Kuala Lumpur Airport Transfer to Your Hotel
Petaling Jaya, Malaysia
- 1 hour (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
- Offered in: English
Overview
Start your vacation on a high note when you pre-book this transfer service from Kuala Lumpur International Airport (KUL). After retrieving your luggage, meet your driver and other passengers at the arrivals hall. Then, head to your vehicle for a comfortable ride to your accommodation located in the city center of Kuala Lumpur.
- Avoid the hassle of waiting in long taxi lines
- Your driver meets you holding a nameplate
- Upgrade to a private car for a direct transfer
- A small group means fewer stops along the way
What's Included
- One-way Transfer to Kuala Lumpur Hotel.
- All taxes, fees and handling charges.
- Airport Paging.
- English Speaking Driver.
- Hotel drop-off
- Air-conditioned vehicle
- Additional charges may apply for out of Kuala Lumpur City Hotel
- Gratuities
- Between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Pay direct to driver upon arrival
Meeting and Pickup
You can head directly to your preferred meeting point, or request pickup.
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Most travelers can participate
- Children must be accompanied by an adult
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
- Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
- Littering & smoking is prohibited inside the vehicle.
- FOR AIRPORT PICK UP: Upon arrival at KLIA/KLI2 Meet and greet by our representative and transfer to Hotel=
- Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.Please wait at the waiting area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.Please call us on your own should you face any challenges.
- If last minute booking (less than 6 hours,please call hot line no)
- Arrival & Departure time between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Additional chargers need to pay direct to Driver upon arrival/departure.
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
David_L
Courtesy service - driver was very professional. Appreciated the information provided by driver during our commute from airport to hotel.
Reviews
4.2
based on 64 reviews
Denise_A, Apr 2026
The airport is huge. Directions for puck up may not be precise enough for an unfamiliar traveler. People are helpful and friendly but not very precise in directions.
Kara_M, Apr 2026
Very nice experience. Clean car and safe driving. It was a very easy pick up and transfer in a new city.
Stephen_N, Mar 2026
Driver was friendly and punctual, informing me via WhatsApp exactly where to meet him. And he eagerly responded to my many questions during the drive to the city.
Elizabeth_S, Jan 2025
Great experience! Our flight was delayed, Indran communicated prior to our departure and connected thru WhatsApp. He waited patiently for us and took us to our hotel in Kuala Lumpur. Thank you Indran!
Sheila_B, Oct 2024
Was expecting the driver to be waiting with a sign with my name on it. Instead, had to wait 15 minutes after I messaged him that we had our luggage. We had to drag our luggage across the street when he eventually pulled up. Taking a taxi would have been faster after a long international trip.
Response from Host, Oct 2024
Dear Sheila,
Thank you for your feedback. I apologize for the inconvenience you experienced. We aim to provide a smooth and efficient service, and it’s clear we fell short of expectations during your trip. Your comments will be shared with our team to improve response times and communication. I understand how frustrating this must have been, especially after a long international flight. Please reach out to us directly if you’d like to discuss this further, and we hope to have the opportunity to serve you better in the future. Safe travels!
Philip_C, Sep 2024
Great service given here, easy pick up and quick journey into the city. Very comfortable journey. Can recommend.
Veronica_D, Jun 2024
There was no one at the airport to pick us up. There was no valid number to call to verify, and or check on the status of the chauffeur.
Response from Host, Jun 2024
Dear Veronica,
Thank you for sharing your experience with us. We deeply regret the inconvenience you faced at the airport due to the absence of a chauffeur and the lack of a valid contact number. This is not the standard of service we aim to provide, and we understand the frustration it must have caused.
Upon investigation we can learned that your booking is not complete because of no flight detail provided. We cannot arrange any transportation without knowing when you will reach KLIA. We have tried to reach you through viator message traveler but no response from you regarding the flight detail.
As a gesture of goodwill, we have processed the refund and you will receive the money from your original payment channel.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Safe travels.
