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Mt Fuji and Hakone 1-Day Bus Tour Return by Bullet Train

Recommended by 96% of travelers
Badge of Excellence
Tokyo, Japan
Very popular!
10+ bookings in the past 6 hours.
+46
  • 11 hours (approx.)
  • Mobile ticket
  • Offered in: English

Why travelers loved this

4.8
·
· Deepak_S ·
Jul 2026
Masa, our tour guide, is amazing. Great to see Mt Fuji, Hakone ropeway, and the cruise. Although mt Fuji and cruise were short, less than 30-45 mins each, it was well worth it. It was cool to see the volcano area with sulfur. Great tour.
· Ann_D ·
Sep 2026
This day trip with Ake, our guide for the day, was much enjoyed. We were delighted to be able to see the top of Mt Fuji, both while on the mountain and from the lake cruise. We also enjoyed the rope car and cruise, finishing with our first experience of the bullet train.

Overview

    What's Included

    • A Professional English Speaking Tour Guide
    • Air Conditioned Bus with free WiFi
    • Pick up from Matsuya Ginza(7:20am) or LOVE Shinjuku(7:50am)
    • Bullet train ticket to Tokyo station
    • Multilingual Audio Guidance
    • Hakone Ropeway fee
    • Lake Ashi Cruise fee
    • Buffet Lunch (If selected)
    • Vegetarian and Muslim-friendly Lunch available. Please request upon booking. (who ordered lunch)
    • If you have a severe restriction about food, please book without lunch and bring your own lunch.
    • Gratuity (not obligatory)
    • Food and drinks
    • Hotel Pick up and Drop-off service (Only one planned point for all customers)

    Meeting and Pickup

    Meeting points

    Select a meeting point
    Type to search

    End point

    • Tokyo Station
      1 Chome-9 Marunouchi, Chiyoda City, Tokyo 100-0005, Japan

      Customer will go to Odawara station, then take bullet train from Odawara station to Tokyo station.

    Itinerary

    1

    Mt. Fuji 5th Station

    30 minutes • Admission Ticket Free

    2

    Mount Fuji

    40 minutes • Admission Ticket Included

    Fuji-Hakone-Izu National Park (Pass By)

    3

    Hakone Ropeway

    30 minutes • Admission Ticket Included

    4

    Lake Ashinoko

    30 minutes • Admission Ticket Included

    5

    Odawara Station Tourist Information Center

    5 minutes • Admission Ticket Not Included

    6

    Tokyo Station Gallery

    5 minutes • Admission Ticket Not Included

    Additional Info

    • Confirmation will be received within 48 hours of booking, subject to availability
    • Not wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Infants must sit on laps
    • Not recommended for pregnant travelers
    • No heart problems or other serious medical conditions
    • Most travelers can participate
    • Audio guidance in English, Spanish, French, Italian, German, Portuguese and Ukraine
    • Free Wi-Fi service on the bus
    • You may state any specific dietary requirements when you booked the tour with lunch.
    • Itinerary order is subject to change depending on traffic, weather or any operational reasons.
    • If any of the visiting places is closed, we will try to attend an alternative place.
    • The lunch/restaurant may change due to operational reasons.
    • Some time schedules are based on 2025. They may be adjusted in 2026.
    • Please note that you will not be able to bring a large luggage that exceeds the total height, width and length of 160cm onto non-reserved cars of the Shinkansen. (E.g. 80cm x 50cm x 30cm)
    • If you have a JR pass, please book our "Return by Bus" product (https://www.viator.com/tours/Tokyo/Mt-Fuji-and-Hakone-1-Day-Bus-Tour-by-Bus/d334-28575P39)
    • Customers who need each options will be charged more for changes on the day, therefore please select with lunch option or Bullet train option in advance
    • Please​ let​ us​ know​ your​ booking​ numbers​ and​ total​​ number​ of​ people​ before​ the​ tour​ if​ you​ have​ several​ bookings​ or​ if​ you​ have​ booked​ separatly.
    • Due to the weather conditions, traffic conditions, or suspension of operation, we may have a possibility not to achieve all the activities. The tour will be attending to following alternative places or giving out a gift as a compensation depending on a situation at that time. Refunds will not be given for these changes. (Swan Lake Cruise Ship on Lake Yamanaka, Lake Ashinoko sightseeing boat, Odawara Castle, Oshino Hakkai, Hakone Sekisho, Minaka Odawara, Fujisan World Heritage Center, Hakone Shrine)
    • If you are late for the tour start time, you will not be able to join the tour mid-way.
    • We will attend an alternative place instead of 5th station due to traffic regulation of Mt Fuji hill climb on 7th June.
    • Please​ handle​ the​ loading​ and​ unloading​ of​ your​ luggage​ from​ the​ trunk​ yourself.​ (Including​ wheelchairs,​ stroller​ etc..)
    • The buffet offers the same menu for all guests, but there are dishes that vegetarians and those seeking Muslim-friendly options can enjoy. However, please note that we do not cater to following dietary requirements: Vegan, Halal, Pure vegetarian, Gluten free, and Allergy-friendly meals.
    • All weekend and Japanese public holiday tours will depart only from Shinjuku at 7:30 to avoid the traffic congestion.
    • Not recommended for those suffering from asthma
    • This tour/activity will have a maximum of 43 travelers

