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Our names on the booking are different from those on our Photo ID's
This will not be a problem as long as you have some sort of valid secondary ID that is the same as the name you have booked your travel service under. If this is not the case, please contact Viator Customer Service to amend your details.
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It has been 48 hours since I booked and I have not received confirmation.
Can I get dropped off after my tour to my hotel or in the city?
Is there a contact number at the destination for me to call?