Tickets include access to the hot air balloons, rides, and other attractions; there is an additional charge for VR games.

Family passes to the park are available, and you can purchase a combination ticket to the park and the Alsace Ecomuseum. Discounted tickets are offered with the Mulhouse City Pass.

There are several restaurants, food kiosks, gift shops, and picnic areas in the park.

The park is ideal for families, with activities suitable for everyone from toddlers to teenagers, though most rides are designed for children. Some rides have height restrictions.

The park is accessible for wheelchairs and strollers, but not all of the attractions are suitable for those with limited mobility.