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Full Day Rafting in Rishikesh - 35KM

Recommended by 96% of travelers
Rishikesh, India
  • 6 hours 30 minutes (approx.)
  • Mobile ticket
  • Offered in: English

Overview

    What's Included

    • Transportation by Jeep/ Minivan on shared Basis
    • Lunch
    • Rafts, NRS Big water- Life jacket, Protec- Helmet, paddles
    • Safety Kayaker
    • All Fees and Taxes
    • Wetsuit and Splash Jacket in Winter only ( Dec till March)
    • Rafting Video ( Additional Cost)
    • Clothes and Footwear
    • Drinking Water

    Meeting and Pickup

    Meeting point

    • Red Chilli Adventure
      Laxman Jhula Rd, Tapovan, Rishikesh, Jonk, Uttarakhand 249192, India

      Our office is on the down hill of Luxman Jhula Bridge next to Hotel Ganesha Inn on the right side of the road. You can search Red Chilli Adventure on google map to get direction to our office. trip Departs at 9am so you need to be at our office little before 9am.

    End point

    This activity ends back at the meeting point.

    Operating hours
    .9:00 am

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Near public transportation
    • Not recommended for travelers with back problems
    • Not recommended for pregnant travelers
    • No heart problems or other serious medical conditions
    • Travelers should have a moderate physical fitness level
    • Not recommended for travellers with Severe Asthma or Epilepsy
    • This is a private tour/activity. Only your group will participate

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Reviews

    4.9
    based on 23 reviews
    Total reviews and rating from Viator & Tripadvisor

    Exciting Rafting Adventure but Disappointing Booking Experience

    Rahul_C, Nov 2024
    I had an exciting rafting experience overall. Dev, our guide, was fantastic—knowledgeable, friendly, and highly focused on safety, which I appreciated. The equipment was in excellent condition, and the tour was well-organized with great add-ons like cliff jumps, a beach lunch, and opportunities to try rowing the raft. However, my experience was marred by an unexpected issue. Despite booking a private rafting experience for around Rs 25,814, two additional guests joined without my consent and paid significantly less (Rs 3,000 each). I was refunded Rs 4,500 (Rs 2,250 per person) with Rs 750 deducted for a Viator commission, which I found unreasonable and disappointing. The owner mentioned they thought I’d enjoy the company, but I specifically booked a private tour. Paying Rs 21,000 when others paid Rs 3,000 for the same trip felt unfair and unprofessional.

    Response from Host, Nov 2024

    This is conversation between Mr Rahul and me. We have appologized and refunded the claimed amount. VIPIN ( ME): Did you want to go all alone? We thought we helped you to find some company for Rafting. We had no problem to take you all alone but we thought it can be boring. I am sorry if it has disappointed you but our thoughts were about to make Rafting more fun for you by adding few people. We were not making any extra money by adding those people since you had paid entire raft so we did not really need them on the raft. I hope u enjoyed the company of those people during Rafting. RAHUL ( GUEST): Thank you for your response. I appreciate the explanation regarding the additional guests. However, I had specifically requested a private rafting experience, as discussed at the time of booking, and the addition of others affected the experience I was looking forward to. While I understand the intention was to make the tour more enjoyable, I typically prefer private experiences—if I wanted company, I would have opted for a group tour myself. Transparency about such changes is crucial to ensure a fair and enjoyable experience for all guests. Regarding the refund, as I paid Rs 25,814 for a private tour, a fair resolution would be to receive 2/3 of this amount as compensation, equating to approximately Rs 17,209. So far, I have received Rs 4,500. I would appreciate if the balance can be addressed to ensure we are both satisfied with the outcome. Thank you for your attention to this matter, and I hope this feedback is useful for future planning. VIPIN ( ME): Well thanks for the feedback. It is a lesson to learn. Next time we will make sure to check with guest if he wants a company. I refunded you the amount you had claimed so I hope it is all good now. Actually I remembered when you were to book this trip, you mentioned that you don't have friends to accompany you so you are booking for one person. When these people approached, we thought we give u a company. So that is how it all happened. Sorry for this inconvenience. RAHUL ( GUEST): Thank you for the refund and your thoughtful reply. I appreciate your explanation and your openness to feedback. It’s good to know that this experience will help improve planning in the future. I’m also interested in joining a kayaking course with you next year, as I had a great time on the river. I’ll be in touch to discuss details closer to the time. If possible, I’ll update my review to reflect the resolution and make it 5 stars. Thanks again, and I look forward to another adventure with your team!

    From $299.09

    per group (up to 8)

    up to 24 hours before the experience starts (local time)

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