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PRIVATE SHUTTLE AIRPORT/ANTIGUA - LAKE ATITLAN or VICEVERSA

Recommended by 98% of travelers
Badge of Excellence
Guatemala City, Guatemala
High interest
Booked 10+ times today.
  • 2 hours 10 minutes to 3 hours (approx.)
  • Pickup offered
  • Group discounts
  • Mobile ticket

Why travelers loved this

4.9
·
· Derek_B ·
Mar 2026
Quetzal shuttle was excellent. The car was clean, driver was good at driving, and the communication about the ride was clear for pickup. William also helped us adjust our booked ride a bit when we ran into delays and was overall extremely helpful. I would use the same service again next time I come back to Guatemala.
· Diana_P ·
Feb 2026
Highly recommend this shuttle service. Cars were in excellent condition, on time and communication through WhatsApp was always available. Even when we needed to adjust our time there was no problem. Would HIGHLY recommend their services

Overview

Save time during your travels in Guatemala with a private transfer between Antigua and Lake Atitlan. Avoid taxi lines and know your set price for peace of mind. Your driver uses the best routes to get you to your destination efficiently.
  • Travel comfortably in a private vehicle from Antigua and Lake Atitlan
  • Stay hydrated with a bottle of water included with your ride
  • WiFi is available with advance notice so you can stay connected
  • Pickup is available from the airport and surrounding cities for flexibility

What's Included

  • Air-conditioned vehicle
  • Private transportation
  • Gratuities

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

In the airport go to Café Baretto - the driver will pick you up! In Antigua at any hotel/hostel/Airbnb In Panajachel at any hotel/hostel/Airbnb At any other place - please let us know!

Drop-off points

Select a drop-off point

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)
Gallery picture 2 (from a traveler's review)
Gallery picture 3 (from a traveler's review)
Gallery picture 4 (from a traveler's review)
Gallery picture 5 (from a traveler's review)

Featured review

SashaThadani_R
Joshua was a wonderful driver! He handled the windy roads very well and happily made quick stops for us when we asked. His car was clean and comfortable. I would highly recommend driving with him again.

Reviews

4.9
based on 280 reviews
Total reviews and rating from Viator & Tripadvisor

The overall experience...

Annie_G, Apr 2026
The overall experience was great. The driver was extremely easy to find in an airport in a country I have never been in. I will say the drive up to Lake Atitlan is VERY winding and there are ALOT of speed bumps so just be prepared. The driver was so good about slowing down when the bumps were coming up and navigating the roads of Guatemala, which coming from someone who's driven in Washington D.C. traffic, the traffic and infrastructure here is on a whole other level. Overall, would be book with them again as the communication and transport was excellent!

Very polite and on time...

Kara_G, Apr 2026
Very polite and on time driver. Clear directions and safe drive. My driver was super kind I wish I knew more spanish so we could chat more!

Awesome

Mekiah_F, Apr 2026
This experience was great. Driver picked us up even before the scheduled time. Speaking with the person who planned this ride for us was easy. We felt safe and taken care of.

Just wish there was more...

Noelia_H, Apr 2026
Just wish there was more information on what shuttle company is picking you up. I asked for the company’s name to verify it was the right shuttle since he only had my name up… for safety reasons of course… and the driver just said “this person” just told me to pick you up. I understand language barriers but out of safety reasons drivers should show more information on what company they work for.

Response from Host, Apr 2026

Dear Noelia, Thank you for your feedback — we truly appreciate you bringing this up, especially regarding safety, which is very important to us. Our bookings come through platforms such as Viator, TripAdvisor, and other partners, and for privacy and security reasons, drivers do not have access to detailed vendor or client information. Their role is to identify guests by name and provide the scheduled service. That said, we understand your concern. We do provide driver details (name, vehicle, and license plate) in advance when requested, and we will continue improving how we communicate this information proactively to avoid any uncertainty at pickup. We also apologize for the language barrier, as it may have made the situation more confusing than intended. Thank you again for your feedback — it helps us improve our service and communication for future travelers.

Herbert is AMAZING 10/10

kate_r, Apr 2026
My friend and I communicated with and found our driver easily, felt safe and got to our destination in a timely fashion. Herbert stopped for gas when we needed to use the bathroom and grab snacks. I highly recommend!

The team was extremely...

Cory_T, Apr 2026
The team was extremely responsive and accommodating as plans tend to change during traveling! Very thankful for all their help and would definitely request Josh as our shuttle driver a million times over!

Driver was early and...

Charlie_S, Apr 2026
Driver was early and offered us stops to take photos, use the restroom, and get snacks. Very friendly and smooth ride

Quick and Efficient

Adam_F, Apr 2026
On time and great service, very comfortable ride. Walter was great and taught me some Guatemalan slang! Highly recommend.

Joshua was the best...

Cory_T, Apr 2026
Joshua was the best driver! He was very excited to show us around and helped us practice our Spanish along the way! He was extremely friendly and even gave us a ton of recommendations for our stay. Hoping we get to see him again for our other shuttles.

Very polite, and handled...

Alejandro_B, Apr 2026
Very polite, and handled luggage with care, they helped suggest a leave time to get to the airport before my expected flight departure.

Joshua was a great driver...

Mark_O, Apr 2026
Joshua was a great driver and very friendly from the time they picked us up from the airport. They were informative and most importantly ensured we felt safe and comfortable the entire trip through our stops at Antigua and Lake Atitlan

Absolutely essential if you have to suffer through the traffic from the airport !

