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Airport Private Round Trip Transportation

Badge of Excellence
Montego Bay, Jamaica
  • 30 minutes (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

    What's Included

    • Sangster International Airport Transfer
    • Air-conditioned vehicle
    • Bottled water
    • Snacks

    Meeting and Pickup

    Pickup points

    Select a pickup point

    Pickup details

    Hotels

    Drop-off points

    Select a drop-off point
    Type to search

    Arranged start time

    Confirm time with the local provider in advance of your experience.
    Select your preferred transportation option to see hours.
    View tour option

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Most travelers can participate
    • This tour/activity will have a maximum of 50 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Featured review

    Nicole_D
    The flight was delayed and the Driver was very understanding and accommodating to us arriving behind schedule which took a lot of stress away from the situation. The Driver was very Good and professional. We have been satisfied with the airport pick up and transfer services.

    Reviews

    4.5
    based on 35 reviews
    Total reviews and rating from Viator & Tripadvisor
    Sort by: Most insightful

    MBJ Airport Transfers

    Stephen_K, Jul 2025
    Nick was incredible..Maade.an extra stop so we could get distilled water. No problem....We had changed hotels and we had us there with no problem.

    Transportation arrived on...

    LaToyia_T, Mar 2025
    Transportation arrived on time, will definitely use this company again when traveling internationally

    Either False Advertisement or Overcharging

    CHUCK_J, Jan 2025
    Upon booking, the system asked for my destination, which was provided, in addition to my return transfer date information. Once in Jamaica, we were told that the price listed on Viator was only for local transportation and we would have to pay an ADDITIONAL $80 to get to our location. I was not given a confirmation for the return transfer, which is TODAY, January 20, 2025 @12:15pm. Hopefully the driver takes my word for it. This is totally unacceptable!!!

    Response from Host, Jan 2025

    You booked the transportation a day before the arrival date and was advised that your hotel is 45mins away and we are not able to provide a private transportation for $30usd. Upon arrival you said you did not get the message they explained it at the desk which you said you understood it you were advised you will be placed on a shared for $30usd total you did not pay $80 and we have the receipts text messages and email to prove that for the return the driver had your name on his pick up list which was sent to him. Also the confirmation was sent to your husband email which the representative at the desk sent to him before you were placed on the bus which you also showed the representative that you had received the email confirmation with your pick up time for the 20th of January 2025. It’s unacceptable that you would write a review lying about the service that was provided

    Good price and overall experience, but here is what you may want to know

    Victor_G, Dec 2024
    Overall experience is good, but here is what you need to know. It is a round-trip transfer. Yet when the reservation was made through viator, there was no way to enter the arrival date, airline and flight#. I texted the customer service to provide this information. Finding the representative at Montego Bay airport may be somewhat tricky. On arrival I was told to find Shaggy at counter#11 before I exit the building of the airport. He wasn't there, but I found him outside by asking reps of other companies.

    Scam.

    Yevgeniy_L, Dec 2024
    Company is a fraud. They let you book the transfer for one price and then couple of days prior to the trip contact you to pay more in cash, claiming that the trip will take longer than stated in the reservation. Cars are old. There are definitely better options out there. For those who are traveling to Riu Palace Aquarelle. The trip takes about 35 to 38 minutes. Don't be fooled into paying extra for it.

    Response from Host, Jan 2025

    Guest was advise that the price thats on the site is for hotels in montego bay and the guest is staying outside of the montego bay also you did not travel with the company so why would you say our cars are old why would you be spreading rumors about a service that you did not take

    Already not good

    carlito_W, Oct 2024
    Paid double the price that I did online. Nick called me and said I had to pay more. I booked online and put both my arrival and departure, it gave me a price which I paid only to get there and was told it would be more than I paid.

    Response from Host, Oct 2024

    Guest was advise that the price thats on the site is for hotels in montego bay and the guest is staying outside of the montego bay since the additional fee which they agree now

    While waiting for...

    Teresa_B, Sep 2024
    While waiting for everyone to board we had a guide that gave suggestions on excursions and things to do. This was a great bonus as it was not expected. I will use this company every time I’m in Jamaica.

    Great Communication....

    Taylor_Q, Aug 2024
    Great Communication. Driver was on time from pick up to drop off. Got us everything we were looking for. Hospitality 10/10

    Very professional I’m a Lab Technician

    Pam, Aug 2024
    The driver was excellent. I forgot to leave him a tip. He was on time outside, waiting for us. He knew exactly where we were going when I did not

    serious cluster, getting...

    Frederick_M, Jun 2024
    serious cluster, getting out of the airport, agent found us, greatly appreciated. Safe ride with our driver made it to our destination.

    Response from Host, Jun 2024

    Thanks for you’re response

    Best Transportation

    Minesh_P, May 2024
    Quick service / easy to find counter/kept me informed via Text message. Picked us up at the resort on time and dropped at airport on time

    Poor communication

    LINDA_W, May 2024
    Have used Viator before with no problems but this time was frustrating. Booked roundtrip pickup from Montego Bay airport to hotel and back. Got pickup time via email for pickup at airport with no mention of return. Usually they provide details of where to connect with them at airport but nothing this time. I asked via email about return trip and was told the driver at airport would give details. At airport it was confusing...we got shuffled from one to another as no one seemed to have our name, We did get to hotel finally but driver had NO info about return and in fact said he did not know who "viator" was. At hotel, myself, the Air Can rep and another hotel staff attempted to contact Viator but never got passed voice mail. And no response. We tried right up to day before travel. We did get back to airport via taxi. On return home, there was an email dated day before travel at almost midnight so communication is sorely lacking. Never again

    Response from Host, May 2024

    Hi just responding to the review seeing where we contacted you about the pick up time from the hotel we sent emails and texts to the number that was provided advising you about the pick up time from the hotel and which desk you should go to at the airport on the arrival date. We can also provide screenshot of the conversation we had prior to coming to the island about your pick up time from the hotel

    Great Service and easy to coordinate with

    lisa_w, May 2024
    I was traveling alone, and the driver was running late, so the people at the desk were kind and found me a tour bus that was leaving next. The return trip was good. On my way back to the airport my driver was Baker, and he was funny and easy to talk to. I will definitely book this again!

    Transport to airport from Hyatt Zilara

    shanice_m, Feb 2024
    Good communication, driver came about 5-10 minutes before pick up time. Ride was smooth, driver was friendly. Remember to tip if all is well 😊 good service is hard to come by

    ...yes... you should

    Alan_R, Nov 2023
    Clean van, super nice, had a great time. Would recommend to anyone, and definitely using the next time Im here

    Had a great time would...

    Conroy_S, Nov 2023
    Had a great time would definitely recommend to anyone the service was great and the driver was friendly

    Very Accommodating

    Nicole_D, Nov 2023
    The flight was delayed and the Driver was very understanding and accommodating to us arriving behind schedule which took a lot of stress away from the situation. The Driver was very Good and professional. We have been satisfied with the airport pick up and transfer services.

    Perfect

    Conroy_S, Nov 2023
    Would definitely recommend Tropical Travels again the service was top tier and the site seeing was great

    From $10.00

    per person

    up to 24 hours before the experience starts (local time)

    Book ahead!
    On average, this is booked 29 days in advance.

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