Carcassonne: Exclusive Private Guided Tour
Carcassonne, France
- 2 to 3 hours (approx.)
- Group discounts
- Mobile ticket
- Offered in: English
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Overview
Discover the historic buildings and winding cobbled streets of Medieval Carcassonne on a walking tour that skips the crowds and heads straight to the hidden gems. Visit the castle and its ramparts, and find romantic squares, picturesque avenues, and dramatic views as you stroll through the Cité like a local. See where poets and painters were inspired by Carcassonne, and stop for photos.
- Ideal for first time visitors to Carcassonne
- Suitable for all abilities and fitness levels—tour can be flexible to suit your needs
- Find out where the best places to eat and drink are from your guide
- Private tour for a more personal experience
What's Included
- Private tour
- Licensed guide
- Entrance to the Castle and Ramparts (only if the 3-hour option is selected)
- Transportation
Meeting and Pickup
Meeting point
- Place du PradoPl. du Prado, 11000 Carcassonne, France
Your guide will be waiting for you at the bottom of "Dame Carcas" statue.
End point
This activity ends back at the meeting point.Itinerary
1
Carcassonne
2 hours • Admission Ticket Free
2
Chateau et Remparts de la Cite de Carcassonne
1 hour • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Service animals allowed
- Near public transportation
- Travelers should have a strong physical fitness level
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
4.0
based on 8 reviews
EllisMark_R, May 2024
We arrived in Carcasonne 2 hours early. Using the address given our map took us to a residential neighborhood. We walked all the way back to town & asked multiple people for directions, but no one seemed to know where this meeting spot was. We tried calling but the call wouldn’t go thru. So we spent our day looking for the meeting spot provided & finally gave up at 4pm.
Response from Host, Jun 2024
Dear customer, we are very sorry about your misfortune, but our meeting point is clearly indicated in the booking, and you also have a detail given to you which is "Your guide will be waiting for you at the bottom of "Dame Carcas" statue." It is used by our customers since 2015, and it is the first time that someone had trouble with it. For the call, we give you the name and telephone number of the tour guide that will do the tour for you, and if he/she is already on tour when you call, you don't get answers that is normal. Sorry again for all your experience, but for almost 10 years that we work for Carcassonne, first time we have this return. Regards AKOPSO
Sara_A, Aug 2023
Jaqueline did a wonderful job of telling the story of Carcassone cite, making it humorous and exciting for our kids. She is unique and fun and I would recommend her for this tour!
There were a couple of issues, however- on the Viator end of things. First of all, the directions and address for our meeting spot were not correct or clear. This made us over 30 min late and had to pay for a taxi.
Also, I learned that Jaqueline only gets paid $150 for the tour, while we paid $400!. Shame on you Viator, for not passing the profits on to those doing the work. We won’t book with Viator again.
Response from Host, Oct 2025
Dear Sara,
Thank you for your return on your experience with our tour guide "Jacqueline". Concerning the meeting point, I have checked and you had the correct meeting point, It seems like you did the mistake yourself. Concerning the selling price, Viator is taking 30% of commission, and we have 20% of french VAT, the rest is split between our agency and the tour guide. Important to clear that point.
Regards AKOPSO
Itamar_H, Jul 2023
Gwendoline was very knowledgeable and brought a lot of personality to the tour. She did a great job of engaging my three daughters (14, 12 and 10). I highly recommend!
Kelly_H, Oct 2022
Jacqueline was introduced as the best tour guide in Carcassonne and I'd have to agree! Super knowledgeable about the history of Carcassonne and took us on a lovely walking tour of the castle. I'd recommend doing some reading ahead of time so you have questions or go with a larger group to get more out of it.
Gary_Z, Sep 2022
The knowledge our guide Caroline had of architecture and history . A perfect explanation in good English
Paul_R, Jul 2022
Morgane was a fantastic guide! We had such a great time. Her knowledge of the history, construction and stories about Carcassone was excellent. We highly recommend.
Madonna_B, Jun 2022
Jacqueline was fantastic. She brought the history of the Medieval Cite alive. She was a fabulous story teller and funny. One of our favorite tours ever!
From $316.38
per personup to 24 hours before the experience starts (local time)
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