Michelle_B, Apr 2026
The short ride from the airport is horrendos and took us over 2.5 hours (a normal occurrence) BUT our driver was courteous, was waiting for us when we exited the airport and an extremely safe driver . I’ve never seen traffic so incredibly bad in my travels throughout the world but this airport transfer was top notch and I’d HIGHLY recommend for anyone who has to endure the nightmare of a ride from the airport .

excellent experience;...

ALAN_K, Apr 2026
excellent experience; driver was very good; prompt; knowledgeable; courteous...........................

Having a private shuttle...

Samantha_G, Apr 2026
Having a private shuttle from the airport to Lake Atitlan was worth every penny. We had a great driver, and the team was very communicative!

Reliable and efficient transfer

Zoe_D, Apr 2026
Our driver was so friendly, and was very easy to find when we arrived at the airport as the instructions were very clear. The roads were blocked due to Semana Santa, but thankfully he got us as close as he could to our hostel. Couldnt have had a better experience!

Great.

Sherrise_R, Apr 2026
Professional, punctual and friendly. Communication was great and they were on time to pick me up. I would use them again.

Luis was very nice. Help...

Domonique_C, Mar 2026
Luis was very nice. Help when we had questions or concerns. Made accommodations for us. They were responsive and help when we got to the airport and was lost.

Safe and fast

Nyla_W, Mar 2026
Very safe and friendly shuttle service. Easy to communicate even with a little bit of a language barrier.

A really fun and flexible...

Jana_B, Mar 2026
A really fun and flexible day! We were able to switch up our activities a little to do kayaking and a tour of San Juan instead of the hike. Our guide Antonio Fernando was incredible- he literally went under a pier and into the lake to get my phone that fell out of my pocket when we arrived at San Juan on the boat. We learned a lot and felt very well cared for. 10/10!

Highly recommend this...

Andrea_S, Mar 2026
Highly recommend this shuttle service. Cars were in great condition, on time and communication through WhatsApp was always available. We used their service three times during our stay in Guatemala. Couldn't be happier!!

The best!

Christian_M, Mar 2026
I'm deeply afraid of heights however I felt very safe with Joshua. He took us to the scenic area and showed to many different places around town! I would recommend Joshua again

Unfortunate

Jossy_S, Mar 2026
It wasn’t so great. I felt like communication could have been better with Viator coordination. Our shuttle also broke down half way and we had to wait over an hour to get picked up by another vehicle. It was pretty stressful. I don’t blame our driver I think he tried to do the best he could. I feel viator should do better with the vehicles to make sure they are safe especially if we are overpaying for transportation.

Response from Host, Mar 2026

Dear Jossy, Thank you for your feedback and for your understanding regarding our driver’s efforts — we truly appreciate that. We sincerely regret the inconvenience caused during your transfer. While our vehicles are regularly maintained, unexpected mechanical issues such as the turbo failure that occurred are unfortunately beyond our immediate control. In this case, the driver acted promptly and safely, and we immediately dispatched a replacement vehicle to ensure you could continue your journey. Our main priority was your safety, and we are glad that, despite the situation, you were able to reach the airport on time and did not miss your flight. We also took the initiative to provide a partial refund as a gesture of goodwill, as we always strive to take responsibility and support our clients when unforeseen situations arise. Your feedback is very valuable to us, and we will continue working to improve both communication and overall service experience. Kind regards, William Quetzal Shuttle

Safe and Effective!

Hansia_B, Mar 2026
Travelled from the airport to Panajachel with our kids! Felt very safe while navigating the many windy roads of Guatemala.

Highly recommend

Alex_V, Mar 2026
Reliable transport—got us there safely and patiently waited through our flight delay. Great service!

Great driver and service....

Ilias_C, Mar 2026
Great driver and service. Came in time and felt very safe. FYI though my driver did not speak english but this was not an issue.

Very easy to work with. Good value for the price

Michelle_C, Mar 2026
The drive was very Easy to work with Longer trip so the value for the money was worth it. The van had a/c which was very nice.

Quetzal shuttle was...

Derek_B, Mar 2026
Quetzal shuttle was excellent. The car was clean, driver was good at driving, and the communication about the ride was clear for pickup. William also helped us adjust our booked ride a bit when we ran into delays and was overall extremely helpful. I would use the same service again next time I come back to Guatemala.

Easy transfer back to the city

Ashley_B, Mar 2026
We had an excellent drive from Panajachel to Guatemala City. Our driver was super friendly and courteous. We really enjoyed our conversations with him, even though we spoke little Spanish and he spoke little English. We even enjoyed a few laughs together. I would definitely recommend!

Volcano Roads, Calm and Calculated Driving

Mayela, Mar 2026
Joshua was extremely cordial and accommodating, even though we arrived a few minutes late to meet our waiting van. From the moment we got in, he was professional, calm, and clearly very experienced. Navigating Guatemala City’s chaotic morning rush hour is no small task, but Joshua handled it with impressive precision and confidence. His route choices were so well calculated that it almost seemed like he didn’t even need GPS to get us to the airport on time. Thanks to his skill and professionalism, we arrived at our flight smoothly and without stress. I would highly recommend Joshua to anyone looking for a reliable and excellent driver in Guatemala.

Carlos extraordinaire

Spencer_A, Mar 2026
Carlos was professional and such an amazing driver I felt safe the whole way and he played amazing music, would highly recommend driving with him.

From $40.00

per person

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 24 days in advance.

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