Ultramar Ferry, Regular round ticket, Playa del Carmen-Cozumel
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Playa del Carmen, Mexico
- 30 to 35 minutes (approx.)
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What's Included
- Toilets on boardRestroom on board
- Food and drinks
- Government FeesMX$24.37 per person
Meeting and Pickup
Meeting points
Select a meeting point
End point
This activity ends back at the meeting point.Arranged start time
Confirm time with the local provider in advance of your experience.
- 13/01/2020 - 21/05/2027
Monday - Sunday : 08:00 - 21:00
Ticket Redemption Points
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Pushchair accessible
- Service animals allowed
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travellers can participate
- This tour/activity will have a maximum of 800 travellers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveller Photos
Reviews
4.5
based on 322 reviews
Jaime_F, May 2026
I was refused my tickets upon arrival. I had to purchase new tickets to make it to my excursion. I would NOT recommend
Andrew_W, May 2026
It is a waste of time to or buy tickets. You still need to go to the ticketing office to get your voucher for the boat. The ticket they send you do not get you on the boat. I had to wait I. Line for over 30 minutes for the ticket and missed the ferrry I wanted to get on.
Manuel_F, Mar 2026
Efficient and fast. But get ready to be seasick. The schedule is a bit limited only coming every 2 hours.
Denise_R, Mar 2026
Viator makes everything easier and I love their app. It only took a few minutes to get our Ultramar tickets. Love the ease of having everything prebooked. The Ultramar team is wonderful, as always!
Jacob_O, Mar 2026
Great ferry. Friendly staff and reasonable price. Tallboys of Tecate makes for a delightful ride. Check the schedule in person at the ferry terminal before booking if time-sensitive
Jim_K, Feb 2026
Upside....Ferry was clean, ride on time, prices reasonable. Downside....The walk through the mall was lengthy, too far. Redeeming my voucher at the Ultramar office very inconvenient. The
Richard_H, Nov 2025
It was very nice. The live music was a nice touch and we enjoyed that quite a bit. Would use this fairy again in the future
TERRY_M, Nov 2025
Viator ticket stated it was a 8am ferry ticket to Cozumel but the ferry doesn't travel until 9am on that day so I was going to miss my trip I was travelling to and had to book another ferry to get me there on time.
Wendy_C, Nov 2025
Very clean & on time, easy to access and plenty of room for lots of passengers luggage and even pets food and drinks available for purchase , it was awesome
Victoria_M, Oct 2025
Very nice ferry highly recommend it. If you get seasick you should put the anti. Nausea patch behind your ear. Other than that it was great
Tening_N, Sept 2025
Seth was amazing! We loved the experience and everything turned out perfect. If you’re looking for a photoshoot in Istanbul, Seth service is a perfect choice.
Jill_Y, Mar 2025
Great ferry system. They let us exchange our Viator receipt into a ticket (which you have yo do) the day before.
Brian_B, Feb 2025
Enjoyed the live entertainment. Lots of room to roam. Ran on time. It was a great trip to Cozumel, saw many cruise ships👏👏
Andy_W, Feb 2025
This was a nice ride on a nice boat. It was comfortable and there was an option to buy drinks and snacks if desired.
florence_p, Jan 2025
Great way to travel to the mainland and back.
Relaxing for most.
Airport on both sides.
Diving better in Cozumel.
Meg_F, Jan 2025
We were able to custom our tour to our liking. My wife and I are not very mobile. We asked our guide, Charley, if we could spend most of our time riding in the Jeep. He accommodated us very well
Gregory_G, Jan 2025
Booking through Viator, the QR code required to board the ferry did not come through in the confirmation email, or on the Viator App.
I was required to wait in line at the ferry terminal along with those who had not purchased advance tickets to get a boarding pass. This 20 minute wait forced me and my partner to sprint to the boat to make our sailing.
A terrible system that should be so easy to remedy. If you’re going to sell me a ferry ticket, make it available to use through the confirmation or in the app.
This was frustrating, stressful and unnecessary.
Sergio_C, Apr 2026
You arrive by taxi near the boarding terminal, convert your purchased voucher into paper tickets at the front desk and leave at the desired time. Same thing on the way back. The open ticket allows you to take the ferry at any time with convenience.
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Oanell_B, Apr 2025
L’horaire que nous avions choisi n’existait tout simplement pas, nous n’avons pas pu embarquer… la compagnie sur place n’a rien pu faire pour nous car c’était la responsabilité de Viator qui n’a malheureusement rien pu faire pour nous non plus.
From US$38.08
per personup to 24 hours before the experience starts (local time)
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Current
Ultramar Ferry, Regular round ticket, Playa del Carmen-Cozumel
322
35 minutes
Free Cancellation
From
US$38.08
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