Paris Orsay Museum Entry Ticket with Digital Audio Guide
Paris, France
- 3 to 4 hours (approx.)
- Mobile ticket
- Offered in: English
Overview
Plan your trip to the Musée d'Orsay before setting foot in Paris with this prebooked entry ticket. For travelers with a tight sightseeing itinerary to stick to, relax knowing access to the Orsay Museum is sorted. Simply turn up whenever you want, and take in impressionist and post-impressionist masterworks under one roof. Get insights into what you’re seeing with an included digital audio guide that’s downloadable on your phone.
- Enjoy flexible entry times to the Musée d'Orsay
- No need to pay extra for a digital audio guide
- Explore the art museum at your own pace
- See paintings by Degas, Monet, Renoir, and more
Why Travelers Choose This Tour
Perfect for art lovers everywhere, these tickets include a downloadable audio guide in 14 languages.
What's Included
- Orsay Museum entry ticket
- Digital audio guide available in 14 languages
- Flexible entry time for the Orsay Museum
- Orsay Museum – collection and exhibition admission, valid for one entry
- Live guide
- Earphones or Headphones
- Some of the exhibitions in the museum may not be on display due to being loaned to other museums
Meeting and Pickup
Meeting point
- Musée d'OrsayEsplanade Valéry Giscard d'Estaing, 75007 Paris, France
This is not a guided tour, and there is no meeting. Please go to Musée d'Orsay and enter the attraction on your own with your Viator voucher. You can scan your voucher at the entrance Parvis entrance. (Entrance 2 Forecourt)
End point
This activity ends back at the meeting point.Operating hours
- 09/01/2025 - 08/17/2027
Tuesday - Sunday : 9:30 AM - 4:00 PM
Itinerary
1
Musee d'Orsay
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Near public transportation
- Most travelers can participate
- The digital audio guide is different from the museum’s paid audio guide and it is not sequential due to changing museum layouts and covers selected artworks rather than the entire collection.
- Downloading the Audio Guide Application: Before your scheduled visit, please download the application to your phone using the provided link below. This will allow you to access the audio guides.
- You can scan your voucher at the entrance Parvis entrance. (Entrance 2 Forecourt)
- Your Orsay Museum Ticket must be used on the scheduled tour date
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Reviews
3.7
based on 103 reviews
Sort by: Most recent
Loren_L, Jul 2026
Museum was great. However, Viator did not deliver again. We paid for a digital guide and we’re not able to access it. We received NO information regarding digital access. We called customer service for help, but calling a man on Mars would be easier. So we gave up on Viator again and we rented audio guides from the d’Orsay.
Response from Host, Jul 2026
Dear Customer,
Thank you for taking the time to share your feedback.
We're sorry to hear that you experienced difficulties accessing the digital audio guide during your visit. Please note that the digital audio guide link, along with instructions on how to download and use it, is sent to customers by email after booking.
We understand how frustrating it can be when access is not straightforward, and we appreciate your feedback. We hope you still enjoyed your visit to the Musée d'Orsay.
Thank you again for your valuable feedback, and we hope to welcome you on another tour in the future.
Kind regards,
Reservation Team
Gail_S, Jun 2026
Most of the well known impression painting are on the 5th floor; you go up several escalators. The building is very impressive.
Response from Host, Jul 2026
Dear Customer,
Thank you for taking the time to share your feedback.
We're delighted to hear that you enjoyed your visit to the Musée d'Orsay and appreciated the impressive architecture of the building. The museum's unique setting, combined with its remarkable collection of Impressionist masterpieces, makes it a truly special experience.
We're glad you had the opportunity to discover some of the famous works displayed in the museum and hope you enjoyed exploring its different galleries.
Thank you again for your kind words, and we hope to welcome you again for another memorable cultural experience in Paris.
Kind regards,
Reservation Team
Tuğba
JULIE_F, May 2026
We used Museum audio guide instead of provided audio guide. Museum is a treasure, especially Renoir exhibits.
