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Excursion to Rainbow Mountain Full Day Optional Red Valley

Recommended by 98% of travelers
Badge of Excellence
Cusco, Peru
High interest
Booked 10+ times today.
  • 12 hours (approx.)
  • Pickup offered
  • Group discounts
  • Mobile ticket
  • Offered in: English

Why travelers loved this

4.9
·
· Mark_C ·
Mar 2026
Amazing place to visit. 5000m altitude is a little challenging, but if you are not up for the walk, you can take a horse most of the way. You still walk the final 100m. Amazing valley setting with colour, snow. Very peaceful. Our guide Eva was knowledgeable and attentive to everyone and altitude effects
· Semika_B ·
Mar 2026
This was a challenging hike, but William/Herbert forever was amazing. He stayed at the back with me helping me with my breathing problems constantly checking with everyone. We were good. I felt safe, but this was also a once in a lifetime opportunity and if you’re thinking about it, just do it.

Overview

Rainbow Mountain may not be close to Cusco, but it's still possible to visit in just one day on this guided tour. This budget-friendly day trip option takes you to the spectacular summit of Rainbow Mountain on a full-day tour—a challenging trek enhanced by commentary from your guide.
  • Rainbow Mountain tour and trek from Cusco
  • Great budget option doesn't skimp on sightseeing
  • Breakfast and lunch included to fuel a full day
  • Avoid large crowds—tour limited to 17 people or fewer

What's Included

  • Pick up from the Hotel city center
  • Air-conditioned vehicle
  • Professional tour guide (ENG/ESP)
  • walk sticks
  • Breakfast
  • Lunch
  • oxygen assistance
  • Entrance fee to Rainbow Mountain (Vinicunca)
    PEN30.00 per person
  • Entrance to Red Valley
    PEN30.00 per person

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Pick-up from your hotel in the city center. The tour ends one block from the city center. Pick-up time depends on your hotel's location.

Itinerary

Cusco (Pass By)

1

Vinicunca Mountain

4 hours Admission Ticket Not Included

Cusco (Pass By)

Additional Info

  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Vegetarian option is available, please advise at time of booking if required
  • This tour/activity will have a maximum of 18 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)
Gallery picture 2 (from a traveler's review)
Gallery picture 3 (from a traveler's review)
Gallery picture 4 (from a traveler's review)
Gallery picture 5 (from a traveler's review)

Reviews

4.9
based on 3,410 reviews
Total reviews and rating from Viator & Tripadvisor

A chance to visit two...

Joe_B, May 2026
A chance to visit two beautiful locations. I think it is one of the best things to do when staying in Cusco.

Response from Host, May 2026

Thank you for sharing your experience with us. We are delighted to hear that you enjoyed both Rainbow Mountain and the optional Red Valley. These landscapes are truly some of the most impressive places to visit while staying in Cusco. Your recommendation means a lot to our team, and we hope to accompany you again on another unforgettable adventure in Peru.

We had an amazing...

Sequoyah_S, May 2026
We had an amazing experience at Rainbow Mountain thanks to our tour guide, Wilfredo! From start to finish, he was knowledgeable, patient, encouraging, and genuinely cared about making sure everyone had a great experience. The hike can definitely be challenging because of the altitude, but Wilfredo kept the group motivated, checked in on everyone often, and made us feel safe and supported throughout the journey. He also shared so much helpful information about the culture, history, and surrounding areas which made the experience even more special. Rainbow Mountain was absolutely beautiful, and Wilfredo played a huge role in making it such a memorable experience. I highly recommend requesting him if you get the chance!

Response from Host, May 2026

Thank you very much for your wonderful review and for taking the time to share your experience with us. We are truly happy to hear that Wilfredo made your Rainbow Mountain adventure so memorable. His passion, patience, and dedication to every traveler are qualities we deeply value in our team. We are glad that his support and knowledge helped you enjoy the hike despite the altitude challenges, while also giving you a deeper connection to the culture and history of the region. Rainbow Mountain is an incredible destination, and it means a lot to know that Wilfredo helped make your visit even more special. We truly appreciate your recommendation and hope to welcome you again on another adventure in Peru.

