Tulum Ruins Guided Tour from Cancun and Riviera Maya

Recommended by 94% of travelers

Badge of Excellence

Tulum, Mexico

High interest

Booked 4 times today.

2 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

Why travelers loved this

4.8

· Amy_R ·

Apr 2026

We had a great time. Arun was our guide, very knowledgeable. We learned a lot and had fun. Nancy was our driver and she made sure we got there and back on time. If you want a stress free trip to Tulum I highly recommend going with Cancun Adventures. You have a knowledgeable guide, and an experienced driver.

· Jeffrey_G ·

May 2026

The transportation was on time, well air conditioned and relatively comfortable,. The guide and driver were extremely courteous and took great cars of our group of 12. The guide, Cory, was terrific! It was an exceptionally hot day, and made every effort to help us get through it. Highly recommend!

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Overview

The ancient Maya city of Tulum draws travelers from around the world that want to visit this celebrated archeological site and its 13th century architecture. You can visit this must-see attraction in just a few hours on this express Tulum tour, where you explore the sights with a guide. You can uncover the history of this storied city, learn about Maya culture, and enjoy hassle-free travel from select Yucatán Peninsula hotels.

Explore the archeological relics at Tulum on a small-group, half-day tour
Do more with this half-day tour, and spend the afternoon however you want
Get a top value, with bottled water, guide, and air-conditioned van included
Convenient round-trip travel—from Cancun and Playa del Carmen—is included

What's Included

Round-trip transportation from most hotels in Cancun and Riviera Maya.
Professional bilingual guides.
Snack on board our vans (fruit and crackers).
Umbrellas.
Water.

Gratuity
Entrance fee - Entrance fee to the archaeological site

$35.00 per person

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Round-trip transportation in a comfortable air-conditioned van from most hotels in Cancun (available on Monday and Thursday only) and Riviera Maya (available the whole week). IMPORTANT: the Start Time is NOT your Pickup time. It depends on your hotel's location. Please be aware of your pickup details.

Operating hours
.9:00 am

Itinerary

Tulum

2 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Most travelers can participate
Minimum age is 4
Not recommended for guests with limited mobility

Please bring a refillable water bottle, as single-use plastic bottles are not allowed within the Tulum archaeological site.
The pickup time depends on your hotel's location
GoPro devices, tablets, and selfie sticks are subject to fees payable directly at the box office in the Tulum Ruins. Professional photography equipment and drones are strictly prohibited
Please consider additional traveling time from your hotel to this Tulum tour, depending on your hotel’s location.
This tour/activity will have a maximum of 24 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.8

based on 471 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Beware

Dana_S, May 2026

Experience was fine andnguide, Lalo, was great. However, advertising said the Admission was included. Beware! There's an additional $35 admission fee they don't tell you about until the day before the tour.

Response from Host, May 2026

Thank you for your feedback. We’re glad to hear you enjoyed the experience and that Lalo helped make your tour enjoyable. We would also like to clarify that the additional admission fee is specified in the tour details and important information section on the booking page prior to purchase. We always encourage guests to review the full tour description carefully to avoid any misunderstandings. We appreciate your comments and hope to welcome you back soon for another great adventure. Warm regards, Cancun Adventures

Great tour and tour company

Jeffrey_G, May 2026

Response from Host, May 2026

Thank you so much for your wonderful review! We’re delighted to hear everything ran smoothly and that you felt well taken care of throughout the day. Cory will be very happy to hear your kind words—we’ll be sure to share them. We’re especially glad he helped make the experience enjoyable even in the heat. We truly appreciate your recommendation and hope to welcome you back soon for another unforgettable adventure! Warm regards, Cancun Adventures

Amazing day at Tulum. It's a definitely must see for someone's lifetime

Robert_E, Apr 2026

We only did the quick Tulum tour which was a couple hours but with pickups with other gas at Resort it took closer to 4hts but lots of fun. Lalo and Nes were great to go with. My wife and I learned so much about culture of the Mayans. I would highly recommend anybody that takes us to her request these two.

Response from Host, May 2026

Thank you so much for your kind review! We’re thrilled you enjoyed Tulum and learning about Mayan culture. Lalo and Nes will be very happy to hear your praise. We appreciate your patience with the pickups and hope to welcome you and your wife back soon for another great adventure! Warm regards, Cancun Adventures

There is an additional...

Sarah_S, Apr 2026

There is an additional charge that they claim is for tax money but it’s collected by the tour operator not an official government worker. Seems like a scam to get more money for the operator.

Response from Host, May 2026

Thank you for your feedback. We’re sorry to hear about your concerns and understand how this situation may have felt confusing. Please note that certain sites, such as Tulum, may require additional fees set by local authorities (for example, conservation or access taxes), which are sometimes collected on-site as part of operational logistics. These are not intended to mislead, but we understand the importance of clear communication and will continue working to make this as transparent as possible for our guests. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future. Warm regards, Cancun Adventures

Very bad service

Anatoli44, Apr 2026

I made reservation for Tulum at 9 am, they never pick us up, we requested refund, but they refused to return my money back, I am not recommended use this company.

