Private Car Service with Driver

Shanghai, China

4 to 8 hours (approx.)
Pickup offered
Mobile ticket

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Overview

Book this private car and driver service in Shanghai and go wherever you would like. You can book this for a full or half day, and the vehicle seats up to four people. You’ll get collected and dropped back off at your hotel in Shanghai, and then you can discuss where you’d like to go with your driver. There are mileage limits, but if you need to go over, that can be arranged for a fee.

Your driver may not speak English but you will have translation technology
Bottled water is available in the vehicle
Take up to four passengers
This is wheelchair accessible

What's Included

4 hour - 50 km/ 8 hour - 100km
Fuel surcharge
Bottled water
Hotel pickup and drop-off
Private tour

Gratuities

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

We pick up from all hotel in central Shanghai

Drop-off point

Shanghai, Shanghai

Arranged start time

Confirm time with the local provider in advance of your experience.

Select your preferred transportation option to see hours.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Children must be accompanied by an adult
Stroller accessible
Near public transportation

Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.2

based on 5 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Really Terrible Experience

Maria C, Nov 2019

This experience was the worst part of our trip, and we would like to respectfully request a partial refund. The description online indicated that the driver would have online English translation. This was not revealed by our driver until almost 2 hours into the experience, which meant we struggled to communicate where to go at the start of our trip. We provided an itinerary ahead of time, but this was clearly not given to our driver. We attempted to explain where we wanted to go, but it became apparent that he was not understanding as we drove far past the Bund and he eventually had to swerve across 3 lanes of traffic to exit and try to double back to the Bund. Our driver then entered the wrong parking garage that was only for buses, and we wasted a significant chunk of our limited layover time on these two snafus. Next up, we attempted to communicate the restaurant where we wanted to eat after the Bund. Our driver finally pulled out his translation app to say he would take us somewhere better. We agreed and he drove us to his destination, which ended up being in a shopping mall and ended up being closed. Again, this wasted over 45 minutes of our time. One of our main frustrations the whole day with our driver was that he seemed unable to follow basic signage and way finding, even in Chinese. Each time we left the car in a parking garage, he could not find the exit despite being able to read the language of the signs, and we had to find our own way. Then when we would return, he could never find the car and we always had to find it for him. I don't mean to be rude, but I don't think our driver had done this before and he didn't seem to be any older than 18 years old. Overall, this was an absolutely horrible experience. We ended up eating at a random dumpling shop on the side of the road because after all the time wasted there was no time to eat at any of the places we wanted to see. We request a partial refund, as this experience was nowhere near worth the money and we never should have booked. We are extremely disappointed and thank you for your consideration.

Response from Host, Nov 2019

Hello, Maria First of all we are apologize that makes you unhappy experience. As our message record that you request visit the bund, East Nanjing Rd and Xintiandi. The car service is 4 hours from airport pick up and drop off in the Maglev train station. Actually return airport need 2 hours on road and you have only limit 2 hours to do sightseeing in city center. Driver take you to the bund and East Nanjing Rd. And it almost maximum site you can do in 2 hours. The day you touring was in the period of China international Import Expo. And that’s why some place is limited to be enter. And even some road is restrict. Please understand our driver doesn’t speak good English and we notice it in the itinerary. We provide English assistant online and we notice driver the place you want to go before the tour. Because this is just a car service and driver is not tour guide. So it’s impossible to expect he can do tour guide job. We feel so sorry for all your inconvenience.