This was amazing...

Pooja_K, May 2026
This was amazing experience to travel to rainbow mountain and red valley... Wally did best job... He helped us throughout the day. It was wonderful experience. Thanks for such amazing experience

Response from Host, May 2026

Thank you for sharing your experience with us. We are very happy to hear that you had an amazing time visiting Rainbow Mountain and Red Valley. We are especially glad to know that Wally took great care of you throughout the day and helped make your journey comfortable and enjoyable. Your kind words mean a lot to our team. Thank you again for choosing us, and we hope to see you on another adventure in Peru soon.

Everything went as planned

Noah_K, May 2026
Good trip. I recommend it. Just know that this is an adventure and you're not travelling in luxurious conditions for this price. The van was a few minutes late. The ride was rough and I couldn't sleep. The food at breakfast was fine but not perfect. I could have spent more time at Red Valley but the guide rushed us out. But all of these things are small inconveniences and overall this was a great trip! They handled the logistics of getting me there and back and that's the most important thing. My only real complaint is that the tour operator did not contact me until the day before to confirm my pickup, even though I had tried contacting them on multiple different platforms a week before. So I heard nothing from them until less than 24 hours before departure and just had to trust that they new about my trip.

Response from Host, May 2026

Thank you for sharing your detailed feedback. We are glad to hear that overall you had a great experience and that the logistics, transportation, and organization met your expectations. Your recommendation is truly appreciated. At the same time, we are sorry for the delays in communication prior to the tour, the slight delay in pickup, and your impression regarding the timing at Red Valley. We also understand your comments about the road conditions and breakfast, as this is an adventure tour with rustic conditions, though we always aim to make the experience as comfortable as possible. Your feedback about pre-trip communication is especially important, and we will review this with our team to improve response times and confirmation processes. Thank you again for your trust and for helping us improve our service.

This tour is not for everyone, but for tuff only

Anonymous, May 2026
O yes, the experience was a great, special one, the gide of Tito was perfectly. Even we're was injoy, can't recommend this activity for everyone, a specially for old people's. There's thing, if no sunshine over there you can't to see that beautiful mountains, because it's will covered by clouds, ha ha ha, then thinking twice to choose this activity. Tour operators have to inform well about that activity, not just mind about money receive.

Response from Host, May 2026

Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your Rainbow Mountain tour with Red Valley. We are glad to know that you had a special experience and that Tito was a great guide throughout the journey. We also appreciate your honest feedback regarding the conditions at high altitude and weather, as visibility can indeed vary depending on sunshine and cloud cover. Your comments about providing clearer information to travelers are very valuable and will be taken into consideration to improve communication about the experience. Thank you for your recommendation and for helping us improve, and we hope to welcome you again on another adventure in Peru.

Worth the altitude!

Meara_D, May 2026
Really fantastic experience! The altitude is no joke, be sure to drink plenty of water, take lots of breaks, and go slow because it’s not a race. I didn’t take any pills for altitude sickness or do anything to prepare and I was fine, but definitely took it slow (as someone with an active lifestyle) At the top, lots of cute alpacas to greet you :) I highly recommend the extra red valley part, it took our breath away. Our tour guide Alex was really excellent; gave us lots of info, chatted with us, and kept our group organized. Our driver Alfredo was also great.

Response from Host, May 2026

Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your Rainbow Mountain Full Day excursion with the optional Red Valley. We are glad to know that you had a fantastic experience and that you took the altitude seriously by going slowly, staying hydrated, and enjoying the journey at your own pace. It is great to hear that the views, the alpacas at the top, and especially the Red Valley made the experience unforgettable for you. We are especially happy to know that Alex was an excellent guide, providing lots of information, good company, and keeping the group well organized, and that Alfredo also contributed with great driving service. Thank you for your recommendation, and we hope to welcome you again on another adventure in Peru.

