Maison Cailler Tours and Tickets
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What are people saying about Maison Cailler
steve, Jul 2026
Rich and rewarding
Steve was superb. He guided us through our tours as to what to expect and how to use our time. On our individual time, he offered multiple ideas of how to use our time. On the way back, he showed us several interesting places we had not expected. Our time with him was rich
Liza_M, Jun 2026
Great tour in Bern
Small group, very personal service, great simple tour outside Bern where you visit several spots. Our tour guide Steve was excellent. He provided us with great information and conversation and we learned a lot about Switzerland. He made a great suggestion for lunch, gave us free time to explore on our own, and offered to take pictures of us at the tour stops. Highly recommend this tour and Steve as a guide.
Ryan_M, Nov 2025
Beautiful town, great time.
Really fun trip - we had the guide to ourselves, and when we did not spend a whole lot of time in the chocolate factory, got a bonus visit to a winery! The town of Guyeres was really fun - the castle was excellent, as was the the H.R. Geiger museum. Would absolutely recommend
Evans_V, Apr 2025
we got Swiss cheese and Swiss chocolate
Such a delightful and delicious day! Exploring the medieval town of Gruyères felt like stepping into a fairytale. The visit to the cheese factory was fun and informative (and tasty!), and the Maison Cailler chocolate experience was the perfect sweet ending. Our guide kept everything relaxed and well-organized. A must-do if you're in Bern and want a mix of culture, history, and Swiss treats!
Cindy_M, Sept 2025
Beautifully scenic and tasty experience!
Mike was a perfect, knowledgeable host/guide, and the two main venues were fun and interesting. We also stopped along the way at a few scenic photo stops of the beautiful Gruyère region, which very much enhanced the whole experience.!
Claudette_P, Apr 2025
not a typical group tour
we travelled by train to the cheese factory (which is nice to see). Best was the time we spend at Gruyères and our guide Roland gave us the possibility to explore it at our own. The chocolate factory was crowded but our guide had pre-booked slots and we tasted a lot of chocolate.
Can recommend it, as we had a lot of free time for us and were not forced to be with the group all the time, even there were just two others with us.
Brody_V, May 2024
Castles, cheese, and chocolate
Our tour guide was very knowledgeable during our trip to Gruyère. The Cheese and Chocolate factory were exceptional to learn about and walk through. Everything is taken care of for you so you don’t have to worry about planning. The views were stunning from the castle grounds. Would recommend and do again in the future.
Basil_I, Apr 2024
The chocolate tour was...
The chocolate tour was the best part of our tour. The Mountain View’s were beautiful. We really enjoyed the castle tour.
Katie_G, Mar 2024
Must do!
Local flavors, beautiful area, great scenery and history. Tour company is marvelous, helpful, adds true local knowledge and isn't some large non local firm. Thank you Mike!
Sanyo_L, Mar 2026
The Best Way to Learn About Quality Cheese and Chocolate
My family loved all of the interesting facts about cheese making in Gruyères. The interactive tour was obviously geared towards children, but we all really enjoyed it (our daughter is 21). We watched the cheese being made in real time. The town of Gruyères was charming and we enjoyed the self guided castle tour. We had lunch at Chalet de Gruyeres and it was the best fondue we’d ever had. Then it got even better! The self guided audio tour at Caillers chocolate factory was really impressive. It was interactive and very informative, from the harvesting of the cocoa beans in Africa (and the way those farmers are treated) to their relationships with the dairy farmers, to the last step of packaging the final product. The taste testing was a big plus for us - so many to try, and so delicious!
Lara_R, Apr 2025
A lovely full-day tour for cheese, chocolate, and scenery
My mother and I met Christoph at the train station in the morning and headed out for our day. He guided us easily through the efficient Swiss transportation system first to Gruyere with its cheese factory and lovely town and then on to Maison Callier for a very thorough tour of the chocolate factory. All the while, Christoph provided information about the area and answered our many questions of life in Switzerland. We had good conversations, and he was very attentive and helpful with my 80-year-old mother. It was a very entertaining and educational day.
Maison Cailler
5.0
(597)
Know before you go
Ways to explore
How to get there
When to visit

Kids under 16 get free admission when accompanied by an adult.
Allow 60 to 90 minutes to tour the chocolaterie.
This attraction is wheelchair accessible.
Interactive guides are available in a wide variety of languages, including English.
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