Private Shuttle in Guatemala
Recommended by 94% of travelers
Badge of Excellence
Guatemala City, Guatemala
- 1 to 3 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
No need to rent a car or navigate the roads of Guatemala. Book this private shuttle service and sit back and relax as you travel to Antigua Guatemala, Panajachel (Lake Atitlán), and Guatemala City. The driver will make stops along the way, allowing you to experience the country. Service from the Guatemala City Airport is available.
- Avoid waiting in long taxi lines or renting a car
- Travel comfortably in a private air-conditioned car or minivan
- Pickup in Antigua Guatemala and Guatemala City is offered
- Travelers should arrive at the airport three hours before departure
What's Included
- One-way private transfer
- Air-conditioned vehicle
- Excess luggage charges (where applicable)
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Thank you for choosing our transportation services in Guatemala. The airport has two exits, one to your left (pink) and one to your right called light blue. Please meet our driver at the RIGHT exit door in front of CAFE BARRETTO. Our driver will be holding a sign with your name for easy identification. Should you require any assistance, feel free to message us. Safe travels!
Drop-off points
Select a drop-off point
Type to search
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
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What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- Children must be accompanied by an adult
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Paige_D
Super easy he meet us at the airport doors we went right to the car and began our adventure. There was a lot of traffic but we got to our Airbnb pretty fast thanks to our driver and had a friendly experience altogether. 10 out of 10 would recommend!!
Reviews
4.8
based on 298 reviews
Sort by: Most insightful
Debbie_D, Jul 2026
The experience was great. They waited for us at the airport as we were held up by customs to complete our immigration form. They were patient and courteous. Very polite.
Natalie_D, Jul 2026
Such a smooth pick up and ride. We had an over 3 hour drive and our driver made sure we were able to stop whenever we needed to which we really appreciated while traveling with a toddler!
Erin_M, Jul 2026
Our ride was very smooth and our driver JJ was amazing! He was very knowledgeable and shared so much of Guatemalas history! He was such a great driver and I would highly recommend!
Erin_M, Jun 2026
Carlos was prompt and very kind. He loaded our bags and made sure we safely got into our Airbnb. He also drove us through a lot of traffic and was very safe. Would highly recommend this service!
Ashley_S, Jun 2026
Very friendly and quick experience. Prompt pickup and drop off. I would highly recommend for traveling in Guatemala City.
Illann_W, Jun 2026
Our driver was so pleasant, knowledgeable and helpful. He met us at our hotel, gave us tips and advice for our travels, and taught us about Guatemala & Antigua’s history. 10/10
Steve_P, May 2026
Our transport was very late arriving at the designated pick up. From leaving arrivals to being picked up was 45 minutes even though we had given our flight number and arrival time.
When he did arrive Rolando the driver was very professional and courteous. However, the trip was very short, less than 2 miles and took around 5 minutes so £22 seemed very expensive. Had I have known this I would have taken an Uber.
Response from Host, Jun 2026
The time between your arrival and exiting the airport was approximately one hour. I’m sorry that you felt the service was delayed; however, we responded to all of your messages via WhatsApp throughout the process.
The transfer to your hotel was relatively short due to the light traffic conditions. Our priority is to provide a safe, comfortable, and reliable service, and we are sorry that your experience did not fully meet your expectations.
Alexis_L, May 2026
Our shuttle driver got there right on time. The car was very nice and comfortable. He was a great driver and got us to the airport early. Thank you so much!
Response from Host, May 2026
We’re so glad you enjoyed our transportation service from Guatemala City airport.
Alexis_L, May 2026
Good communication, easy pickup, smooth driving, and fast dropoff. I would recommend to anyone, it was very straightforward.
Response from Host, May 2026
We’re delighted to hear that you enjoyed our private shuttle in Guatemala.
julie_v, May 2026
Communication is great. I was sent a text message, regarding pick up location in advance, and in English. Pick up was flawless
Response from Host, May 2026
Thank you, Julie for taking the private shuttle with us.