No narration but still worth it.

Mike_N, May 2026
This tour does not provide any narration. This tour is just a transportation from Cusco to the drop area for the hiking to the Rainbow mountain. It makes 2 stops for breakfast and lunch . Both are very simple and in very crowded place.

Response from Host, May 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that the experience did not meet your expectations. We would like to clarify that this tour is designed to include guided assistance; however, depending on the service option selected, the level of narration and interaction may vary. We understand how important clear explanations and engaging guidance are, and we regret if this was not evident during your experience. Regarding the breakfast and lunch stops, these are standard local restaurants that tend to be busy due to the high number of visitors in the area. Still, we appreciate your observation and will continue working on improving both the quality and organization of these services. Your feedback is very valuable to us and helps us improve. We hope to have the opportunity to offer you a better experience in the future.

Rainbow mountain

Avraham_F, Apr 2026
We had a truly wonderful tour and an amazing overall experience from pickup to drop-off. Everything was well organized and ran smoothly throughout the day. Rainbow Mountain and the Red Valley are both challenging climbs, but our guide Heber made all the difference. He was supportive, attentive, and kept us motivated and safe all the way to the end. We’re very grateful for his guidance—Heber truly made this an unforgettable experience. #HeberForever

Response from Host, Apr 2026

Thank you very much for your wonderful feedback. We are truly delighted to hear that you had such a smooth and enjoyable experience from pickup to drop-off. It is great to know that everything was well organized and that you were able to fully enjoy both Rainbow Mountain and the Red Valley. We appreciate you highlighting the challenge of the hike, and we are especially glad to hear that Heber provided the support, motivation, and care needed throughout the journey. He will be very happy to receive your kind words. We sincerely appreciate your trust and hope to welcome you again for another unforgettable adventure.

Didn't show up, very poor

Nikki_B, Apr 2026
The experience never happened. They never showed up. No communication. I was stood on the street corner at 4am waiting, like some prostitute. I waiting 1 hour, ended up going back to bed. It was my last day in Cusco, very upsetting that I missed out on seeing the rainbow mountain due to the poor organisation of this tour company. Avoid them! Go with another, there is plenty to choose from.

Super Wally

Caesar_F, Apr 2026
Great experience. We had Wally as our guide and he was superb. Very well planned and gave us enough time for both rainbow mountain and red valley.

Response from Host, Apr 2026

Thank you very much for your kind feedback. We’re delighted to hear that you had such a great experience and that everything was well planned, allowing you to fully enjoy both destinations. We especially appreciate your words about Wally. He will be very happy to know that his guidance and organization made your journey even more enjoyable. Thank you for your trust and recommendation. We hope to welcome you again soon for another unforgettable adventure in Vinicunca Rainbow Mountain and the beautiful Red Valley Cusco.

Experience itself is good, but it was unorganized

Jessica_H, Apr 2026
We got a text the morning prior to our excursion of pick up location, and time of 4:30-4:40. Gave some other tips of what to bring and how to prepare which was great. So when you’re starting an excursion at 4:30AM, you’re pretty much sleeping until the last moment. So we woke up at 3:55, 15 minutes to drink our tea and get ready, and then the 15 minute walk to the pick up location. However, when I checked my phone, i received a text at 11pm (so obviously we were asleep) that pick up for us was now 4:15. Which meant we had 5 minutes to get out the door. We responded we couldn’t do that and began to rush as fast as possible. He just said things like “it’s a group tour, we won’t wait for you”. We got out the door by 4:05, and ran all the way down from San Blas towards main square. We got there at 4:16AM, and no bus. I’m messaging the guide and he just keeps telling me to wait. We wait and wait and bus doesn’t show up until 4:22, and then waits around until 4:30 to leave…so I’d like to know why I was put into such a frantic mood at that time of the morning for no good reason. It truly set the tone of our morning to a frazzled bad one. Drive to breakfast was good, food was good for both breakfast and lunch. We did the entire hike and did the optional red valley (which is way better than rainbow mountain, make sure you do it). The tour itself was great. You don’t get the guide with you the whole time giving you info and facts or anything. He just says “see that point. Hike there” then met us at rainbow mountain, then pointed where to go for red valley, and then told us when it was time to head down. I wish it came with a bit more info and facts etc. but that is what it is. Traffic can be bad on the way back, so don’t book anything directly after the tour to be safe.

