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What are people saying about Hakone

Holly_W, Jun 2026
All-round fantastic day!
We had an amazing private half-day tour around the Hakone area, and it was one of the highlights of our trip to Japan. Despite a typhoon passing through, we still had a wonderful experience. Our guide, Daisuke, was exceptional. He was friendly, knowledgeable, and went above and beyond to cater to all of our needs, making sure we got the most out of the day despite the weather. We rode the Skyrail up to the volcanic area, tried the famous black eggs, visited two beautiful shrines, and saw the iconic torii gate by the lake. Daisuke shared fascinating local history and made the whole tour enjoyable and stress-free. We couldn’t have asked for a better guide or experience and would highly recommend this tour to anyone visiting Hakone.
Paul_S, Jun 2026
excellent tour with a wonderful guide
The Hakone area is absolutely beautiful and there is a lot to see so it was great to have an excellent guide (Hiro) who was knowledgeable and had a great sense of humour. Hiro was able to shepherd us around using public transit very effectively. Highlights included black eggs, superb view of Mt. Fuji, a short boat ride on Lake Ashinoko, and an incredible Azalea garden at Hotel de Yama.
Amber_D, May 2026
Great private tour with Tak!
Our tour guide Tak was awesome! We did a private tour with him and he took great care of us! He even made sure Mt. Fuji didn’t have any cloud cover for us! 😉 he was very knowledgeable and showed us around the Hakone area. It was nice to not worry about where to go or how to get there.
Natwalee_K, Mar 2026
Amazing Tour with MOST Dedicated Guide EVER!
Tatsu was promoted, understanding, efficient and quick thinking by. He truly represented the Japanese spirit of dedication and kindness making sure we got on the right buses during the tour and at the end waited til we left in our hotel bus for home. He was patient with our very head strong Americanized 4 year old played with her and made her a crane. He was able to help navigate with efficiency and ingenuity when our Hakone pass we bought wouldn’t work a few hours into activating it and we were so grateful that he could communicate with each place and bus we went on to explain our situation and in true Japanese form they were kind enough to let us through as they saw we truly had paid for the pass. I learned so much about each area we went to, he was able to accommodate my husband’s vegetarian diet.and we worked on my Japanese together as we went along our 6 hour tour. We are so grateful to him and would whole heartedly recommend him as a tour guide. We hope if he ever visits the US we can give him he same quality of care he gave us.
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