    Frequently Asked Questions (2)

    Q:Is gluten-free or Halal lunch available?

    A:Lunch is provided as a buffet with nutrition labels. Options may vary seasonally, and gluten-free choices may be limited. Typical items generally include rice, vegetable soup, fruits, salads, vegetables, fried noodles (contains pork), bread, desserts, and drinks. Halal-certified meals are not available, but non-pork and non-alcohol options are provided.

    Jan 2026

    The answers provided are based on answers previously given by the tour provider to customers’ questions.

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Reviews

    4.8
    based on 32,234 reviews
    Total reviews and rating from Viator & Tripadvisor
    Sort by: Most recent

    Our tour guide made it fun and educational

    MaryEllen_G, Sep 2026
    Our tour guide was Na-chan and she was excellent! She and the driver were very friendly. I was surprised to learn that she was fairly new to doing this tour. She made sure that those that did not speak English had a device that translates what she was saying. She was very knowledgeable and educated us on how Mount Fuji was formed. She also taught us some basic Japanese phrases and made it fun by testing us later on in the trip. Even though it was a cloudy day, we were able to see the top of Mount Fuji when we got to station five. Overall, it was a great trip and I highly recommend it.

    Mt Fuji and Hakone tour

    Jon_A, Sep 2026
    The tour is mostly on the bus. Now our tour guide Aki made the day wonderful and was very pleasant the entire time. The sights and stops were quick. Although being on a bus made we were able to see part of Japan at a slower speed than the trains or by taking a car.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Our tour guide, Lovely, gave us a lovely day!

    Roy_H, Sep 2026
    This is a very interesting and fun filled day. We learned so much! A great way to learn about the Japanese history and culture. We had an exceptional tour guide. Fun, knowledgeable and helpful. Lovely is the best.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Pays to spend time to organise your own individual trips !

    Paul_y, Sep 2026
    The only trip we booked in a 3 wk Japan stay we did not organise ourselves. Weather was not the best but they still went ahead with the trip. Difficult to find the meet point with google maps putting it inside a tower block, a lot of waiting around to go to the next collection point (a couple found their taxi ride to the first pick up point was wasted as second pick up point around the corner from their hotel). Bus was fine, our guide was the best part of the trip, engaging and informative and did a very good job despite what turned out to be a very bad and rigid itinerary. Mount fugitive was covered in mist and rain so nothing to see, dropped at a sponsored souvenir shop to wait around for the bus to go. Bus went just as it was clearing so very frustrating (inflexible). Cable car to active volcano was a let down, nothing much to see and then expecting the second cable car to take you up to something more impressive, actually took you down the other side for a bus pick up (Pointless). We opted for lunch which was a good buffet with new things to taste and very good ice cream to finish. Then onto the boat (a copy of a European galley like we have the Mathew in Bristol) for a crater lake trip which had nothing interesting as went from one side to the other as the weather improved. Took 6 pictures on the trip. The only beneficial thing was our first experience of the bullet train to get back to Tokyo which set us up for the rest of our long distant train travel. Overall a wasted day, wasted money and on reflection would have been better to hire a car and drive to have the flexibility to enjoy all the interesting things and stop where wanted and not where instructed. I will be forever teased for organising the worst trip of our 3 week stay and for not seeing Mount Fuji up close !