Full day excursion to...

Kirtine_Y, Apr 2026
Full day excursion to Rainbow mtn. Pickup from hotel very good. Drive approximately 3 hours with stop for breakfast on the way, lunch on the way back. Hike itself VERY strenuous due to altitude, though actual elevation not bad. Please be aware. Horses for rent (bring cash) optional. Our group is quite fit but really struggled with altitude/headaches despite acclimatization. Weather made ultimate view less than expected through no fault of tour provider. This provider served many Spanish-speaking clients, but guide bilingual. Guide was GOOD and very professional (Tito). Recommend but be prepared!

Response from Host, Apr 2026

Thank you very much for sharing such a detailed and helpful review. We’re glad to hear that you had a good overall experience and that the pickup, transportation, and meals met your expectations. We truly appreciate you highlighting the challenge of the hike to Vinicunca Rainbow Mountain. As you mentioned, the altitude can make the experience quite demanding even for fit travelers, so your advice will be very valuable for future visitors. We’re also happy to know that Tito provided a professional and supportive service throughout the tour. We will be sure to share your kind words with him. Thank you again for your recommendation and for pointing out important tips like bringing cash for optional services. We hope to welcome you again for another unforgettable adventure, including the stunning Red Valley Cusco.

Beautiful Experience to Vinicunca

Lilibeth_K, Apr 2026
Alex our tour guide is nice, he is quick to explain anything needed to know before the strenous hike. He have the necessary things prepared and take care of the people that have altitude sickness. The breakfast and lunch included is basic, taste okay, like traditional peruvian/cuscan home food, so don't expect very high gourmet quality, and i think it is fair for the price of the tour. The restaurant for breakfast and lunch is the same, i recommend to use their restroom before and after the hike to vinicunca/rainbow mountains, once up in the mountain there won't be any restrooms. Bring extra cash to rent a horse to go up, it is 50 soles per ride to go up or down (negotiable), it is an amazing experience. You can save some energy and help out the community there that just recently have road to access to their humble home.

Great tour

Isabel_C, Apr 2026
Great experience, all well organised and all was very smooth. Great value for money too. Take warm clothing, it’s gets very cold. Gloves are a must!

Response from Host, Apr 2026

Thank you so much for your kind review. We’re very happy to hear that you had a smooth and well-organized experience, and that you found great value in the tour. That’s exactly what we aim to provide for all our travelers. We also appreciate your helpful recommendation about bringing warm clothing and gloves. Conditions can indeed get quite cold, so your advice will be very useful for future visitors. Thank you for choosing us, and we hope to welcome you again on another adventure soon.

Good trip....... but could have been a lot better!!!!

Aileen_H, Apr 2026
The trip itself is good but the Guide (Viento / Wind) WASN'T good. Didn't really tell you much about it, glad I didn't need any assistance as I never saw him while climbing to the top. So if I had had any issues he wasn't about. Nothing mentioned about oxygen or first aid procedure if needed. Gave you some instructions at the bottom about not getting lost or going the wrong route but he could have repeated this at the area when going to the Red Valley, as he was off sitting on top of the hill with Spanish speaking customers and more than half the group didn't know what/where we should be going. Food basic, but there was a bus in before us so there wasn't much left and it didn't get replenished especially for lunch so there wasn't much left to choose from or eat. So hope you're first there. Not sure if he has done it too long and has lost interest, and peoples ability. He had no control over the group, so it was dangerous. Be aware how the altitude can affect you while doing this trip, have a good caring guide will help.

