that nowhere in the description it told of the plan to also stop at Johnston Canyon. We had not planned for that extra 90 mins. on the tour. It would have been nice to know in advance!
Response from Host, Jul 2025
Thank you for your kind words, Patricia. Abdul is very happy to hear you enjoyed the trip and the stop at Johnston Canyon. Next time, we’ll be sure to inform everyone in advance. We look forward to seeing you again!
Cheers,
ABestX Canada
Lori_R, Dec 2024
And when I log in, it shows my tour as cancelled.
I can assure you that we did attend our tour.
This is not the 1st time I've used the Viator services. I book tours with you all the time and yet this experience was a bit disappointing.
Here's my feedback:
1) We booked the Shuttle Service to Lake Louise & Moraine Lake. We did not see Moraine Lake.
Instead, we were taken on a Hike to Johnston Canyon & visited briefly Lake Minnewanka.
2) The tour said start time at 9am, but pickup Meeting Point was at 5 minutes before 9:45am at the Commercial Bus Depot behind the Mount Royal Hotel.
So, we arrived around 9:30am. Only to be greeted by the tour guide telling us that the group had been waiting for 30 minutes for us.
I assumed they were picking up others at differing locations prior to our pickup. Thus, your instructions were misleading.
3) While our tour guide was friendly and safe, it was difficult to understand him at times. His accent was very thick.
I am requesting a refund.
LMR
Response from Host, Jan 2025
I hope you're doing well. First, we want to sincerely apologize for the cancellation of your trip. We're not sure why it happened, and we even contacted Viator to investigate, as it might have been a system issue.
Secondly, I’m not sure if you were aware, but Moraine Lake has been closed since October 14. Unfortunately, we have no control over this, and no operators are allowed to go there until summer when it fully reopens. This is why we offered alternative destinations to ensure you could still enjoy your trip at no additional cost.
We truly apologize if we didn’t meet your expectations, and we appreciate your understanding. Rest assured, we will continue to enhance our services to meet all of our clients' expectations. Have a great day, and we look forward to seeing you again!
Shirley_A, Sep 2024
Lakers it’s beautiful Drive was helpful had a great personality I would definitely recommend your company…
Response from Host, Sep 2024
Thank you so much for your wonderful review. We are so happy to hear that your driver's efforts are not left unnoticed. We hope to see you again.
Carol_A, Aug 2024
Professional, courteous driver. Felt very safe. The windows were very clean for viewing the spectacular mountains. He was communicated the time at each place clearly.,
Response from Host, Sep 2024
We are so glad to hear you had an amazing experience with our shuttle service. Thank you for choosing us and we look forward to serving you again next time.
Judi_K, Aug 2024
Our driver, Ron, made the trip fun and informative. He was also very professional. Only good things to report! The sites are beautiful but very popular. Wear good walking shoes to hike to the best viewing spots.
Response from Host, Aug 2024
Thank you so much for your wonderful review. Ron will be rewarded for his hard work and dedication to customer service. We are so glad to hear you had a great time in the Rockies. We hope to see you again.
From $72.79
per personup to 24 hours before the experience starts (local time)
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Banff | Lake Louise, Emerald Lake & Moraine Lake Shared Tour
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