Private Shuttle in Guatemala
Recommended by 94% of travelers
Badge of Excellence
Guatemala City, Guatemala
- 1 to 3 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
No need to rent a car or navigate the roads of Guatemala. Book this private shuttle service and sit back and relax as you travel to Antigua Guatemala, Panajachel (Lake Atitlán), and Guatemala City. The driver will make stops along the way, allowing you to experience the country. Service from the Guatemala City Airport is available.
- Avoid waiting in long taxi lines or renting a car
- Travel comfortably in a private air-conditioned car or minivan
- Pickup in Antigua Guatemala and Guatemala City is offered
- Travelers should arrive at the airport three hours before departure
What's Included
- One-way private transfer
- Air-conditioned vehicle
- Excess luggage charges (where applicable)
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Thank you for choosing our transportation services in Guatemala. The airport has two exits, one to your left (pink) and one to your right called light blue. Please meet our driver at the RIGHT exit door in front of CAFE BARRETTO. Our driver will be holding a sign with your name for easy identification. Should you require any assistance, feel free to message us. Safe travels!
Drop-off points
Select a drop-off point
Type to search
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
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What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- Children must be accompanied by an adult
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Super easy he meet us at the airport doors we went right to the car and began our adventure. There was a lot of traffic but we got to our Airbnb pretty fast thanks to our driver and had a friendly experience altogether. 10 out of 10 would recommend!!
Reviews
4.8
based on 308 reviews
Sort by: Most insightful
Fantastic service and communication. Would 100% book again. Our flight was a bit delayed and they contacted us as soon as we landed with clear instructions where to locate them.
Pickup from the airport to the hotel was comfortable and timely. Connected to airport wi-fi and let driver know we had arrived, and driver came around the corner within 5 minutes. No complaints!
Abdel arrived right on time as agreed. The van was very clean, modern, spacious, and comfortable. Although the drive from Antigua to Guatemala City Airport was long, Abdel drove very carefully and professionally throughout—never erratic and always attentive. He helped us load and unload all of our luggage and got us to the airport on time. He was friendly and engaging when appropriate, while also giving our family space to relax during the journey. Overall, an excellent driver and a very comfortable experience. We would definitely book with him again!
The car pictured is not who will be picking you up. They will also not ask you what time you need to be picked up unless you call them first. They tried to come pick us up earlier for some reason too.
Response from Host, Aug 2026
We were in contact via WhatsApp and sent you a brand new 2026 vehicle, which was perfect for two passengers. However, you were traveling with six large suitcases, which required additional space. For pickup times and directions, please send us a private message or include these details in your booking information so we can coordinate everything properly in advance.
Older car but very friendly and courteous driver. Good value for the price. Would use the service again.
Response from Host, Aug 2026
Thank you Jeremy, we have several cars in the fleet; we are gradually renewing them.
They were Reliable service and courteous with great communication. We used this service for both pick up and drop off services to/from the airport. I would recommend.
Response from Host, Jul 2026
Thank you, Debbie! We truly appreciate your kind review and are delighted to hear that you had a great experience using our transportation service in Guatemala. We hope to welcome you again on your next visit!
The experience was great. They waited for us at the airport as we were held up by customs to complete our immigration form. They were patient and courteous. Very polite.
Response from Host, Jul 2026
Awesome! Thank you so much!
Such a smooth pick up and ride. We had an over 3 hour drive and our driver made sure we were able to stop whenever we needed to which we really appreciated while traveling with a toddler!
Response from Host, Jul 2026
We hope to see you again soon! We truly appreciate your words and are happy to hear you had a great experience with our transportation service in Guatemala.
Our ride was very smooth and our driver JJ was amazing! He was very knowledgeable and shared so much of Guatemalas history! He was such a great driver and I would highly recommend!
Response from Host, Jul 2026
Wonderful! Thank you very much. We truly appreciate your support.
Carlos was prompt and very kind. He loaded our bags and made sure we safely got into our Airbnb. He also drove us through a lot of traffic and was very safe. Would highly recommend this service!
Response from Host, Jul 2026
Thank you, Erin! It was a pleasure to welcome you to Guatemala.
Very friendly and quick experience. Prompt pickup and drop off. I would highly recommend for traveling in Guatemala City.
Response from Host, Jul 2026
Fantastic! Thank you so much for your support!
Our driver was so pleasant, knowledgeable and helpful. He met us at our hotel, gave us tips and advice for our travels, and taught us about Guatemala & Antigua’s history. 10/10
Response from Host, Jul 2026
Fabulous! Thank you for choosing us. We truly appreciate your trust.
Our transport was very late arriving at the designated pick up. From leaving arrivals to being picked up was 45 minutes even though we had given our flight number and arrival time.
When he did arrive Rolando the driver was very professional and courteous. However, the trip was very short, less than 2 miles and took around 5 minutes so £22 seemed very expensive. Had I have known this I would have taken an Uber.
Response from Host, Jun 2026
The time between your arrival and exiting the airport was approximately one hour. I’m sorry that you felt the service was delayed; however, we responded to all of your messages via WhatsApp throughout the process.
The transfer to your hotel was relatively short due to the light traffic conditions. Our priority is to provide a safe, comfortable, and reliable service, and we are sorry that your experience did not fully meet your expectations.
Our shuttle driver got there right on time. The car was very nice and comfortable. He was a great driver and got us to the airport early. Thank you so much!
Response from Host, May 2026
We’re so glad you enjoyed our transportation service from Guatemala City airport.
