Madrid Prado Museum Entry Ticket with Audio Guide

Madrid, Spain

High interest

Booked 3 times today.

2 to 3 hours (approx.)
Offered in: English

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Overview

What's Included

Timed Entry Ticket to Prado Museum
Access to permanent and temporary exhibitions
Digital Audio Guide
Booking & Service Fee

Live Tour Guide

Meeting and Pickup

Departure Point

Museo Nacional del Prado, Paseo del Prado s/n, 28014 Madrid Spain

What To Expect

Museo Nacional del Prado

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible

Near public transportation
Most travelers can participate

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Reviews

2.6

based on 12 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

We were not able to...

Janice_P, May 2026

We were not able to download the audio for the tour. We booked our tickets when we were already out for the day.

Scam

Laura_F, Apr 2026

This is a SCAM. Calling from an unknown phone number from India starting at 6AM the day of the tour, requiring birth dates without any clear reason. Then harassing us after we didn’t feel comfortable.

Response from Host, May 2026

Dear Laura F, Thank you for your feedback. We’re very sorry to hear about your experience and understand your concerns regarding the communication. To clarify, the date of birth is a mandatory requirement set by the museum for issuing tickets. As this information was not received at the time of booking, our team attempt multiple time to contact you in advance to avoid any disruption to your visit. Due to time zone differences, the timing of the call may have been inconvenient, and we sincerely apologize for that. Please be assured that our intention was only to secure your tickets within the limited availability and ensure you did not miss your scheduled visit. We regret if this caused any discomfort or misunderstanding.

Very disappointing, the...

Gema_L, Apr 2026

Very disappointing, the audio tour was not organized by section, instead it was by title, we didn't know which audio to use for which art, better to buy your ticket directly from the museum.

Response from Host, May 2026

Dear Gema L, Thanks for your feedback, we are sorry to hear about the audio, it is a very detailed audio tour highlighting the top artefacts, museums sometime rearrange their exhibitions, so the sequence of sculptures and paintings might change over time. We will definitely improve the service based on your valuable feedback.