Top Japan Travel & Transportation Services
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What are people saying about Japan
Sarah_C, Oct 2026
Spectacular day in Nikko (with Hiro)
Hiro was our amazing guide for the day. His knowledge, kindness, flexibility and professionalism was outstanding!
Nikko's blend of Shintoism, Buddhism and nature is spectacular and a cultural inspiration.
Hiro added just the right amount of explanation at each spot. We highly recommend this tour, of you didn't get Hiro, make sure to ask for a licensed guide.
Kudos to Hiro: He was extremely helpful before we arrived in Japan, giving us very detailed instructions how to purchase the necessary tickets for the day. Without his guidance we would have been lost. Transportation is very complicated in Japan, beyond the language barrier. Before we left the US, Hiro provided us with step by step PowerPoints and an itinerary. Because it was a holiday in Japan, everything was super crowded so we didn't do all he had planned. At the end of the evening, Hiro sent an updated itinerary for our scrapbook, along with a nice note.
Rather than tipping, which is considered rude in Japan, we brought souvenirs from NYC and Phoenix just for him.
We thoroughly enjoyed our day learning about Nikko and Japan through Hiro's lens.
すてきな一日をありがとうございました。
Ester_F, Oct 2026
Amazing trip.
Our pickup from the airport is so smooth. The driver is waiting outside the terminal. Our arrival is late in the evening, the driver showed his hospitality. We have the opportunity to see the the Tokyo tower lit up, like a tower of gold, it was amazing. He took our pictures which will be our memories forever. Thank you for your kindness.
Gerald_C, Oct 2026
Excellent service rendered....
It was a great experience, the driver contacted me early and was already waiting there and informed me by WhatsApp, Message and greeted me. He was holding a sign with my name written and was polite and friendly. Great job 👏 The journey was amazing and only slightly jam but I reached my destination with no issues. Thank you....
Natalie_F, Sep 2026
Great service. My flight...
Great service. My flight was delayed four hours unexpectedly & they were seamlessly able to accommodate the change in time. The driver arrived at the airport at the new arrival time in time to meet us & take us to our destination. Would definitely use this service again.
Patricia_M, Sep 2026
Highly Recommend!!
I had a great experience using the Viator app to book car service to and from the airport. The booking process was quick, easy, and convenient, and having everything organized through the app made traveling much less stressful.
Our transportation was reliable, communication was clear, and the overall experience was smooth from pickup to drop-off. I especially appreciated the convenience of arranging both airport transfers ahead of time and not having to worry about finding transportation upon arrival nor departure.
I would definitely use Viator again for airport transportation and other travel activities. Highly recommend!
Brian_L, Sep 2026
Perfect Transfer Service.
Perfect transfer from Haneda Airport to our hotel in Tokyo. Our flight was delayed 6 hours and the company tracked the flight to ensure the driver was there for my arrival. Our driver Liao text me the day before so I had his WhatsApp which I used when we landed. Sure enough he was at the airport waiting for us. I'd definitely use them again on my next return to Tokyo.
Alicia_B, Aug 2026
HND Airport Transfers
We had two transfers in Tokyo through Viator,
HND to Odaiba and Teamlabs to HND with
a stop at our hotel to pick up luggage.
All details were confirmed in advance with GT-Transfers.
We requested a change with our return transfer and
they easily accommodated the request. One of our
drivers Mr Xie was professional and we would highly
recommend him if you need a driver in Tokyo.
Sarah_B, Aug 2026
Very kind driver. Was...
Very kind driver. Was waiting outside of customs for us with our name on a sign so we could easily identify him. He escorted us to the parking area and brought the vehicle around & loaded our luggage into the vehicle. Nice and smooth ride even with traffic. Perfect for after a long flight, we had plenty of leg room to stretch out
Christine_D, Aug 2026
A Memorable Kyoto Experience, thank you Miyake
Our tour guide, Miyake Nobumasa, was absolutely amazing and made our visit to Kyoto’s Gion district truly memorable. He shared so many fascinating historical details about each site and location we visited, giving us a deeper appreciation for the history and culture of Kyoto.
One of the highlights was seeing Geisha walking down the street. Miyake was incredibly knowledgeable about Geisha history and traditions and pointed out the trainees by the distinctive way they wear lipstick only on the bottom lip. His insights gave us a fascinating glimpse into a part of Kyoto’s culture that we might otherwise have missed.
He kept a comfortable pace throughout the tour and made sure we had opportunities to rest when appropriate. His knowledge, stories, and insights brought each location to life and gave us plenty of interesting details to think about even after the tour was over.
He also kindly took a photo of our family together at the pagoda, giving us a wonderful memory that we’ll cherish from our trip.
We highly recommend both this tour and Miyake Nobumasa as a guide. If you’re visiting Kyoto, this is a fantastic way to experience the city, learn about its history and traditions, and make lasting memories!
Bre_J, Jul 2026
We used Viator and they...
We used Viator and they booked us through City Unscripted who asks the questions and pairs you with a guide. We were matched with Justine and she was amazing! There were 5 of us and we all had an amazing time! Justine was able to help show us how to use the local transit and showed us amazing places as well as recommended many others! We got to see Tokyo Tower and book tickets to come back later, the Imperial Palace, Hama-rikyu Gardens, and Zojoji Temple. We walked a lot this trip and this was our highest step day!
Valerie_M, Jul 2026
A smooth experience
Our driver was exactly where she had said he would be (we contacted a couple of days before to ascertain) with a large legible sign. We were escorted to a taxi stand where he left us while he located and pulled up our vehicle. All in all the very smooth experience.
Shirley_L, Apr 2026
Nice last day in Japan
Originally I booked a simple transport from Yokohama Cruise Terminal to Haneda Airport. But since our flight back to USA was for mid afternoon, I asked the company to arrange some extra time for additional cost of course for us to add a short tour of Yokahoma before heading to the airport. Everything worked out great. Driver was punctual, helpful and professional. Enjoyed our last day in Japan.
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