Amanda_T, Apr 2026
Great experience! Always on time, friendly, accommodated us and our luggage. Easy to communicate with.
Response from Host, May 2026
Thank you! Your positive comments motivate us every day to keep doing our best.
Ivy_K, Apr 2026
This was our second time using this company - the first was seamless. The second time was during the Easter holiday, which was acknowledged in advance - the company reached out to confirm that it'd be a busy time for them. We confirmed pick-up time (5-6pm) at our hotel. We reached out at 3:55pm and they replied "the van is on the way". I asked for an ETA, they said 5:30. At 5:45, I called - no answer. At 5:50, "the streets are closed". The company directed us to go to a gas station 2km away (the streets were not closed between the hotel and the gas station). The company refused to pay our taxi fare to the gas station. The company did not acknowledge that they failed to pick us up at the agreed-upon location (the hotel). The van did not arrive to the gas station until 6:02pm (it would have never arrived to the hotel on time) but the company continued to state that it was on time. Note: there was no communication about 5:30 not happening until I reached out.
The company replied with one-liners such as, "Guatemala is the problem", "Catholicism is the problem". The company states that the roads were closed without notice - the entire country (including tourists like myself) knew that many roads would be closed and they acknowledged in advance that this might cause difficulties. hoewver, on the day of, there was no communication to that effect. The company contact excused themself with "Today is my birthday. and continued to insist that the shuttle arrived on time, when it never arrived to the location at all. "I am right" was probably my favorite when arguing that the van arrived on time.
Ultimately, we arrived successfully to our destination and the driver was excellent in the weather.
The following morning, the company reached out demanding an additional $300 in damages "due to street closures" that supposedly caused damage. There was no incident that would have caused such damage during our drive. I refused to pay.
Response from Host, Apr 2026
Yes, it was my birthday and also a national holiday.
Access to Panajachel was closed due to Catholic processions, so the van had to take an alternate route and unfortunately sustained damages totaling $600 USD. We did not pass this cost on to you; we only want to emphasize that we did everything possible to arrive on time.
We had confirmed the pickup between 5:00 and 6:00 PM, and the van arrived at 6:10 PM. We also offered you the option to stop at a gas station, as you seemed quite concerned about the timing.
In the end, you arrived at the airport on time, which was the most important thing.
Jocelyn_J, Apr 2026
We had 9 people in our party. A little chaotic but the drivers were very helpful, met us at the airport on time, and drove us to our Airbnb without any issues.
Response from Host, Apr 2026
Excellent! We’re delighted that our service met your expectations.
jeffrey_g, Apr 2026
Our driver was professional, very nice and arrived a few minutes early, which was perfect. He was friendly and got us to the airport right on time
Response from Host, Apr 2026
Perfect! We’re delighted that our service met your expectations.
Annabelle_W, Apr 2026
The trip was very easy to coordinate, great driver, and very nice shuttle van. Thank you so much!!!!
Response from Host, Apr 2026
Super! We’re delighted that our service met your expectations.
Pamela_F, Apr 2026
Another great experience! This is my fourth time using this Company. If I have to travel anywhere within Guatemala I use them. Thank you.
Response from Host, Apr 2026
Gracias! We’re delighted that our service met your expectations.
Cara_D, Apr 2026
This company was very communicative, on time, and got us to our destination safely. It was our first time in Guatemala and made arrival very simple. Our driver was friendly and answered any questions we had. I would 10/10 recommended!
Response from Host, Apr 2026
Awesome! We’re delighted that our service met your expectations.
Kristina_K, Apr 2026
great experience. Driver was incredibly nice, it was a busy week with Holy Week but we made it to the airport with plenty of time
Response from Host, Apr 2026
Excellent! We’re delighted that our service met your expectations.
Justin_P, Mar 2026
Driver was on time and polite. The transfer was perfect and I recommend if you are looking for a private transfer to Antigua Guatemala.
Response from Host, Apr 2026
Thank you for placing your trust in us.