    Response from Host, Sep 2026

    Thank you for joining our tour and for sharing your review. We are very happy to hear that you enjoyed the tour and appreciated your guide’s service. Although Mt. Fuji was hidden by the weather, we hope you still had a memorable experience in Japan. We are sorry to hear that this tour didn’t match your expectations. We shall share your opinion in our company and will work for improvement for the future. Best regards, Japan Panoramic Tours

    Lovely the lovely tour guide

    Jenna_B, Sep 2026
    Lovely was amazing! She was funny and very informative. The knowledge she has on Japanese history is quite impressive.

    Response from Host, Sep 2026

    Thank you very much for your wonderful review! We’re truly happy to hear that you enjoyed the tour and had a memorable time with us. Your kind words mean a lot to our team, and your guide will be especially honored by your feedback. Best regards, Japan Panoramic Tours

    Guide was efficient and like able .

    Julia_D, Sep 2026
    Nathan was a superior tour guide and her English was perfect. Have toured other countries with Viator and sometimes it is very difficult to understand our guide. She also didn’t yammer in and in about facts that we all knew.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Mt Fuji and Hakone Tour

    Debbie_M, Sep 2026
    We had a fantastic tour with Na-chan! She was a perfect tour guide, with the exact right amount of knowledge, friendliness, enthusiasm and fun! We experienced a lot of fog and clouds, but we didn’t mind. The tour was enjoyable from beginning to end, with a delicious lunch in the middle. We will be bringing our friends on this tour again!!

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Weather

    Brent_B, Sep 2026
    A good tour, but weather will likely make views of Mt Fuji difficult. The other parts of the tour were informative and interesting. Our guide, Na-Chan was excellent.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Very nice day trip with...

    Dongming_Z, Sep 2026
    Very nice day trip with the pleasant tour guide, Na-Shan. She is knowledgeable and pleasant. Did a great job as a tour guide.

    Response from Host, Sep 2026

    We are very happy to help you for the unforgettable experience. Have a wonderful time here! Thank you for joining our tour! Best regards, Japan Panoramic Tours

    Lovely made the day!!!

    Lisa_B, Sep 2026
    Due to bad weather we could not see the mountain but we did go to the 5th station, complete the cable car ride and boat cruise. Our guide, Lovely, was fantastic Very happy, helpful and full of knowledge. She made the day a great experience.

    Response from Host, Sep 2026

    A big thank you for your thoughtful review! It’s customers like you that inspire us to keep improving. We hope to have the pleasure of hosting you again soon! Best regards, Japan Panoramic Tours

    Save your money

    Bruce_S, Sep 2026
    Tour drastically changed enroute to Mt Fuji due to heavy traffic -Mt Fuji visit delayed & lunch stop brought forward to around 11am (very good lunch) but too close to breakfast. Hanoke cablecar ride cancelled & lousy calico bag offered in compensation - tour guide nice but inexperienced - this is definitely not a recommended or value for money experience

    Response from Host, Sep 2026

    Thank you for your review. We sincerely apologize for any inconvenience caused by the alternative arrangements made during the recent tour due to adverse weather conditions. We understand that the change in itinerary may not have met your expectations, and we genuinely appreciate your feedback. Please know that our decisions regarding itinerary adjustments are made with safety and well-being of our customers as our top priority. We value your feedback and will use it to improve our services in the future. Once again thank you for your understanding. Best regards, Japan Panoramic Tours

    Great Time

    Edward_P, Sep 2026
    We had a great time. Our tour guide Meg did an outstanding job. Our day started with a traffic delay because of an accident down the road from us. Meg was able to overcome this delay with her fantastic personality. Once we got going we accomplished a lot.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    We had such high hopes...