Response from Host, Jul 2026
Dear Customer,
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you enjoyed your visit to the museum and discovered its wonderful collections. It’s especially lovely to know that you enjoyed the Renoir exhibits and found the museum to be such a treasure.
We truly appreciate you sharing your experience with us and hope you had a memorable time exploring the museum.
Thank you again for choosing us. We hope to welcome you on another memorable experience in the future.
Kind regards,
Reservation Team
Tuğba
John_K, May 2026
Did not understand the digital audio guide. I thought we would pick up a device at the museum. We were surprised to learn that we needed to download it and bring our headsets. We had to buy on site in addition to paying the higher entrance fees.
Ralph_B, May 2026
Audio doesn’t work & had to rent audio headsets from museum. Viator’s link didn’t work & sent you to third party which also didn’t work
Joseph_V, May 2026
No audio guides were included as one was lead to believe. If you wanted an audio guide it was extra! Aldo, the ticket price was 2X a regular entrance fee!!! Total rip off! Do not use!
Response from Host, Jul 2026
Dear Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that there was a misunderstanding regarding the audio guide included with your booking. We would like to clarify that the digital audio guide link was provided to you as part of your booking, so an additional payment for an audio guide was not required.
We understand that the audio guide may not have been immediately apparent or accessible during your visit, and we regret any confusion this may have caused.
Regarding the ticket price, please note that the price paid online is not solely the museum's standard entrance fee. It also includes the booking and reservation service, operational costs, and platform-related fees.
We appreciate your feedback and hope this clarification helps explain the services included in your booking.
Thank you again for choosing us.
Kind regards,
Reservation Team
Tuğba
Mark_B, Apr 2026
Very easy to get in without issue. Second experience with Viator…both have been very positive and problem free!
Response from Host, Aug 2026
Dear Customer,
Thank you very much for taking the time to share your wonderful feedback.
We are delighted to hear that you had a smooth and hassle-free visit to the Orsay Museum and that everything went as expected. It is especially wonderful to know that this was your second experience with Viator and that both experiences have been positive and problem-free.
Your kind words are greatly appreciated, and we are pleased that we could contribute to making your visit enjoyable.
Thank you again for choosing us. We hope to have the pleasure of welcoming you on another memorable experience in the future.
Kind regards,
Reservation Team
Tuğba
WW_W, Mar 2026
The museum is popular and therefore crowded. But it’s the best collection of impressionist art in the world.
Judy_C, Jan 2026
Got tickets for the Musee d Orsay that was supposed to include audio. Downloaded the audio app entered the provided code EXACTLY as instructed and it said “ The reservation not found”. Tried many many times to no avail. Went to the museum anyway with no audio and I wouldn’t suggest going without audio you need it!! Upon returning from the museum reached out to Viator customer service(if you can call it that!). They kept saying that they were able to get the audio with my reservation number and would not budge. I tried to reach a fair conclusion and I asked for 50% refund on both our tickets. I sent them screenshots as proof. Just awful customer service!!! I had read the horrible reviews about Viator and sadly took a chance…. NEVER again will I use Viator.
Soyong_L, Oct 2025
Loved the exhibition of impressionists.
All the impressionists you can think of you can see them. The old train station building is very beautiful.
William_C, Oct 2025
We did not get the audio guide that we paid for. The link sent did not work and at the museum we were told their audio guide was not part of our ticket
Michele_L, Oct 2025
Amazing collection of world famous art work! Spectacular, everyone should get to experience this. The audio guide was great!
nina_B, Oct 2025
Did not give time slot so had to wait on long lines. Still needed boxes from front desk. You must buy trip with time attached
emilym, Oct 2025
Such a beautiful museum with so many famous art pieces. Need to come back and spend more time couldn’t see it all.
Jane_G, Sep 2025
We went in the afternoon. We liked not having a timed ticket. We could go anytime we wanted! Very busy inside in September, but we were able to get inside with no problems.