Good communication, easy pickup, smooth driving, and fast dropoff. I would recommend to anyone, it was very straightforward.
Response from Host, May 2026
We’re delighted to hear that you enjoyed our private shuttle in Guatemala.
Communication is great. I was sent a text message, regarding pick up location in advance, and in English. Pick up was flawless
Response from Host, May 2026
Thank you, Julie for taking the private shuttle with us.
Great experience! Always on time, friendly, accommodated us and our luggage. Easy to communicate with.
Response from Host, May 2026
Thank you! Your positive comments motivate us every day to keep doing our best.
This was our second time using this company - the first was seamless. The second time was during the Easter holiday, which was acknowledged in advance - the company reached out to confirm that it'd be a busy time for them. We confirmed pick-up time (5-6pm) at our hotel. We reached out at 3:55pm and they replied "the van is on the way". I asked for an ETA, they said 5:30. At 5:45, I called - no answer. At 5:50, "the streets are closed". The company directed us to go to a gas station 2km away (the streets were not closed between the hotel and the gas station). The company refused to pay our taxi fare to the gas station. The company did not acknowledge that they failed to pick us up at the agreed-upon location (the hotel). The van did not arrive to the gas station until 6:02pm (it would have never arrived to the hotel on time) but the company continued to state that it was on time. Note: there was no communication about 5:30 not happening until I reached out.
The company replied with one-liners such as, "Guatemala is the problem", "Catholicism is the problem". The company states that the roads were closed without notice - the entire country (including tourists like myself) knew that many roads would be closed and they acknowledged in advance that this might cause difficulties. hoewver, on the day of, there was no communication to that effect. The company contact excused themself with "Today is my birthday. and continued to insist that the shuttle arrived on time, when it never arrived to the location at all. "I am right" was probably my favorite when arguing that the van arrived on time.
Ultimately, we arrived successfully to our destination and the driver was excellent in the weather.
The following morning, the company reached out demanding an additional $300 in damages "due to street closures" that supposedly caused damage. There was no incident that would have caused such damage during our drive. I refused to pay.
Response from Host, Apr 2026
Yes, it was my birthday and also a national holiday.
Access to Panajachel was closed due to Catholic processions, so the van had to take an alternate route and unfortunately sustained damages totaling $600 USD. We did not pass this cost on to you; we only want to emphasize that we did everything possible to arrive on time.
We had confirmed the pickup between 5:00 and 6:00 PM, and the van arrived at 6:10 PM. We also offered you the option to stop at a gas station, as you seemed quite concerned about the timing.
In the end, you arrived at the airport on time, which was the most important thing.
We had 9 people in our party. A little chaotic but the drivers were very helpful, met us at the airport on time, and drove us to our Airbnb without any issues.
Response from Host, Apr 2026
Excellent! We’re delighted that our service met your expectations.
Our driver was professional, very nice and arrived a few minutes early, which was perfect. He was friendly and got us to the airport right on time
Response from Host, Apr 2026
Perfect! We’re delighted that our service met your expectations.
The trip was very easy to coordinate, great driver, and very nice shuttle van. Thank you so much!!!!
Response from Host, Apr 2026
Super! We’re delighted that our service met your expectations.
Another great experience! This is my fourth time using this Company. If I have to travel anywhere within Guatemala I use them. Thank you.
Response from Host, Apr 2026
Gracias! We’re delighted that our service met your expectations.
This company was very communicative, on time, and got us to our destination safely. It was our first time in Guatemala and made arrival very simple. Our driver was friendly and answered any questions we had. I would 10/10 recommended!
Response from Host, Apr 2026
Awesome! We’re delighted that our service met your expectations.
great experience. Driver was incredibly nice, it was a busy week with Holy Week but we made it to the airport with plenty of time
Response from Host, Apr 2026
Excellent! We’re delighted that our service met your expectations.
Driver was on time and polite. The transfer was perfect and I recommend if you are looking for a private transfer to Antigua Guatemala.
Response from Host, Apr 2026
Thank you for placing your trust in us.
Our driver happened to speak English and Spanish. Excellent conversation, very helpful and a safe drive. We would book again! Thank you.
Response from Host, Apr 2026
We truly appreciate your trust in our tour.
Our driver Rolando was great. Our flight was delayed multiple times and the company was very accommodating to let us know it was no problem and someone would pick us up whenever we arrived. Rolando got us through the rush hour traffic in Guatemala City and to Antigua all in one piece and made sure we got into our accommodation before he left us. Would recommend Rolando and this company for your transfer needs in Guatemala
Response from Host, Apr 2026
Thank you. Your comments mean a lot to us—we’re committed to providing the best service possible.
I highly recommend this private shuttle company. Our driver, JJ, was punctual, professional, and incredibly knowledgeable. As we traveled, he shared fascinating insights and history about the local area, which added so much value to our drives. Communication was excellent; they kept in touch until the moment we met up. They were also flexible enough to provide transportation around town whenever we needed to visit different areas of Guatemala. A truly reliable service!
Response from Host, Apr 2026
Thank you, Daphne. I truly appreciate your comments, we always strive to provide the best service.
Great communication and English speaking driver. Safe and reliable transportation for airport transfers early in the morning.
Response from Host, Mar 2026
Thank you, Matthew. I’m glad you enjoyed our service in Guatemala.
Wilver was great! Good driver, good conversationalist, and even asked us what kind of music we wanted to hear on the trip. He brought us to our hotel and was a big part of a great start to our vacation.
Member Pricing
From
$14.25
per personWas $15.00(-5%)
up to 24 hours before the experience starts (local time)
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