    Megan_M, Sep 2026
    We had such high hopes for this tour and unfortunately it was a disaster. What was supposed to be a 2 hour drive to Mt. Fuji ended up being a 5 hour drive in traffic with no water and no bathroom breaks. We were so late to the scheduled activities that they cut all plans for Hakone and rerouted us to a different lake for a 20 minute lake tour on a very low quality boat. Once we finally got to Mt. Fuji late in the day the clouds had rolled in (after a sunny morning). We thought the day was finally over at 5:00pm when we were informed there would be another 2 hour drive back to the train station, which turned into 4 hours again with traffic. We did not return back to Tokyo until 9:30pm. We understand that traffic can be unpredictable, but our tour guide did a very bad job communicating what was happening throughout the day, gave us no indication about the changes in plan, and did not communicate traffic and arrival times. The company has also not issued any kind of apology or refund information. I have traveled extensively and used Viator for booking many many times and this was the worst tour experience I have ever had.

    Response from Host, Sep 2026

    Thank you for sharing your experience. We sincerely regret that the heavy traffic, unexpected itinerary changes, and extended travel time made your day so disappointing. As explained in our tour information, the itinerary and visiting locations may need to change due to traffic, weather, or operational conditions, and unfortunately these circumstances affected the schedule significantly on your tour day. We also understand your concern regarding the limited communication about delays and changes, and we apologize if our guide did not provide sufficient updates throughout the day. While some circumstances were beyond our control, we recognize that clearer communication could have made the situation less stressful for you. When activities cannot be completed because of weather, traffic, or operational restrictions, our policy is to provide an alternative activity or compensation depending on the circumstances. We appreciate your feedback and will share your comments with our tour and guide teams to improve communication and handling of unexpected delays. Best regards, Japan Panoramic Tours

    Don’t do it

    Brody_R, Sep 2026
    There was poor communication about transit times. It says 2 hours on the website and then ended up being 5 hours to our first stop. I am 6 months pregnant and there were no bathrooms, no waters, and super overwhelming to have that dropped on us mid-bus ride. We ended up missing every single one of our stops (there were 3), saw no sights, and got zero say in how the day was re-organized. The day ended up being over 12 hours in a bus without any experiences and refused to refund us, even tho there wasn’t communication on the delays due to holidays, traffic etc. Would not recommend at all. The only perk is that our guide Aki was really, really kind and good at her job. It was just the head office that blew it.

    Response from Host, Sep 2026

    Thank you for sharing your experience, and we sincerely apologize for the frustration and discomfort you experienced during the tour. We understand how stressful the unexpected delays and limited access to water and bathroom facilities must have been. Our tour information explains that travel times and the itinerary may be affected by traffic, weather, holidays, or other operational circumstances, and in such situations alternative plans or visiting locations may be arranged to keep the tour moving. We would like to clarify that, although the original itinerary had to be changed significantly due to the traffic conditions, alternative arrangements were made, which is stated on the booking page too. We are nevertheless sorry that the delays significantly reduced the time available for sightseeing and made the day much longer and more stressful than expected. We also acknowledge your concern about communication and agree that clearer and more frequent updates regarding the delays and changes would have improved your experience. We truly appreciate your kind words about Aki and will share your compliments with her, while also taking your feedback seriously as we work to improve communication and the handling of unexpected situations. Best regards, Japan Panoramic Tours

    Enjoyable and enthusiastic

    Maddison_R, Sep 2026
    Lovely was a wonderful guide, she was very helpful as there were some issues with our tickets from to having to change dates due our previous booking being cancellation based on weather, she is super joyful and enthusiastic and is full of knowledge, whilst the weather was unfortunately not very giving and with limited visibility due to rain and fog giving us a lack luster experience overall it was enjoyable, we enjoyed the free time to explore the areas as we could see the things we wanted to without feeling rushed as long as we were back at the given return time. The lunch was full of verity and was quite pleasant.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    0/10 - would not recommend

    Jessica_A, Sep 2026
    From the initial two hour bus ride being extended to five hours, the lunch being absolutely terrible, the Hakone cable car and boat cruise being canceled, arriving at Mt Fuji so late that it was already getting dark, to finally not get back to the Shinkansen until after 9 PM, this entire tour was a bust. Our tour guide was lovely and doing the best with what she was given, but I don’t believe that this tour company did not know our day would be so affected by holiday traffic. I requested a refund and was denied, alternative “compensation“ was offered in the form of a small tin of Japanese candy. We missed our final evening in Japan because of the delays on the tour, I hardly think candy is a fair compensation for the company’s dishonesty.