Response from Host, May 2026

Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. We would really like the opportunity to review what happened and assist you further. Please contact us directly with your booking details so we can investigate and work toward a resolution. We appreciate you bringing this to our attention. Warm regards, Cancun Adventures

Tulum tour

Sue_H, Apr 2026

Very informative tour. Just right timing wise, if you want to get back to resort asap. Free water, snack bar and cool towel to freshen hands all a lovely touch.

Response from Host, May 2026

Thank you so much for your kind review! We’re delighted to hear you found the tour informative and well-timed, and that the little details like water, snacks, and cool towels made a difference. We truly appreciate your feedback and hope to welcome you back soon for another wonderful adventure! Warm regards, Cancun Adventures

Tour was good, but very...

Shelby_B, Apr 2026

Tour was good, but very quick. Be prepared to spend most of the time picking up / dropping off at hotels

Response from Host, May 2026

Thank you for your feedback! We’re glad to hear you enjoyed the tour overall. We understand that the timing and shared transportation can make the experience feel a bit quick, and we truly appreciate you pointing this out. Your comments help us continue improving the experience for our guests. We hope to have the opportunity to welcome you back for another adventure with us! Warm regards, Cancun Adventures

Cancun Adventures half day trip to Tulum

Amy_R, Apr 2026

Response from Host, May 2026

Thank you so much for your wonderful review! We’re delighted to hear you had a great, stress-free experience and enjoyed learning with Arun as your guide. Nancy will also be very happy to know her driving helped make your day smooth and comfortable. We truly appreciate your recommendation! We hope to welcome you back soon for another unforgettable adventure. Warm regards, Cancun Adventures

Watch the added fees

Debra_K, Mar 2026

Read the find print one states there’s no extra fees. The other one states there’s a $25 fee contradicts itself. What a booked a different group tour guide was nice but we had one Spanish-speaking person in the group so he had to translate and it was distracting.

Response from Host, May 2026

Thank you for your feedback. We’re sorry to hear about the confusion regarding the additional fees and truly understand how that can be frustrating. Clear and consistent communication is very important to us, and we will continue working to improve this for our guests. We’re glad to hear you found the guide to be nice, and we appreciate your comments regarding the bilingual explanation, as we strive to accommodate all guests while maintaining a smooth experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Cancun Adventures

Worth the trip

Jennifer_B, Mar 2026

Our guide, Yos, was excellent! A great ambassador for Mexico. She shared information about her home town, traditions/legends of the Mayan people, favorite foods, religious references and much history. The Tulum site itself was much more than I expected. A tiny city along a gorgeous lush coastline. It is quite a bus ride from Cancun. Travel time to/from Tulum takes just as much time as we spent at the ruins. But so glad we went. Definitely worth the visit!

Response from Host, May 2026

Thank you so much for your wonderful review! We’re delighted to hear you had such a meaningful experience and that Yos made such a positive impact—she will be very happy to hear your kind words. It’s great to know Tulum exceeded your expectations, and we truly appreciate your understanding regarding the travel time. We’re so glad you felt it was worth the visit! We hope to welcome you back soon for another unforgettable adventure. Warm regards, Cancun Adventures

Great day.

Tracy_B, Feb 2026

Lalo was so knowledgeable. He made the ride interesting with the cultural influences he shared. Sexy Louis our driver did a great drive giving us a smooth and safe ride.

Response from Host, May 2026

Thank you for your feedback. We truly appreciate you taking the time to share your experience with us. We’re glad you had a positive overall impression, and we also value your comments on how we can improve. Your input helps us continue enhancing our tours and services for all our guests. We hope to have the opportunity to welcome you back soon for an even better experience. Warm regards, Cancun Adventures

Highly recommend this trio!

Lizette_D, Feb 2026

Phenomenal trip. Ricardo was our guide and he was very knowledgeable about the history of Tuluum and the ruins. It made for a great experience

Response from Host, May 2026

Great Tulum Tour Experience

Cody_S, Feb 2026

Lalo was fantastic. He was very knowledgeable and taught us a lot about Mayan history in a way that was easy to follow and interesting. Our group really enjoyed the experience. Sexy Alfonzo got us there safely, and both of them were very friendly. It was a great tour overall.

Response from Host, May 2026

To be patient

Yan_G, Feb 2026

It takes some time to get all group people. The trip to Tulum is very good. It is worth it and we do enjoy it.

Response from Host, May 2026

Worthwhile Visit

Ciara_C, Feb 2026

Tulum was beautiful and I learned a good deal about the temples and the history of the area. Our tour guide Damian was knowledgeable, interesting, and adaptable. Even while dealing with logistical issues, he was a consummate professional and ensured that we were having a good time. I would recommend booking an early tour if you can so you can enjoy the ocean breeze before the sun reaches its zenith. That being said, there was still a good amount of shady spots throughout Tulum.