Pamela_F, Mar 2026
Our driver happened to speak English and Spanish. Excellent conversation, very helpful and a safe drive. We would book again! Thank you.
Response from Host, Apr 2026
We truly appreciate your trust in our tour.
Christiane_R, Mar 2026
Our driver Rolando was great. Our flight was delayed multiple times and the company was very accommodating to let us know it was no problem and someone would pick us up whenever we arrived. Rolando got us through the rush hour traffic in Guatemala City and to Antigua all in one piece and made sure we got into our accommodation before he left us. Would recommend Rolando and this company for your transfer needs in Guatemala
Response from Host, Apr 2026
Thank you. Your comments mean a lot to us—we’re committed to providing the best service possible.
Daphnee_R, Mar 2026
I highly recommend this private shuttle company. Our driver, JJ, was punctual, professional, and incredibly knowledgeable. As we traveled, he shared fascinating insights and history about the local area, which added so much value to our drives. Communication was excellent; they kept in touch until the moment we met up. They were also flexible enough to provide transportation around town whenever we needed to visit different areas of Guatemala. A truly reliable service!
Response from Host, Apr 2026
Thank you, Daphne. I truly appreciate your comments, we always strive to provide the best service.
Matthew_L, Mar 2026
Great communication and English speaking driver. Safe and reliable transportation for airport transfers early in the morning.
Response from Host, Mar 2026
Thank you, Matthew. I’m glad you enjoyed our service in Guatemala.
James_M, Mar 2026
Wilver was great! Good driver, good conversationalist, and even asked us what kind of music we wanted to hear on the trip. He brought us to our hotel and was a big part of a great start to our vacation.
Keitha_P, Feb 2026
My experience with them was great. No problems at all. Very professional Showed up on time. Communication was great. Highly recommend.
Amanda_V, Feb 2026
This shuttle service is excellent, very safe, reliable, flexible and accommodating with our schedule, and always on time! I was traveling with my grown kids and we reserved rides from the airport in Guatemala City to Antigua, from Antigua to Panajachel, Lake Atitlan, then back to Antigua, and then back to the airport. The three drivers we met (Mario, Wilver, and Rafael) were excellent, as was the manager/dispatcher Fabio, who was always available and quick to respond to messages on WhatsApp to arrange pickup times. They were all very nice as well as clearly professional and competent. Highly recommend!
Response from Host, Feb 2026
Thank you for sharing this with us! It genuinely makes us so happy to know you enjoyed your time in Guatemala. We hope to welcome you back again someday!
Urvi_J, Feb 2026
Our driver was JJ. I was traveling with my friends and we got JJ as our driver. He is such a kind hearted, knowledgeable, and safe driver. We had a phenomenal experience with him!!!! And we requested him again for our second shuttle again. His hospitality and kindness was a representation of the beautiful country that guatemala is. Highly reccomend him and this company. Smooth communication as well. Seriously our rides with him were some of our favorite memories in Guatemala.
Response from Host, Feb 2026
Awesome! Thank you so much for sharing. We’re truly happy to hear that you enjoyed your trip to Guatemala. It was a pleasure being part of your experience!
matthew_n, Feb 2026
Wilbur was a great driver. Super kind, let us make a pit stop and waited for us to get into our bnb when there was a delay getting key access.
Response from Host, Feb 2026
That’s wonderful! Thank you for sharing your experience.
Jennifer_H, Feb 2026
Smooth experience! Driver picked us up immediately and the ride was very smooth. Would definitely recommend.
Response from Host, Feb 2026
That’s wonderful! Thank you for sharing your experience. We’re absolutely thrilled that you enjoyed your trip to Guatemala!
Brenda_B, Feb 2026
Booking via the website was quick and straightforward. The driver provided clear pick-up instructions, which were simple to follow. The driver was friendly, and the ride was very comfortable.
Response from Host, Feb 2026
Thank you for sharing this with us! It genuinely makes us so happy to know you enjoyed your time in Guatemala.
From $15.00
per personup to 24 hours before the experience starts (local time)
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