    Response from Host, Sep 2026

    Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience caused by the significant delays and changes to the itinerary. While traffic conditions and operational changes can unfortunately affect the itinerary, as explained on our tour page before booking, we understand that the extent of the delays made this experience particularly difficult for you. We are also sorry that the alternative compensation provided did not feel appropriate given the inconvenience you experienced. We truly appreciate your kind words about our guide, who did her best to assist throughout the challenging day, and we will use your feedback to improve our communication and handling of unexpected disruptions in the future. Best regards, Japan Panoramic Tours

    Shame on the administration of this tour!!!!!

    Maureen_R, Sep 2026
    Poorly planned by administration of tour company.The itinerary was not possible during Silver Week. The supposed 2 hour bus ride turned into 5+ hours of bus ride to first venue due to holiday exodus of travelers from Tokyo. All free time and some activities were forfeited. Spent 90% of the 14 1/2 hours of the tour in bus travel. Again, we feel this is due to the tour administrators’ poor planning. Our tour guide did her best to make accommodations. But, we felt sorry for her in this difficult situation. Additionally, the information provided stated we would return to our starting place. We did not. After the bullet train, we needed to take a JR line back to Shinjuku Station which cost us additional money. All in all, we felt this was a totally wasted day and money. It was by far the worst day of our 25 day trip in Japan.

    Response from Host, Sep 2026

    Thank​ you​ for​ your​ feedback. We​ appreciate​ your​ words​ regarding​ the​ matter.​ It​ is​ unfortunate​ that​ the​ activities​ that​ took​ place​ on​ the​ tour​ day​ did​ not​ match​ your​ expectations. But​ since​ Mt.​ Fuji​ is​ about​ 100​ and​ few​ kilometers​ away​ from​ Tokyo​ and​ also​ our​ tour​ incorporates​ traveling​ to​ Hakone​ area​ (another​ prefecture​ from​ where​ Mt.​ Fuji​ is),​ it​ hence results for​ the​ bus​ ride​ to​ get​ a​ little​ extended.​ With​ this,​ our​ tour​ takes​ you​ to​ 3​ different​ prefectures​ in​ one​ day​ which​ if​ one​ had​ to​ do​ on their​ own​ would​ not​ be​ possible​ at​ any​ cost.​ We​ appreciate​ your​ understanding​ on​ the​ matter​ and​ wish​ you​ a​ lovely​ stay​ for​ the​ rest​ of​ the​ period​ here​ in​ Japan.​ Best​ regards, Japan​ Panoramic​ Tours

    Terrible experience

    Jane_A, Sep 2026
    Unfortunately we were stuck in a 4hr traffic jam, appreciate this was totally outside of the tour operators control however, the tour was adapted which meant we missed out on over 2 parts of the tour, we were relocated to a different lake, they removed the cable cars and took us to 5th station when it became dark. The lunch was stone cold and we stopped there for nearly 50mins a pointless stop. Then we headed to the bullet train and were advised it was only a short ride in the bus, let’s roll on 3hrs and then we finally made the bullet train, which was in the pitch black. The tour guide was lovely and really tried to recover the day however the tour operating company made terrible decisions when changing the itinerary. Not a good experience, requested a partial refund to recover costs of missing the cable cars and it was rejected, not the outcome I expect.

    Response from Host, Sep 2026

    Thank​ you​ for​ your​ feedback. We​ appreciate​ your​ words​ regarding​ the​ matter.​ It​ is​ unfortunate​ that​ the​ activities​ that​ took​ place​ on​ the​ tour​ day​ did​ not​ match​ your​ expectations. But​ since​ Mt.​ Fuji​ is​ about​ 100​ and​ few​ kilometers​ away​ from​ Tokyo​ and​ also​ our​ tour​ incorporates​ traveling​ to​ Hakone​ area​ (another​ prefecture​ from​ where​ Mt.​ Fuji​ is),​ it​ hence results for​ the​ bus​ ride​ to​ get​ a​ little​ extended.​ With​ this,​ our​ tour​ takes​ you​ to​ 3​ different​ prefectures​ in​ one​ day​ which​ if​ one​ had​ to​ do​ on their​ own​ would​ not​ be​ possible​ at​ any​ cost.​ We​ appreciate​ your​ understanding​ on​ the​ matter​ and​ wish​ you​ a​ lovely​ stay​ for​ the​ rest​ of​ the​ period​ here​ in​ Japan.​ Best​ regards, Japan​ Panoramic​ Tours

    Do not go on if you value your time!