Response from Host, Apr 2026

Thank you for taking the time to share your feedback. We truly appreciate your honesty, and we’re sorry to hear that your experience did not meet your expectations. What you described regarding the guide’s communication, presence during the hike, and safety guidance is very important to us. This is not the standard we aim to provide, and we will be reviewing this situation internally to improve our service and ensure better support and attention for all our travelers. We also apologize for the inconvenience with the meals. We understand how important it is to have a proper and well-organized service, and your comments will help us address this with our team. Your point about altitude awareness and the importance of a supportive guide is absolutely valid, and we take it very seriously. Thank you again for your feedback—it helps us grow and improve. We hope to have the opportunity to provide you with a much better experience in the future.

A Must-Do Rainbow Mountain Tour—Well-Run and Unforgettable

Sherwin_O, Apr 2026
This tour is an excellent and well-organized way to visit Rainbow Mountain in a single day. The guide is knowledgeable, patient, and very supportive—especially during the challenging high-altitude trek. The experience itself is described as breathtaking and unforgettable, with Rainbow Mountain being a true highlight of any Peru trip. The small group size also helps make the tour feel more personal and manageable. That said, it’s important to note that the hike can be physically demanding due to the altitude, so a reasonable level of fitness and proper acclimatization are recommended. The meals provided are convenient, but there is room for improvement in terms of quality and variety. Overall, this is a highly rated and well-run tour that offers great value and an incredible once-in-a-lifetime experience at Rainbow Mountain.

Response from Host, Apr 2026

Thank you so much for your detailed and thoughtful review. We’re truly happy to hear that you had such a positive experience and that you found the tour to be well organized and a great way to visit Rainbow Mountain in a single day. It’s wonderful to know that the guide’s knowledge, patience, and support made a difference especially during the challenging high altitude trek. We’re also glad that you enjoyed the breathtaking scenery and that the small group size helped create a more personal and comfortable experience. We sincerely appreciate your constructive feedback regarding the meals. Your comments are very valuable, and we will take them into account as we continue improving our service. Thank you for your recommendation and for trusting us. We hope to welcome you again for another unforgettable adventure in Peru.

The tour was well planned...

Jerris_S, Apr 2026
The tour was well planned and covered both rainbow mountain and the red valley. The guide was helpful and knowledgeable. Good views of the rainbow mountain and the red valley.

Response from Host, Apr 2026

We’re glad to hear that you enjoyed the tour and the stunning views of both Rainbow Mountain and the Red Valley. It’s great to know that you found the itinerary well planned and that our guide was helpful and knowledgeable throughout the experience.

A Perfect Day at Rainbow Mountain – Truly Memorable Experience

SATYA_V, Mar 2026
What an unforgettable experience at Rainbow Mountain! From start to finish, everything about this tour was exceptional. The day began early, but we were welcomed with a delicious and energizing breakfast after 2 hours drive that set the tone perfectly for the adventure ahead. After the hike, we were treated to a hearty and flavorful lunch The entire experience was made even more special by our guide, who was incredibly professional, and genuinely caring. And of course, Rainbow Mountain itself was absolutely breathtaking — the colors are even more vibrant in person and worth every step of the hike! If you’re visiting Peru, this tour is a must-do. Highly recommend this team for their organization, hospitality, and top-notch service. A perfect 10/10 experience!

Response from Host, Apr 2026

We’re truly delighted to hear that your experience at Rainbow Mountain was so unforgettable from start to finish. It’s great to know you enjoyed the breakfast and lunch fueling our travelers well is an important part of the adventure! We also sincerely appreciate your kind words about our guide. We’re proud to have a team that is not only professional but also genuinely caring, and we’ll be sure to share your feedback with them. And yes, Rainbow Mountain never fails to impress! We’re so happy you found the colors even more breathtaking in person it really makes every step worthwhile.

