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What are people saying about Hilo

Teresa_P, Oct 2026
Fabulous and informative tour
We had an amazing time on our Volcano National Park and Black Sands Beach tour! Our guides were incredibly knowledgeable and made the experience even more enjoyable by sharing fascinating history and stories about the island along the way. They were friendly, informative, and clearly passionate about Hawaii. The scenery was absolutely beautiful, and visiting the black sands beach was a highlight. The lunch provided was also delicious, with several options to choose from, which was a nice touch. Overall, this was a fantastic tour and a great way to experience the island. Highly recommend it!
Kathy_B, Oct 2026
Great Volcano tour
The tour picked us up at the port of Hilo in a nice van. The guide is local and gave us an interesting tour of Hilo and many interesting facts & stories about Volcano National Park. We stopped at 5 places inside the park - Visitor Ctr, main viewing area, steam vents, lava tube walk through and park entrance sign (photo opp). He purchased local fruit which he cut and shared after the last park stop, as well as water bottles. Definitely a great tour!
Ruth_W, Oct 2026
Volcano National Park
After the storm NOLO passed the Hawaiian Islands, we had to modify our originally scheduled tour when we were going to be in Hilo for more time on our cruise. We found this half day tour with Paulena Tours to Volcano National Park and Aaron did not disappoint. He was waiting in the terminal for us and was friendly and welcoming. His transport van was new and comfortable for our small group. As a local, he knew how to maximize our time in the park that included a walk through a lava tube, viewing the volcano from a couple points and the steam vents. He also included a bonus stop at the Mauna Loa farm for Macadamia nuts. Highly recommend touring with Aaron and will not hesitate to book a tour with him when we come back to Hilo.
David_B, Sept 2026
Awesome Volcano Tour
This tour was awesome!! Due to NCL changing our port schedule, our ship arrived a day later than scheduled. Big Mike called and confirmed he can still accommodate us. He came early and provided lei's for our group of twelve. He was very energetic and showed us a slide show on the way to the volcano. He helped with group photos at every stop. Lunch was included and you had many choices, I recommend the Korean fried chicken. We stopped and walked through the lava tubes and falls. He made sure we were back in plenty of time for our earlier than scheduled ship departure. The big island souvenirs were the icing on the cake. Big mike is knowledgeable about his Island and a great guide. David
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