Response from Host, May 2026

Great tour!

Donald_C, Feb 2026

Great experience! Anna and her driver did an excellent job explaining the ruins and giving us a guided tour. Very professional team that made our tour wonderful. Highly recommend.

Response from Host, May 2026

Thank you so much for your kind review! We’re delighted to hear you had a great experience and that Anna and her driver made your tour both informative and enjoyable. We truly appreciate your recommendation and will be sure to share your kind words with the team. We hope to welcome you back soon for another unforgettable adventure! Warm regards, Cancun Adventures

Nice excursion

Nathan_C, Feb 2026

Lalu was very helpful and cheerful. The van was clean and comfortable. I wish I did not have to drive from Cancun to Playa del Carmen to meet the tour.

Response from Host, May 2026

Thank you for your kind review! We’re happy to hear you had a nice experience and that Lalo’s cheerful and helpful attitude made a difference, along with a comfortable ride. We also appreciate your feedback regarding the meeting point and understand how that can be less convenient. Your comments are very valuable as we continue working to improve our logistics. We hope to welcome you back soon for another enjoyable adventure! Warm regards, Cancun Adventures

Tulum Mayan Ruins

david_p, Feb 2026

This was an ideal tour if you just want to visit the Tulum ruins. Collection from the hotel was on time and our tour guide, Cory, was excellent. We spent about 2 hours at the ruins, of which 1 hour was free-time, which was perfect considering the hot conditions. The tour could be improved if the number of participants was reduced. We had about 20 in our group and so it was difficult at times to hear our guide explain the details of the ruins. The tour is expensive when you take into account the $25 entrance fee, that is not included in the price of the tour.

Great guide but little...

Carlos_H, Feb 2026

Great guide but little Pricey. But overall great experience. History lesson on the Mayan and Aztec..

Great tour

Ann_G, Feb 2026

Small group with excellent transportation, knowledgeable and friendly tour guide, helpful snacks on the bus.

Great experience but beware of extra entry fee

LisaMarie_M, Feb 2026

The experience was great but there was a payment scam to beware of. In the itinerary it clearly states "admission ticket included." However after I paid the trip in full in CND funds, they sent me an email stating that there will be an additional entry fee of $25 USD per person. This will be collected at the time of boarding the shuttle. This is false advertising!

Tulum ruins rour

David_T, Feb 2026

Informative tour of Tulum ruins with knowledgeable guide. Dodge the salesmen on the way in and there are no free pictures with the animals

More ruins, less time in gift shop

Jay_G, Feb 2026

Our tour guide, Raffull, was great. Very informative, very proud of his heritage and history. Only complaint is that I would have liked more free time at the ruins and less time at the gift shop. We are staying in Playa del Carmen and we took the ferry to Cozumel so we had enough shopping and we wanted to experience your wonderful culture.

Our tour guide, David M.,...

Tanner_W, Feb 2026

Our tour guide, David M., was fantastic! Very informative and great at explaining the history and Mayan culture of the area. Transportation was also very good.

Tulum..worth the trip!

Pat_B, Jan 2026

Excellent tour...lots of insights on the Ruins and tips on the outside Vendors. What to watch out for and what to look for.

Tulum Ruins Guided Tour from Cancun and Riviera Maya by Cancun Adventures

Patrick_F, Jan 2026

We loved this experience for this historical information about the Mayan culture but also because we had a terrific guide named Erika whose father was of direct Mayan descendant. Both Erika and our driver Charlie/Carlos were incredibly friendly and fun. NOTE: This is another experience where you need to factor in 2 hours of transportation each way to/from Riviera Maya resorts in addition to the length of the actual tour.

Anitra 60th birthday celebration excursion

Annette_J, Jan 2026

Fun, Educational and information Awesome . Great guide. Great views. I will definitely recommend this

This is a waste of time...

Kathy_K, Jan 2026

This is a waste of time and effort if you really want to learn about Tulum and explore the ruins. The guides were very nice but we were given a brief rushed overview of Mayan culture then had barely 45 minutes to battle all the other tour groups to see the actual sites. You’re better off going on your own

This tour was...

Jenna_G, Jan 2026

This tour was underwhelming. The tour guide was knowledgeable, but it's not a very good value. The time listed in the description is not accurate. Typically, Viator lists the full amount of time you're gone. With pickups, the group, and dropoffs, you're gone for more like 4-5 hours, which would be good to know if you have other activities planned.

Loved Tulum Excursion with Viator

Deborah_R, Jan 2026

Picked us up at our hotel. On time, courteous, informative, knowledgeable. Snacks and water were provided. Only 14 people in the group. Small group made the excursion more fun.