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steph_m, May 2026
Relaxing and Stunning Views
I was notified that the original tour I had booked was not full enough and I was requested to join another group. That tour turned out to be wonderful. I liked that it was a small group of seven. It was more intimate and you got to know the people that you were on the tour with. They provided little snacks and water during the drive before and after lunch. Our tour guide was extremely friendly and very informative and just an all-around down to earth young man.
Virginia_D, Mar 2026
Angel our terrific tour guide gave us a wonderful introduction to the Banff story.
Your tour guide makes all the difference. We had Angel and he loves nature. His passion and knowledge showed throughout our tour Exploring Banff National Park.
We thoroughly enjoyed the Johnston Canyon Falls and do go to the cave & see the incredible falls after you enter the Falls. Angel took us to a great spot on the Bow River with great views of white capped mountains. We went to Lake Louise and took photos in the unique ice bar and did a tasting of the maple syrup Park Distillery whiskey…very good! We took fun around Beautiful LakeLouise. .
We did a brief tour thru the Chateau Lake Louise. So elegant!!! The retail boutiques have very unusual upscale jewelry and clothing beyond our budgets! Angel showed us some of his family’s “secret gem locations “ and we were amazed at the views. The next stop was Bows Falls Our next stop was to the scenic @ Bows Falls viewing point to see more beautiful landscape. The last stop was a panoramic view of the sensational Fairmont Springs Hotel which is called the Castle on the Mountain. It is a very elegant hotel with the backdrop of the white capped Sulfur Mountains.
I got to visit inside the hotel @ the bars with gorgeous views. The retail stores are more reasonable priced. Jacquline Inez was the Artist in Residence the week I was visiting March 18-22 and I did purchase a print of her work for a reasonable price. Do visit the Mountain Gallery @ the hotel. Loved all the Canadian artists presented My daughter & I did do the four hour Spa & it was well worth it. We had a very good massage but you also get to enjoy stunning views of the mountains in the indoor and outdoor pools, the steam room & inhalation room. You will absolutely love it!
The best part of this all day tour was Angel our Tour Guide who had endless information to share and so passionate about sharing all of the beauty of Banff National Park, the geology, the wildlife history and the Banff National Park story. We love you Angel! You were very information but we also enjoyed your delightful humor. Thank you Angel for making this tour so enjoyable!
Sophie_W, Mar 2026
Calgary to Banff
The experience was good.
The driver was helpful and friendly.
I think bigger signs for bus transport is needed in the arrivals at Calgary airport.
My partner and I walked up and down in arrivals for a good hour trying to find where the bus was and we thought more information was needed on the bus details. We figured out the bus we needed was a Brewster bus and this was only mentioned once in the ticket details.
Maybe the bus information needs to be more clear.
Raphael_E, Dec 2025
Had a great tour in...
Had a great tour in Calgary. I would say the only unfortunate thing was that the +15 skywalk was closed because it was Christmas Day. Really enjoyed the tour because of Joshua. He shared a lot of information about the places we went to. Also since we mostly walked outside, he always tried to look for places we could stop at to warm up (though not a lot due to the holiday). Honestly would go for another tour if he was the guide!
Bethany_D, Sep 2025
It was a great experience
I had a wonderful day. I was able to relax and just enjoy visiting all of the sites without having to worry about anything.
Murray did a fantastic job. He was fun, energetic and very knowledgeable.
I highly recommend this tour to anyone who wants to see the best sites in Banff!
Nicolette_C, Sep 2025
Breath taking but short
All of the places are stunning and beautiful but the itinerary was not followed due to the tour being late from the morning and the rest of the tours were deducted time. Lunch was supposed to be 1.5 hrs but reduced to 1hr and the rest of the tours were deducted 5 mins each so we only stayed 10 mins per lake which is very very short
Sara_N, Sep 2025
Biking, Bow River, Parks, Art
This is a pedal bike tour with the option to upgrade to an e-bike. I peddled and it was a great evening riding along the bow river and back and forth over some of the bow river bridge crossings on the bike path. We made numerous stop, enjoying the river, street art and parks along the river as well as a bit of the downtown area. This was really enjoyable. I highly recommend this tour. Consider the electric bike option if youre not used to biking. Its a good distance but we'll arrang3d so we had plenty of downhill paths.
Paul_B, Aug 2025
Fabulous Tour
We had the best time at the Calgary Street Art and Craft Beer tour today.
We walked around the Beltline area looking at wonderful pieces of street art. We also had the chance to visit 2 establishments to sample some amazing craft beers. We particularly enjoyed the Four Dogs Taproom which, as well as having a fantastic selection of drinks, is dog themed which we loved.
Our tour guide was Daniel and he was absolutely brilliant. He really made the tour special for us , he was so knowledgeable about the art work and he was great fun.
We understand that this tour may soon be unavailable - please, please keep it on your schedule, it really is a fantastic experience, it would be such a shame to see it disappear.
Many thanks for a great day.
Jim_F, Aug 2025
One of the Best Tours
This was our first visit to Calgary. The tour was fun and interesting, and we learned a lot about the city. Our guide was knowledgeable and made the tour one of the best we’ve been on. We even took her advice on a restaurant for dinner! Five stars all around.
Lindsay_V, Aug 2025
Excellent time!
For my kids first time experience this was a perfect experience! The meet up location was perfect and easy to find. Chinook rafting tour guide and team was very well organized. The flow of the whole experience from A to Z was perfect. I would do it again.
ramona_c, Jun 2025
Fairy Bus's really exceptional staff provided us "above and beyond" service in our travel from Calgary to Banff
We found "Fairy Bus" the best-priced and well-scheduled van service traveling from Calgary to Banff, an excellent option even though we were not leaving for Banff directly from the airport. That is, we'd actually flown into YYC two days earlier to begin our "driving-free" 2-week Western Canada adventure. For convenience we stayed in a nearby airport hotel, from which we could use local public transportation to explore downtown Calgary; we then returned by our hotel's free airport shuttle to catch the Fairy Bus to Banff. That probably diverges from the usual approach to the inter-city transport, but we would recommend that other travelers consider the Fairy Bus as a means of getting to Banff or places en route if making a visit to Calgary itself, not only upon initial arrival in YYC.
The key point we'd emphasize in this review is the difference that a team of really attentive, kind company employees can make to an experience. We found the check-in/dispatch staff at the Fairy Bus desk inside the airport very friendly and helpful, with one staff member coming out to the loading area to make sure we and other passengers got on okay. "Angela" was one such employee I recall, but I want to highly commend also others there and especially the driver (whose name I regrettably failed to get). He not only delivered us safely and in good time to Banff, but he also went far beyond expectations when he found favorite item I'd accidentally left behind in the van. He immediately informed the office staff (which seems a very good team with the drivers), who in turn immediately called me, at the very moment I'd discovered the item missing. The driver then went out of his way to return the rescued item to the desk of our hotel. (which wasn't the drop off hotel). Even our hotel desk staff were deeply impressed with that degree of professionalism and service! We're really glad we booked the Fairy Bus company service (there do seem to be multiple companies to choose among) and would highly recommend it to others traveling between Calgary and Banff.
Helen_L, Jun 2025
We had an excellent...
We had an excellent experience with this service. May was gracious enough to accommodate us despite the fact that it was just me and my daughter riding the van. Dube was very informative of the area and dropped us off in front of our hotel. Overall, I would recommend ABest X to those who want to visit Banff but do not want to rent a car and deal with the parking at most sites.
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