Amazing

Semika_B, Mar 2026
This was a challenging hike, but William/Herbert forever was amazing. He stayed at the back with me helping me with my breathing problems constantly checking with everyone. We were good. I felt safe, but this was also a once in a lifetime opportunity and if you’re thinking about it, just do it.

Response from Host, May 2026

Thank you for sharing your experience! We’re very glad to hear that, even though the hike was challenging, William/Herbert Forever provided the support and care you needed throughout the journey. It’s wonderful to know you felt safe and well looked after, and that his constant check-ins and assistance with pacing and breathing made a difference for you. We’re also happy that despite the difficulty, you were able to enjoy this once-in-a-lifetime experience. Thank you for your trust and recommendation. We hope to welcome you again on another adventure in Cusco and Peru.

I booked for 5am and I’ve...

Aljoe_W, Mar 2026
I booked for 5am and I’ve been trying to contact them since the day before and no response. On the day of the trip I was still contacting them and no answer I had to reach out to costumer service when they finally respond after 30 minutes of waiting I was told they left. Why have a reservation for 5am. It’s false advertising and I still didn’t get my refund on of the worst experience in a foreign country

Response from Host, Apr 2026

We sincerely apologize for the inconvenience caused and especially for the waiting time you experienced. We completely understand how frustrating this situation must have been. We would also like to clarify that, once we were contacted, we proceeded with the refund of your payment a few hours later, following our standard process. Once again, we truly regret what happened and appreciate your feedback, as it helps us improve our service and communication.

Must do this

Mark_C, Mar 2026
Amazing place to visit. 5000m altitude is a little challenging, but if you are not up for the walk, you can take a horse most of the way. You still walk the final 100m. Amazing valley setting with colour, snow. Very peaceful. Our guide Eva was knowledgeable and attentive to everyone and altitude effects

A good tour that could use some adjustment

Shavon_T, Mar 2026
I dont know who manages the breakfast, but there was something in the food that gave me upset stomach and diarrhea all day. I dont think everything was prepared properly. I will say, though, that Jonathan was a great tour guide.

Rainbow Mountain review

uyleny, Mar 2026
Jour guide Johathan is a very nice and caring guy. He took good care of everybody and make sure we are able to make to the mountain. He picks up us on time and explain everything clearly.

Response from Host, Mar 2026

Thank you so much for your kind review! We’re delighted to hear that Jonathan took such good care of everyone and made sure you all were able to complete the mountain trek safely. It’s great to know that the pickup was on time and that his explanations were clear — those little details make a big difference! We truly appreciate your feedback and hope to welcome you again on another amazing adventure in Peru!

Rainbow mountain trek experience

rohit_k, Mar 2026
Had a amazing trip for the rainbow mountains with our guide Jonathan and our driver Edu. The journey to the rainbow mountain was very smooth, thanks to Edu. Jonathan our guide was incredibly patient and was with us throughout the trek with us as we were little slow than other groups to climb. I highly recommend to book the trip with Jonathan and Edu if you are planning for the Rainbow mountains.

Response from Host, Mar 2026

Thank you so much for your amazing review! We’re delighted to hear that you had such a great experience at Rainbow Mountain. It’s wonderful to know that Edu made the journey smooth and comfortable, and that Jonathan’s patience and support helped you enjoy the trek at your own pace. Our goal is always to provide a safe, enjoyable, and personalized experience, so your kind words truly mean a lot to us. Thank you for your recommendation!

Amazing rainbow mountain

WOJCIECH_K, Mar 2026
Jonathan was very knowledgeable Friendly and informative.everything was on time.I recommend this trip.

Response from Host, Mar 2026

Thank you so much for your kind review! We’re very happy to hear that Jonathan was knowledgeable, friendly, and informative, and that everything went smoothly and on time. That’s exactly the experience we aim to provide. We truly appreciate your recommendation and hope to welcome you again on another amazing adventure!

An early start, a long...

Ben_F, Mar 2026
An early start, a long day; off to a good start with a well coordinated pickup. Good knowledgeable guide.

