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Our names on the booking are different from those on our Photo ID's
This will not be a problem as long as you have some sort of valid secondary ID that is the same as the name you have booked your travel service under. If this is not the case, please contact Viator Customer Service to amend your details.
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Do children need photo ID also?
Some of the passengers (or children) do not have photo ID.
I am leaving for my trip soon and I will not have access to my emails. How do I receive confirmation and my voucher?