Eduardo_V, May 2024
We got there and a person was waiting for us that was not the driver , she told us the driver was on the way to please wait 1 hour for him , we paid for this service in advance exactly not to have to wait for an Uber or a grab driver . It’s not good to waist an hour of your time specially on vacation .
Response from Host, Jun 2024
Dear Eduardo,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced. We understand that waiting for an hour, especially during your vacation, is far from ideal and not the service you expected.
Please be assured that we take your comments seriously and are taking steps to ensure this does not happen again in the future. We value your time and strive to provide prompt and reliable service for all our customers.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. If you have any further concerns or require assistance, please don't hesitate to contact us.
Safe travels!
Percy_H, Apr 2024
My plane was 20 minutes late, and even then the taxi was late by another 15 minutes, but he got me to the hitel
David_L, Apr 2024
Courtesy service - driver was very professional. Appreciated the information provided by driver during our commute from airport to hotel.
Nichole_P, Mar 2024
Prompt pick up from the airport. Al was a great driver and gave us some Malaysia information along the journey. Definitely recommend for a seamless pick up
Chetan_D, Mar 2024
Original driver never came. We had to wait for a while and make some calls. New driver came with big uncomfortable minibus ( we booked 6 pax minivan).
Response from Host, Mar 2024
Dear Chetan,
We sincerely apologize for the inconvenience you experienced with the original driver not arriving as scheduled and for the discomfort caused by the larger minibus. We understand that these issues had a negative impact on your tour, and we deeply regret any frustration this may have caused.
Please know that we take your feedback seriously, and we are actively working to address the issues you've raised. Communication and transportation are essential aspects of our service, and we're committed to improving our processes to ensure a more seamless and comfortable experience for our customers.
Thank you for bringing this to our attention, and we hope you'll consider giving us another opportunity to provide you with a more positive and enjoyable experience in the future.
Safe travels!
SHANNON_P, Feb 2024
Very good and safe experience for a woman traveling solo. Driver was in constant communication and wait time was very short.
Diana_N, Feb 2024
Excellent communication and was on time. I recommend this service. The van was clean and comfortable.
Scott_B, Jan 2024
Great ride thanks for ATM stop. May bank worked, Bank of Islam did not. Research in advance to save time.
Benjamin_M, Jan 2024
The driver was very helpful and offered to make any additional that would improve my stay in Malaysia. A very kind and pleasant ride.
Martin_G, Jan 2024
Waited over an hour for a car to show up that was clearly too small (2adults 2children). Driver tried to force out bags in (only 2 out of 4 suitcases fit). Then wanted to send our luggage in a separate car and got angry when I said no that we wanted a bigger car that would fit us AND our bags. They organised another car but we had to separate, 1 adult and 1 child in each car. Terrible service, ended up leaving the airport 2.5 hrs after landing.
Response from Host, Jan 2024
Dear Martin,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with our airport transfer service. We understand that waiting over an hour for a car that was too small and the subsequent issues with luggage accommodation were frustrating for you and your family.
Your feedback is invaluable to us, and we are genuinely sorry for any discomfort caused. We have investigated the matter and are taking immediate steps to address the issues you raised. Our goal is to provide a seamless and comfortable experience for our customers, and it's clear that we fell short in this instance.
To ensure this doesn't happen again, we will be reviewing our booking and dispatch processes to better match the right-sized vehicles to our customers' needs. Additionally, we will be reinforcing training for our drivers to handle such situations more effectively and professionally.
Once again, we apologize for the inconvenience you experienced and appreciate your feedback, which helps us improve our services.
Denise_D, Jan 2024
Easy transfer. No problems Got to our destination with ease. Booked easily. Met at exit from immigration at airport
Response from Host, Jan 2024
Dear Denise,
Thank you for taking the time to share your positive experience with our transfer service! We're delighted to hear that your journey was smooth, and you reached your destination without any problems.
Our team is committed to providing easy and hassle-free transfers, and it's rewarding to know that we met your expectations. We appreciate your kind words about the booking process and the prompt assistance you received upon exiting immigration at the airport.