Response from Host, Mar 2026

Thank you for sharing your experience! We’re glad to hear that everything started smoothly with a well-coordinated pickup and that you enjoyed the day with our knowledgeable guide.

Amazing Rainbow mountain tour

Edwin_v, Mar 2026
This trip is amazing, went up to the Rainbow mountain saw in the beginning some sun and at the top it was snowing. Went to the optional Red valley and the weather cleared up and the view was epic. Our guide Wayra was very knowledgeable, very nice and very helpful

Response from Host, Mar 2026

Thank you for sharing your amazing experience! We’re very happy to hear that you enjoyed the adventure to Vinicunca. The changing weather—from sunshine to snow—really makes the journey even more unique and memorable. It’s also great to know that you had the chance to visit the beautiful Red Valley and enjoy those epic views. We’re especially glad that Wayra made your trip even better with his knowledge, kindness, and helpful attitude.

Rainbow adventure

LAUREN_C, Feb 2026
An amazing tour! The less crowded route, our guide made sure to check in with us at all times on how we were adjusting to the altitude. Really friendly would recommend!

Challenge yet fun experiences that worth the trip

Jsovic, Feb 2026
Jonathan was very informative and took good care of the group. A few people got altitude sickness and he tried his best to eliminate/minimize the discomfort. It was a fun trip to see the rainbow mountain and the red valley.

Response from Host, Feb 2026

We’re very happy to hear that Jonathan was informative and took great care of the group throughout the tour. High altitude can be challenging, so it means a lot to know that he did his best to help those experiencing altitude sickness and worked to minimize their discomfort. We’re also glad you had a fun experience այցելing Rainbow Mountain and the Red Valley — they truly are breathtaking places. Thank you for traveling with us, and we hope to welcome you back for another amazing adventure in Peru

The worst experience ever

CHENGZHI_L, Feb 2026
The guide texted us at 3:40am on the same day to inform us of the meeting time, while the scheduled pickup time was 4:30am. This extremely last-minute notice felt unprofessional and stressful, especially for an early-morning tour. According to the activity description, the entrance ticket to Red Valley was listed as 20 PEN. However, upon arrival, we were charged 30 PEN per person, with no prior notice or explanation for the price difference. More seriously, there were no instructions or guidance provided on how to return to the parking lot from Red Valley. As a result, we got lost in snowy and foggy conditions, with very poor visibility. At one point, we genuinely feared for our safety. Finally, the itinerary stated that we would be dropped off at the original pickup location. However, this was not followed. Instead, we were dropped off at a main public square, without any explanation. Overall, this was a very poor experience due to the lack of communication, unexpected extra charges, deviation from the itinerary, and serious safety concerns.

Response from Host, Feb 2026

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconvenience and concern you describe. Regarding the early morning message, our intention is always to reconfirm the exact pickup time within a short window (4:00–4:30 am) once the final route and traffic conditions are coordinated. However, we understand that receiving confirmation at 3:40 am may have felt too last-minute, and we will review this process internally to improve our communication timing. Concerning the Red Valley entrance fee, the price is set and controlled by the local community authorities, not by our agency. Occasionally, they adjust the fee without prior notice to operators. We do not add any surcharge to this ticket; however, we understand that the difference without prior explanation caused confusion, and we will ensure our guides communicate any updates more clearly on the day of the tour. We are especially concerned to read about your difficulty returning from Red Valley. Safety is always our top priority. Our guides normally provide clear instructions about the meeting point and estimated return time. We will investigate this situation directly with the guide to understand what happened and reinforce our safety protocols, particularly in challenging weather conditions such as snow and fog. We truly regret that you felt unsafe at any point — that is never the experience we aim to provide. We genuinely appreciate your feedback, as it helps us improve our service and coordination. Please know that we take your concerns seriously and will use this experience to strengthen our communication and operational standards.
From
-5%

$23.75

per person
Was $25.00

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 41 days in advance.

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