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Half-Day Seasation Premium Speedboat Group Island Hopping Tour

Half-Day Seasation Premium Speedboat Group Island Hopping Tour

Palawan, Philippines

Half-Day Seasation Premium Speedboat Group Island Hopping Tour

Recommended by 90% of travelers
Badge of Excellence
Palawan, Philippines
  • 3 hours (approx.)
  • Mobile ticket
  • Offered in: English

Overview

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Reviews

    4.7
    based on 69 reviews
    Total reviews and rating from Viator & Tripadvisor

    Would love a refund

    Mirsha_H, Jun 2023
    It is the rainy season and the dirt roads turn into mud roads. Our rental car got stuck and we called hours before to inform the office that our car was unable to make it to El Nido. While I understand the cancelation policy, this company should make exceptions when the weather does not permit you to arrive for your reservation. Our car was literally stuck on the road and instead of working with us, the office folks kept calling me to ask if we were coming. I told them multiple times, “we are stuck in the rain on a muddy road.” Ridiculous, I’d love my money back.

    Response from Host, Jun 2023

    Hello Mirsha, Thank you for sharing your feedback regarding your recent experience with our company. We sincerely apologize for the inconvenience and frustration you encountered due to the rainy conditions and subsequent issues with your rental car. We understand the challenges that can arise during the rainy season, especially with dirt roads transforming into muddy conditions. We apologize for any misunderstanding or miscommunication that occurred when you called our office to inform us about your situation. It is unfortunate that we were unable to accommodate your request and make exceptions based on the weather conditions preventing you from reaching El Nido. Once again, we sincerely apologize for the difficulties you faced during your visit and appreciate your feedback.