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What are people saying about Hilo

Paulette_J, Oct 2026
Highly recommend this...
Highly recommend this tour. A great way to spend our day in Hilo seeing waterfalls and Hawaii Volcano National Park including walking through lava tube. Rae was a great guide giving lots of history and information about Hilo. We made stops at candy factory and they had the best chicken macadamia nut salad sandwich for lunch and Hilo shave ice for a sweet treat at the end of our tour.
Kimberly_S, Oct 2026
Great tour of Volcano National Park
Aaron was great with Pualena Tours. Meeting spot was inside the cruise terminal. Very informative and safe. He was prepared with umbrellas, snacks and water. Highly recommend. FYI, walking inside the lava tube is uneven with puddles and low ceilings at times. Wear sturdy walking shoes.
Connie_P, Oct 2026
Great tour guide!
Our tour guide, Karen, was the best! She made us feel welcome and shared many of her own experiences in relationship to the places we were seeing. Despite the weather being foggy and rainy up on the mountain, she made our day most enjoyable!!! Rainbow Falls was one of the highlights of the tour!
Brittany_K, Oct 2026
This was a fantastic tour...
This was a fantastic tour that covered everything we wanted to see in Hilo, from Hawaiʻi Volcanoes National Park and Rainbow Falls to several historical landmarks, all with great stories along the way! Aaron was a knowledgeable and passionate guide who also provided excellent recommendations for additional things to do in the Hilo area after the tour. He made sure to tailor the experience to each family’s main points of interest, checking in at each stop to see if we wanted to spend any additional time there. Returning to the visitor center at Hawaiʻi Volcanoes National Park so my son could earn his Junior Ranger badge before we left was especially important to our family, and Aaron made sure we could fit it in. Although we had to adjust a few viewpoint stops due to the vog, we still got great pictures of the volcano and steam vents. Aaron also gave us a wonderful recommendation for lunch at the farmers market, and we were so glad we took his advice! All the snacks provided throughout the tour were another great touch that made the experience even better for my son. I would highly recommend this tour to anyone who wants to see all the major highlights in one day without the stress of navigating and fighting for parking at every stop. Aaron made the entire experience enjoyable, informative, and family-friendly!
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