    Daniel_P, Sep 2026
    This was an absolutely horrible experience. The vendor failed to mention that there would be significant delays, which they were aware of. This caused everyone in our group to miss other plans we all had latter in the day. If given the option, many would have skipped the entire tour rather than loosing a day of their trip stuck in a hot bus. Once they informed us of the delays, the wouldn’t even give us the option to get out until we were so far away from public transport it didn’t make sense to leave. I can’t stress how much this has been the worst experience I’ve been on with Viator.

    Response from Host, Sep 2026

    Thank you for joining our tour. We are sorry to hear that this tour didn’t match your expectations. We shall share your opinion in our company and will work for improvement for the future. Best regards, Japan Panoramic Tours

    Absolutely horrible...

    RaymondJ_F, Sep 2026
    Absolutely horrible experience. We were told it would take two hours to get to our first destination and it took over four hours because of this we had to stop for a 30 minute break for the bus driver as we were told. This is the law afterwards we started with lunch instead of the first activity because we were so far behind in time they never let us know. There was heavy traffic and that we would have so many delays towards the end of it. We were told we would be back to the train station by seven but did not get back until after 9 PM by the time we got back to this train station and took a connecting train to get back to our hotel we did not arrive until nearly 11 PM. If you want to spend a full day sitting on a bus and frustrated this would be the tour. Everyone in the group is requesting a full refund. I would not recommend doing this.

    Response from Host, Sep 2026

    Thank you for joining our tour. We are sorry to hear that this tour didn’t match your expectations. We shall share your opinion in our company and will work for improvement for the future. Best regards, Japan Panoramic Tours

    Head or Tails - toss up - House always wins.

    Joseph_T, Sep 2026
    Went up to Mt Fuji 5th station just to the Souvenir store to spent more money & back, did not see the Mt. at all. Lunch was crappy. Hakone Ropeway was cancelled due to lack of time?? Lake Ashi Cruise was announced cancelled due to time & not weather related, Bullet Train was ok. The whole tour was a toss up - head or tails, don't know who wins. Humbly request for a refund. The trip was a total failure. not sure what's the best time to visit. Oregon Mt Hood is way better than this adventure.

    Response from Host, Sep 2026

    We sincerely apologize that you were unable to enjoy the experience you had hoped for during the tour. We are truly sorry that the itinerary and activities did not meet your expectations, and we understand how disappointing that must have been. Regarding the view of Mt. Fuji, visibility depends greatly on weather and cloud conditions, so unfortunately it is something we cannot guarantee. We also regret that the other parts of the tour did not provide you with an enjoyable experience. We sincerely appreciate you sharing your feedback, and we will take your comments seriously as we continue working to improve our tours and services. Once again, we are very sorry that the day turned out this way, and we appreciate your understanding. Best regards, Japan Panoramic Tours

    Good times

    Jim_M, Sep 2026
    It was a good trip, more than I expected. Na/chan was full of information. Boat ride was pleasant the Hakone ropeway was a great time.

    Response from Host, Sep 2026

    Thank you very much for your wonderful review! We’re truly happy to hear that you enjoyed the tour and had a memorable time with us. Your kind words mean a lot to our team, and your guide will be especially honored by your feedback. Best regards, Japan Panoramic Tours

    Well organised day out of...

    Carol_M, Sep 2026
    Well organised day out of the city, opportunity to see some of the countryside. Our guide Mia was very organised and kept the group on track, was very knowledgeable and helpful and it was clear to see she was very passionate about her job.