Kim_B, Sep 2025
Loved looking at artwork I was so familiar with, especially on the 5th floor. Be patient , wait till you can get the spot in front of the clock, have someone take your pic for the coolest “instagram” silhouetted shot to remember your trip
And_F, Aug 2025
I paid for audio guide, but when I got to the audio guide stand, they said viator is invalid to receive the audio guide. I paid for this services I did not receive! Had to pay 12 euros at the museum because viator let me down.
Carol_S, Aug 2025
Way to crowded too enjoy. I've seen more Monet and Van Gogh at other museums and special exhibits, with less crowds.
Also, could not get the audio tour to work. The app asked for a reference code, not to choose a museum name as instructed. I tried the codes seen on my ticket and they didn't work. So that was a bummer.
Brian_I, Aug 2025
Tickets sold out on official site (for the day we wanted) so booked our visit on Viator as I wanted a ticket “in-hand” before showing up. We didn’t do the audio guide (that came with this purchase) but chose instead to get the headsets from inside the museum (6 Euro x 2). We spent 3 hours there (had lunch on the 5th floor which was great IMHO). Thanks Viator for being there when we needed tickets even though they cost a bit more. Had a flex ticket (no set time) and there was an entrance for tickets with no set time.
Sherryn_P, Aug 2025
Love the museum but was very disappointed because I was unable to get the audio to work and The information tiles for the museum didn’t match up with the numbers at the museum
Paul_S, Jul 2025
The audio guide was thru a separate merchant. We did not bring our phones to the museum and could not use the audio portion of our ticket. Instead we purchased separately an audio guide.
Robert_S, May 2025
Access to Musee D’Orsay was fantastic. I was unimpressed with the audio tour. Ee could not access info on key works of art.
Brad_M, May 2025
Couldn't figure out how to get the audio guide. Was hoping it would be there at the museum. I guess you have to download it to your phone! I still don't know how it was supposed to work. That was the only thing wrong. The museum was beautiful.
Lynn_K, Apr 2025
It was not necessary to pay extra to buy this entry to the Orsay. It was not crowded and if we had just showed up we could have gotten in for less money. Great musuem!
Becky_G, Apr 2025
We chose the online audio, which didn't keep up with our walk through the galleries. A few times, it was helpful.
Most of the time, there was no description provided for the art we were viewing.
Eric_H, Apr 2025
Musée d’Orsay is a must see. Definitely buy your tickets ahead of time. Saved us an hour in line. The audio deal that’s part of this is awful. The numbers on the paintings don’t match the audio guide and many of the top paintings didn’t have commentary. Should have just bought the guide in Orsay.
Richard_Z, Apr 2025
Viator gave us tickets that they were not allowed to print and they were not accepted at the museum. Now in process of seeking refund.0
Sarah_B, Mar 2025
Exactly what was advertised. Tickets to the museum, go as you will. Audio tour included, no guide. We were pleased with this experience.
Janella_M, Feb 2025
The ticket was easy to use and the line was reasonable. The audio guide was very difficult to use and several of the numbers on various pieces were not included in the app.
Louise_J, Jan 2025
I only booked it the tickets at the site were sold out. There was no need to book via Viator otherwise.
Response from Host, Apr 2025
Dear Customer,
Thank you for your feedback. We understand that booking through third-party platforms like Viator may not always seem necessary when tickets are available elsewhere. However, many of our guests choose this option specifically for dates or time slots that may no longer be available on the official site.
In addition to the museum entry, our service includes advance booking, digital ticket delivery via multiple channels, and customer support before and during your visit—all designed to provide a smooth and reliable experience, especially during busy periods when direct availability is limited.
We appreciate your comments and thank you for choosing us for your visit to the Louvre.
GTT Reservation Team
Ceren
From $38.72
per person-You will not receive a refund if you cancel.
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Paris Orsay Museum Entry Ticket with Digital Audio Guide
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