Kandy to Ella train ride on (Train No: 1015 "Udarata Menike")

Kandy, Sri Lanka

6 to 7 hours (approx.)
Mobile ticket
Offered in: English

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Overview

What's Included

All taxes & service charges.
Scenic train ride to Ella from Peradeniya / Kandy Railway Station

Hotel pickup & drop-off from/to Kandy or Ella.
Food or drinks.
Expenses of personal nature.

Meeting and Pickup

Meeting point

William Gopallawa Mawatha, Kandy, Sri Lanka
Meet Lakpura representative at Kandy Railway station & collect the Train Tickets

End point

Wellawaya-Ella-Kumbalwela Highway, Ella, Sri Lanka

Operating hours
.11:00 am

What To Expect

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
Not recommended for travelers with back problems
Near public transportation

Not wheelchair accessible
Travelers should have a moderate physical fitness level
This tour/activity will have a maximum of 15 travelers

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Reviews

3.7

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Never again

Bev, Sep 2023

Viator buy up multiple tickets under the guise of doing travelers a service. This prevents people from buying tickets directly from the railways as they appear to be fully booked. Viator then sell them at greatly inflated prices. The railway price for our first class ticket was 5000 LKR and Viator charged is 22000 LKR. We bought our tickets 13 days prior to departure and 4 days before leaving Kandy the agent for Viator contacts is saying the train was fully booked and he would try and get us 2 or 3 class tickets. We engaged in numerous messaging via WhatsApp, repeating over and over that we had booked and paid on 19August, we sent screen shots of our electronic tickets from Viator, pointing out that the tickets said a mobile ticket would be accepted. all to no avail. I contacted Viator numerous times who were firstly slow to respond and secondly and frustratingly, just forwarded my emails back to the agent. The agent was not the problem, just the poor person caught in the middle of a very angry tourist and Viator. On the day prior to departure the agent told us he had managed to get 2 first class tickets for our journey that he would "give" us. We were relieved and made arrangements with our Airbnb host and booked a driver to get us to the station. At 10pm, on the night before leaving, we received another message saying we could not go on the train at 11 am (as we had paid for) but had to go at 8.55. We had no choice but to contact our airbnb host at that late hour and make changes with the driver. 4 of our 6 days in Kandy were ruined through stress and frustration. We will not use Viator or associated companies again. Viator claim that feedback is important to them, but I doubt bro much if anything will change.