If you have any further feedback or suggestions on how we can enhance our services even more, please feel free to share. We look forward to serving you again on your future travels.
Safe travels!
David_W, Dec 2023
No show I had to arrange another taxi at great expense, as I had already paid for this one..... not impressed at all
Response from Host, Dec 2023
Dear David,
I sincerely apologize for the inconvenience you experienced with our airport transfer service. I understand how frustrating it must have been to have to arrange another taxi at additional expense, especially after prepaying for our service. This falls below the standards we aim to uphold, and I genuinely regret any inconvenience caused.
I would appreciate the opportunity to investigate this matter further and address the issues that led to the no-show. In our record this is last minute same day booking without flight arrival details that led to the no-show. Flight arrival details is very important to us to arrange any transport in a very short notice.
Rest assured, we take your feedback seriously and are committed to making improvements to prevent such occurrences in the future.
Once again, I apologize for the inconvenience, and I appreciate your understanding as we work to resolve this issue.
CONSTANTIN_L, Sep 2023
The driver waited for us at the meeting place. It was easy to recognize him. A real partner from thefirst moments in a country unknown to us!
Peter_L, Apr 2023
Sathi is a great host, he shared his knowledge of kl which was great as this is our 1st trip to Malaysia.
Karen_R, Mar 2020
Lack of communication. Had to phone the office at least 3 times to find out where the driver was. And rather than tell us, said the driver would ring. Our ticket said go to the bus station. Turned out, he was waiting for us on level 1 gate 3, over the other side of the road. The correct information had been sent to us via WhatsApp during our flight. As I hadn't engaged data roaming at that point, and not been told the info would be on WhatsApp, didn't get the messages. As level 1 gate 3 is where everyone gets picked up, not sure why this couldn't have been put on the ticket in the first place. We wasted 50 minutes! Once picked up, drive to our hotel very good and driver pleasant. Very good value for money as there was 4 of us. Just a bit of a shame about the start!
fdavid1963, Feb 2020
great service would recommend to anyone.
ready and waiting for us they even text you to let you know where they standing.
arthurzilbert, Jan 2020
Arrived at the Kuala Lampur airport and after leaving the baggage hall our name was easily spotted by the exit gate. The lady who met us call Rajnit who was there 5 minutes later for pick up
He gave us a tour of the city on the way to our hotel
Very efficient. Clean modern SUV
Would definitely use again
Desmond_P, Nov 2019
Rep was there when we exited and we found him without any problems. He escorted us out to the pickup area and waited while our vehicle arrived. No fuss trip into KL to our hotel.
Marit L, Oct 2019
We were greeted with my name just stepping out from the arrival gates at the waiting area and during our transfer to the hotel we got some information about Malaysia from the driver that made the almost 60 minutes transfer to the city very interesting. Car was nice and clean. Price was great as the taxis take the same price when driving by meter from airport to the hotel we were staying:)
Geoff H, May 2019
This was the most unfriendly service to start with. I had to stand by a sign taped to a railing for about 10min before someone came then I was told to wait, not a friendly hello or welcome another lady came and told me the same thing. After about another 10 other people came and we were taken roadside and waited for our driver. After about 20min in the car the driver got a call and told me the other people were in the wrong car and we had to go back to the airport to pick up the correct people. Now 40min later we get back on the road.the driver was rude and ten after all this we had to stop at the cars travel agency to pick up documents for the other people in the car before being dropped off. Would never use this service from the airport again. Use Grab which would cost less and the drivers know where there going
Tomi A, Jan 2019
I arrived at 1:30am and was uncertain about the taxi situation. The driver had my name on a sign and quickly and safely took me to my motel.
Ahmed_F, Oct 2018
Very helpful airport staff and very very friendly driver ... a lot of useful information provided by the driver.
Prativa_P, Aug 2018
The service was great. No hassel at all. There was someone to pick up at the arrival section with my name. The ride was smooth and on time. I would recommend this service for anyone travelling to Malaysia and needing a ride from airport to your hotel.
From $27.91
per personup to 24 hours before the experience starts (local time)
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