Help Center
Browse by Topic
Do you have a question related to this travel service?
Do you require help to book online?
Are you experiencing difficulty while trying to book?
Do you have a question about your existing Viator booking?
Do you need to change, amend or cancel your Viator booking?
Is your inquiry about other travel services(e.g. packages, air tickets, car hire)?
Is your inquiry of a business nature with Viator?
Do I require any sort of photo identification?
Yes, the travel provider who is providing the service requires valid photo ID such as a passport, driver's license or any other form of identification displaying a current photo of the lead traveller in the booking. This is required to protect your purchase.
Similar articles
Do children need photo ID also?
Are there any discounts for Military Personnel, AAA or other groups?
What time does my tour depart?