Zurich Lindt Chocolate Museum Tour with Hotel Pickup

Zurich, Switzerland

High interest

Booked 2 times today.

2 hours (approx.)
Pickup offered
Group discounts

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Overview

What's Included

Bottled water
Private transportation
Air-conditioned vehicle
WiFi on board
Museum entry tickets
Hotel pickup
Audio Guide

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Please note that pickups from the airport, nearby airport hotels, or locations outside of Zürich city are subject to an additional charge.

Drop-off point

Lindt Home of Chocolate
Seestrasse 204, 8802 Kilchberg, Switzerland
Return transfer from the Lindt Museum to your hotel is included only if the drop-off option is selected. If you choose pickup only, return is not included.

Itinerary

Lindt Home of Chocolate (Pass By)

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Service animals allowed

Near public transportation
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.0

based on 4 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Disappointed

RonaldE_A, May 2026

We did not book a ticket in advance of our trip and ended up paying a hefty price for one way ride and tickets. Best to buy tickets in advance and use Uber or public transportation. Also my fault for not reading correctly on the fact it was not a round trip ride. Ended up Ubering it back.

Overpriced and Not all services are available as advertised

Sudipto_D, May 2026

The entry ticket is around ~17 CHF for adults and ride from Zurich HB was around 20 mins which should cost around ~22-24 CHF in taxi. So, in total it should be around ~60 CHF. However, I paid ~164 CHF for 2 adults and a kid (~4 yrs old) with pickup service. This overpriced service should include wifi/ac/water bottles on board with pickup vehicle, however, none were available as we ended up in a regular taxi. The driver was on time and arrived at pickup location. Ticket delivery was smooth and they were accepted at the museum without any issue.

Total rip off!!!!!🤬🤬🤬🤬🤬

Adrieanne_W, May 2026

For 3 people in my tour I paid $250. I thought we were going to have some kind of experience. You are literally dropped off at the front and told to go in yourself. The tour is completely independent. You are also not given a ride back from your pick up. If I would’ve known this, I would’ve bought the tickets myself and booked a taxi to the location myself. Tickets are $17 a person and my Uber cost me $25. Total trip would have cost me $101. I’m so mad that Viator charged over double for nothing!🤬🤬🤬🤬. Do this your on your own, there is no value to booking this with Viator! They should be ashamed for charging as much as they did!

Response from Host, May 2026

Dear Guest, Thank you for sharing your feedback. We sincerely apologize that the experience did not meet your expectations. Our activity is designed as a transportation and ticket service with hotel pickup and if selected (drop-off) at the attraction, while the Lindt Home of Chocolate visit itself is self-guided. We understand this may not have been communicated clearly enough in the product description, and we truly regret the disappointment caused. Your comments are very important to us, and we will review the listing details carefully to make the experience and inclusions clearer for future travelers. We appreciate your honest feedback and apologize again for the frustration caused. Kind regards