    Response from Host, Sep 2026

    A big thank you for your thoughtful review! It’s customers like you that inspire us to keep improving. We hope to have the pleasure of hosting you again soon! Best regards, Japan Panoramic Tours

    Partial Refund Should Be Offered

    Karen_A, Sep 2026
    Weather played a major factor. Although weather is not something these tour companies can control, there is a principle in the matter when the main attraction of the tour is not accessible. They know the weather… and should disclose that visiting the mountain during certain months that the visibility for that mountain can ultimately be a gamble prior to anyone purchasing this tour. Mt Fuji was the highlight and not experienced. And in turn alternative attractions should be available to make up for what can’t be provided. We couldn’t even be taken near it. We never had any direction of where Mt. Fuji was since it was overcast and rainy. We were promised alternatives to the trip but I am not sure if it was a language barrier or miscommunication but we weren’t taken to those additional places in place of Mt Fuji. In the end we were done fairly early. I would say that a tour company should have some consideration if they can’t provide the full experience. In the end we got half the experience and they didn’t make up for it. Even a partial refund should be offered but they denied my request. For that reason I’m rating it low.

    Response from Host, Sep 2026

    Thank you for joining our tour. We are sorry to hear that this tour didn’t match your expectations. We shall share your opinion in our company and will work for improvement for the future. Best regards, Japan Panoramic Tours

    Very good trip but...

    Slapal_J, Sep 2026
    Very good trip but depending on weather. If the weatherv is bad, it is no reason to go to station 5 at Mt. Fuji.

    Response from Host, Sep 2026

    Thank you very much for your wonderful review! We’re truly happy to hear that you enjoyed the tour and had a memorable time with us. Your kind words mean a lot to our team, and your guide will be especially honored by your feedback. Best regards, Japan Panoramic Tours

    Tour good. Luncheon horrible

    Myra_G, Sep 2026
    The tour was great despite the weather ( it rained) but our tour guide, Alki, was amazing. The luncheon was horrible to say the least, Cold food , tea out of a push button dispenser, horrible tasting food. Very disappointing

    Response from Host, Sep 2026

    Thank you sincerely for your generous review. We are honored to have been part of your journey and are delighted to hear that you had such a positive experience. Your kind feedback is greatly appreciated by our entire team. We look forward to the opportunity of serving you again in the future. Best regards, Japan Panoramic Tours

    Itinerary was good but we...

    Laura_H, Sep 2026
    Itinerary was good but we thought we’d be able to take pictures at the gate and you only go by it in a boat We had a very foggy day so we should have skipped the cable car and gone up to the shrine because the ground level was clear.

    Response from Host, Sep 2026

    Thank you for sharing your experience. We’re sorry the fog affected your visit. As long as the ropeway is operating, we follow the planned itinerary, while the shrine is simply an alternative option in case of unexpected circumstances. We appreciate your understanding and hope you still enjoyed the day. Best regards, Japan Panoramic Tours

    Mount Fuji day trip from Tokyo

    Marcelle_M, Sep 2026
    Day trip from Tokyo with English speaking guide. Left on bus in the morning, and on our way to Mount Fuji. We were able to see the mountain. First stop was on Mount Fuji, cold and rainy. So we didn’t stay very long. Next stop was a buffet lunch. That was adequate but not great. After that We went on an amazing gondola ride up to the top of a volcano, and then down the other side to a lake where we got on a pirate ship for a Lake Cruise. The lake was beautiful and relaxing. Then we were dropped off at the bullet train Station for a ride back into Tokyo. Overall, great trip. Our guide was very nice and informative.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Would Recommend

    Ann_D, Sep 2026
    This day trip with Ake, our guide for the day, was much enjoyed. We were delighted to be able to see the top of Mt Fuji, both while on the mountain and from the lake cruise. We also enjoyed the rope car and cruise, finishing with our first experience of the bullet train.

    Response from Host, Sep 2026

    Thank you for joining our tour and great review! Your guide will be honored to hear your positive comments. We hope your whole experience in Japan will be a memorable one! Best regards, Japan Panoramic Tours

    Mt Fuji, Hakone Ropeway, Lake Ashi cruise

    Maureen_B, Sep 2026
    Terrific tour guide Hiro who was both entertaining and knowledgeable about Japan's history and culture. Lunch was a little cold but plenty of it. We covered a lot but it all went very smoothly

    Response from Host, Sep 2026

    We are very happy to help you for the unforgettable experience. Have a wonderful time here! Thank you for joining our tour! Best regards, Japan Panoramic Tours
    Member Pricing
    From

    $151.94

    per person
    Was $159.94(-5%)

    up to 24 hours before the experience starts (local time)

    Book ahead!
    On average, this is booked 47 days in advance.

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