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What are people saying about Hilo

Anita_G, Nov 2026
Big Mike gave us a 'big' experience!!
Big Mike was a fantastic tour guide. Upon entering the tour shuttle bus, he gave us a lei that his wife made; it was a great island memento. He told us so much about the island and played Hawaiian music along the way. The trip included a delicious lunch at a farmer's market. We spent a good deal of time at a 'hissing' volcano, experienced a lava tube in the rainforest, took us to Rainbow Falls etc. We concluded the trip with a visit to a beach. Unfortunately, although we brought bathing suits, there wasn't much time to get a swim in before we had to return to ship.
Susan_S, Nov 2026
Mahalo! 5 stars!
Aaron was everything you hope a tour leader will be: knowledgeable, patient, enthusiastic, and personable. Although we did not have the best weather, Aaron knew how to make the most of our time in the park. We appreciated cruise port pick up. Highly recommend Aaron and Pualena Tours for your next trip!
Kathryn_L, Oct 2026
Best Way To See Hilo!!
We were picked up in the cruise terminal by Justin. His vibrant personality and attention to details made the trip more than just exceptional. His van was high end and comfortable. In fact the inside was immaculate. We went to every location and then some. The money was WELL spent. Great guy and great tour!!
Cheryl_D, Oct 2026
Best island tour guides!
Des and Ari were the best tour guides we have.ever had! Thought of all our needs and communicated really well. And their knowledge of the island , history and agriculture was astounding. They even brought artifacts and cool island collected pieces to show. They didn’t rush anyone and answered all our questions. They were a lot of fun and felt like we were with long time friends.
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